[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-163301-105":53,"doc-detail-163301-en":130},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":123,"head_meta":125,"extra_data":127,"updated_unix":129},105,"en","liquor-sales-and-service-store-policies-template-to-edit","Liquor Sales and Service Store Policies - Template to Edit","","Liquor Sales and Service Store Policies template for managing alcohol sales legally and consistently. Defines age and identification requirements, acceptable ID types, and a step-by-step ID checking procedure covering verification of age, expiration status, image and physical match, and handling of suspected invalid documents. Includes guidance on retaining IDs for law enforcement review and assessing customer sobriety to refuse sales when impairment is evident.",{"@graph":63,"@context":122},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/liquor-sales-and-service-store-policies-template-to-edit/163301/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/liquor-sales-and-service-store-policies-template-to-edit/163301.png","ImageObject",442,249,{"name":88,"@type":89},"Taylor Morgan","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/vnd.openxmlformats-officedocument.wordprocessingml.document","2026-10-02","2026-08-31",true,{"@type":98,"interactionType":99,"userInteractionCount":8},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114,118],{"name":105,"@type":106,"acceptedAnswer":107},"What age and ID checks are required before selling alcohol?","Question",{"text":108,"@type":109},"All customers appearing under the age of 40 must have their IDs reviewed, and customers under 27 must present verifiable identification to support legal compliance.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What types of identification are accepted for liquor sales?",{"text":113,"@type":109},"The template lists Maine State ID or Driver’s License, a Federal Passport, tribal identification issued by the Wabanaki Confederacy, and IDs issued from other U.S. states that are checked against the store’s ID Checking Guide.",{"name":115,"@type":106,"acceptedAnswer":116},"How should staff handle a suspected invalid ID?",{"text":117,"@type":109},"If an ID is believed to be not genuine, staff may retain it long enough to call police and must notify appropriate authorities, document the decision, and inform teammates after refusing the sale.",{"name":119,"@type":106,"acceptedAnswer":120},"How do staff assess whether a customer is impaired?",{"text":121,"@type":109},"Staff should engage the customer, observe focus and speech, maintain appropriate eye contact, and watch coordination. 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SAVE THE FILE AS A COPY TO CUSTOMIZE FOR YOUR BUESINESS EXPECTATIONS AND REMOVE AND ADD SECTIONS AS NEEDED]\u000b\u000b[Business Name]\nPolicy Effective Date:  _______/_______/________\nAge and Identification\nAge Requirements\nMaine Law states that all customers under the age of 27 who attempt to purchase alcohol must have their IDs reviewed. To ensure legal compliance and staff protection, all staff of [BUSINESS NAME] will card \u000bevery customer appearing to be under the age of 40 years old. \u000b\u000bAssessing age can be difficult and sometimes not possible. There are sometimes where you can tell from signs of aging in a person’s hair or skin, and other times where makeup or access to certain hair or skin care can obscure these signs. Anytime you are not sure, you may request someone’s identification. It is legally your right, and also endorsed by [BUSINESS NAME].\nAcceptable Forms of ID\n[BUSINESS NAME] accepts the following forms of non-expired identification in order to sell liquor:\n​Maine State ID or Driver’s License\nFederal Passport\nIdentification Distributed by the Wabanaki Confederacy for Maine’s Federally Recognized Tribes\nIdentification issued from other States in the USA (Which should be checked against the store’s copy of the ID Checking Guide)\nChecking ID\nTo check a customer’s identification, please consistently follow these steps and help remind your teammates to follow them as well.\nAsk for the customer to hand you their ID card. If it’s an ID in the plastic window of a wallet or other case it must be removed and handed to you.\nCheck that the birth date meets the age requirements of someone who is at least 21 years old. A resource should be made available to you that indicates the soonest acceptable birth date.\nCheck that the Identification is not expired. It is a violation of law to accept an expired ID\nReview the quality and production of the ID for flaws, or indications that it was made independently. Compare Maine IDs to your own ID to make sure the ink colors, thickness, and print size are right. Make sure the images on the ID and of the customer are of clear quality.\nCheck that the physical description and photo displayed on the ID match the customer. \u000bWhile weight and hair color may change, the “T” of someone’s face (their eyebrows, the shape of their eyes, nose, and mouth, the distance between their features, etc.) should still be consistent.\nIf you feel uncertain about an ID card, quiz them about the information on it. \u000bExample: ask if they still live at the street name listed. \u000bSometimes their reaction to questions can tell you as much as the actual answer they give you.\nRetaining ID\nIn the event that you don’t believe a customer’s ID to be genuine, it can be retained long enough to call the police and surrender the credential to them for examination.\nTo retain a customer’s ID:\n[IF YOU HAVE A BUSINESS POLICY FOR RETAINING IDs, ENTER IT HERE. For example, if manager approval is required before keeping an ID card]\nYou must tell them you are retaining it under suspicion of it not being a legal form of ID.\nYou must notify law enforcement, a liquor license inspector, or the secretary of state’s office that you have retained an ID that requires review.\nTell your teammates that you refused a sale and retained an ID so they know to uphold your decision if the person returns with a different ID.\nTo help with the review process and to be transparent, document the decision to retain the ID. There is a log available to document every refusal conversation so there is a legal record of our actions to uphold the law and protect community safety. \u000bThe log will ask you to write down:\nWhen the refusal took place, and why\nWhat actions you took to explain the situation to the customer and try to verify the ID.\nWhen available, include a physical description of a customer, the time, and the discrepancies of the form of identification provided.\nCus","cbCair6gdfMGvanz","https://ap.wps.com/l/cbCair6gdfMGvanz","docx",26250,"English","# Age and Identification\n## Age Requirements\n## Acceptable Forms of ID\n## Checking ID\n## Retaining ID\n# Customer Sobriety\n# Curbside and Home Delivery","[{\"question\":\"What age and ID checks are required before selling alcohol?\",\"answer\":\"All customers appearing under the age of 40 must have their IDs reviewed, and customers under 27 must present verifiable identification to support legal compliance.\"},{\"question\":\"What types of identification are accepted for liquor sales?\",\"answer\":\"The template lists Maine State ID or Driver’s License, a Federal Passport, tribal identification issued by the Wabanaki Confederacy, and IDs issued from other U.S. states that are checked against the store’s ID Checking Guide.\"},{\"question\":\"How should staff handle a suspected invalid ID?\",\"answer\":\"If an ID is believed to be not genuine, staff may retain it long enough to call police and must notify appropriate authorities, document the decision, and inform teammates after refusing the sale.\"},{\"question\":\"How do staff assess whether a customer is impaired?\",\"answer\":\"Staff should engage the customer, observe focus and speech, maintain appropriate eye contact, and watch coordination. Additional signs such as red or glassy eyes and odors can help inform the decision to refuse service.\"}]","Liquor Sales and Service Store Policies - Template to Edit | DOCX"]