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The process outlines electing the option for an existing plan, covering electronic notifications for loan payment setup and changes, suppression of specific employer paper documents, recipient setup rules, delivery timing options, and email alerts, including “No Activity” handling. 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The electronic loan file is a means of accumulating loan set up and loan change information and transmitting that to the employer on a payroll basis, via a report or a file that can be loaded directly to payroll. There is no additional charge to MetLife or the client for this option. This will not eliminate the Plan Loan Contact. That contact will continue to receive the Late Loan information.  \nProcedure  \nI. Description of electronic loan file feed  \nA. Electronic notification of loan payment setup and changes to the employer  \nB. Employer paper loan documents suppressed and replaced by electronic file  \n1. Employer Loan Payroll Deduct Letter  \na. Information to establish the loan deduction  \nb. Or modify, in the case of a loan re-amortization  \n2. Employer Loan Paid in Full Letter  \n3. Employer Loan Offset Letter  \nC. All of the above documents are suppressed – this option cannot be elected fora portion of these documents.  \nII. Recipient of electronic loan file  \nA. Assigned user at the client through PSC directory  \nB. Can be set up on subset (divisional) basis, however, all subsets must be set up in order for any to be able to utilize the feature  \nC. Each division will only receive the file feed for the participants in their respective division, except in the case where the participant has changed divisions.  \nD. To change just the recipient of the file, contact PTS  \n1. A verbal request can be made to change the assigned user.  \n2. The user must have the proper PSC access level-FULL  \nIII. Timing of delivery  \nA. Customized for client  \nB. Options  \n1. Report can be sent with a lead time prior to frequency  \n2. Reports can be sent the day before or after a holiday or weekend in which the report is regularly scheduled to produce  \n3. Frequency  \na. Daily  \nb. Weekly  \nc. Bi-Weekly  \nd. Semi-monthly  \ne. Monthly  \nC. Example  \nAn employer has a bi-weekly payroll with a next payroll date of 14-Feb-2008 . The employer elects to receive the report five calendar days prior to the payroll date to allow for processing of the report/file data. The employer defines the lead time of five days to be set up for the reports to be sent.  \nD. An email notification is sent when report is ready to view (see sample in‘Loan File Feed’ powerpoint presentation)  \n1. If there is no activity, a report will be created indicating “No Activity”.  \n2. Multiple email addresses can be set up to receive notification (a trial file will be sent to any additional recipients)  \nIV. Benefits  \nA. No paper copies of client amortization schedules  \nB. One report for all loan payroll changes within scheduled period  \nC. Timely reporting  \nD. Employer can electronically upload payroll changes  \nE. Employer can print reports and manually load payroll changes  \nF. More accurate updating of payroll system – eliminating re-entry of data or incorrect reading offaxed numbers  \nV. Client options  \nA. Scheduling  \n1. Base date – first payroll date for which the file is to be received  \n2. Frequency – payroll cycle  \n3. Lead time – number of calendar days prior to the Base date that the file is to be received  \nB. Format of reports (see samples in ‘Loan File Feed’ powerpoint presentation)  \n1. A paper report can be generated for manual entry of information into the payroll system  \n2. A file can be generated for uploading into payroll system  \n3. The employer provided code (“client div code”) should be provided in this field.  \na. The division number will only show if the file feed is set up to go to the subsets, divisions.  \nb. This field will have an empty string if the information is not supplied or the employer does not have divisions.  \n4. All dates will be provided in the “YYYYMMDD” format.  \na. Example: 20030630  \nb. In the","cbCaieKtguvnsNcM","https://ap.wps.com/l/cbCaieKtguvnsNcM","pdf",51089,"English","# Overview\n# Procedure\n## Description of electronic loan file feed\n## Recipient of electronic loan file\n## Timing of delivery\n## Benefits\n## Client options\n### Scheduling\n### Format of reports","[{\"question\":\"What does the electronic loan file feed transmit to the employer?\",\"answer\":\"It accumulates loan setup and loan change information and transmits it to the employer on a payroll basis via a report or a file that can be loaded directly to payroll.\"},{\"question\":\"Which employer paper loan documents are suppressed under this option?\",\"answer\":\"Employer loan payroll deduction, employer loan paid in full, and employer loan offset letters are suppressed and replaced by the electronic file, and the option cannot be elected for only a portion of these documents.\"},{\"question\":\"How can delivery timing and notifications be configured?\",\"answer\":\"The report can be customized by client and sent with lead time prior to scheduled frequency, including day-before/day-after for holidays or weekends. An email notification can be sent when the report is ready, and if no activity exists, a report indicating “No Activity” is created.\"}]","Loan File Feed Procedures - Electronic Loan File Feed | PDF",1789526964]