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Guidance includes formal addressing, appropriate closings, and success criteria such as capital letters, punctuation, paragraphs, expanded noun phrases, fronted adverbials, and effective conjunctions.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/template/","Template",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/template/letters/","Letters",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/template/letter-of-complaint-task-weekly-writing-task/278386/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/letter-of-complaint-task-weekly-writing-task/278386.png","ImageObject",442,249,{"name":42,"@type":43},"Fahsai","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-10-27","2026-09-15",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",19,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"What should learners do first before writing the complaint letter?","Question",{"text":63,"@type":64},"Brainstorm what to complain about and list as many possible issues as you can, then ensure each point includes a full explanation of why the service was unsatisfactory.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"How should the letter of complaint be structured into paragraphs?",{"text":68,"@type":64},"Use P1 to explain the reason for writing to the company, P2 to state and fully explain the complaint points, and P3 to give a conclusion with what you expect and what you will do if it is not met.",{"name":70,"@type":61,"acceptedAnswer":71},"When should the letter end with “Yours sincerely” versus “Yours faithfully”?",{"text":72,"@type":64},"Use “Yours sincerely” if you know the recipient’s name; use “Yours faithfully” if you do not know the name and the letter is addressed as “Dear Sir/Madam,”.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},278386,1791350213,{"code":4,"msg":82,"data":83},"success",[84,89,94,99,104,109,114,118,123],{"id":85,"doc_module":22,"doc_module_name":25,"category_name":86,"show_sort_weight":87,"slug":88},11,"Presentations",90,"presentations",{"id":90,"doc_module":22,"doc_module_name":25,"category_name":91,"show_sort_weight":92,"slug":93},12,"Resumes",80,"resumes",{"id":95,"doc_module":22,"doc_module_name":25,"category_name":96,"show_sort_weight":97,"slug":98},14,"Invoices",70,"invoices",{"id":100,"doc_module":22,"doc_module_name":25,"category_name":101,"show_sort_weight":102,"slug":103},15,"Posters",60,"posters",{"id":105,"doc_module":22,"doc_module_name":25,"category_name":106,"show_sort_weight":107,"slug":108},16,"Social Media",50,"social-media",{"id":110,"doc_module":22,"doc_module_name":25,"category_name":111,"show_sort_weight":112,"slug":113},17,"Forms",40,"forms",{"id":115,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":116,"slug":117},18,30,"letters",{"id":119,"doc_module":22,"doc_module_name":25,"category_name":120,"show_sort_weight":121,"slug":122},21,"Paper Templates",5,"papers-templates",{"id":124,"doc_module":22,"doc_module_name":25,"category_name":125,"show_sort_weight":4,"slug":126},158,"General","general-158",{"code":4,"msg":82,"data":128},{"doc_id":79,"user_id":129,"nickname":42,"user_avatar":130,"doc_module":22,"category_id":115,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":30,"language":136,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":12,"update_tm":140,"read_time":22},549768702563,"https://ap-avatar.wpscdn.com/avatar/8000c4aa63b76e948b?x-image-process=image/resize,m_fixed,w_180,h_180&k=1786536092046926083","Weekly writing task Letter of complaint  \nWelcome young writers!  \nYour task this week is to write a letter of complaint. This could be a personal experience that you have encountered or a completely made up one!  \n1) Have a brainstorm of what you are going to complain about. Think about a number of different things that you can complain about, e.g. the lack of cleanliness at a hotel that you stayed in, the pool not being clean, the plates at the dining table having marks on them, etc. The more things that you have to complain about, the better! Remember, you will need to fully explain why you were not happy about each point that you mention.  \n2) Layout your letter. Use the example to help you. You will need your address, the person’s address who you are writing to and the date that you are writing the letter.  \n3) Address the letter as ‘Dear   ,’  \n4) Remember to then start writing your letter on the line directly underneath ‘Dear   ,’ and in line with the comma from after Dear   ,  \n5) Write your letter.  \nP1 – the reason why you are writing to the company  \nP2 – State the points that you are not happy about. Remember to fully explain each point of why you are not happy with the service provided.  \nP3 – Your conclusion – what you expect to receive for such a bad service and what you will do if this is not met.  \n􀁸 Finish your letter with ‘Yours sincerely’ if you know the name of the person who you are writing to.  \n􀁸 Finish your letter with ‘Yours faithfully’ if you do not know the name of the person who you are writing it to and addressed your letter as ‘Dear Sir/Madam,’  \nSome tips!  \nRemember, you letter is formal so try not to use contractions, e.g. don’t, can’t, won’t Here are some sentence starters that you may find helpful:  \nWord bank – formal letter of complaint  \nDear Sir or Madam, I am writing to complain about… I am writing to inform you that… I am writing to tell you about… This happened when   In addition to this... Furthermore    \nI would also like to point out that...  \nIt is my opinion that...  \nI expected...  \nI hoped...  \nI believed...  \nIn addition...  \nHow would you feel if...? How would you respond if...? I would like to suggest that... To improve this situation, I think...  \nIn conclusion… Yours faithfully, Yours sincerely,  \nSuccess Criteria  \nTry to include the following in your letter of complaint:  \n\n| Success criteria |  |\n| --- | --- |\n| Capital letters |  |\n| Full stops |  |\n| Paragraphs |  |\n| Expanded noun phrase (adjective, adjective noun) |  |\n| Fronted adverbials |  |\n| conjunctions |  |\n| Colon (in a list or to replace the word because) : |  |\n| Semi colon (to replace a FANBOYS) ; |  |\n| Conclusion |  |\n\nExample  \nRemember – your letter of complaint can be better than this!","cbCaiomY78q7TIjl","https://ap.wps.com/l/cbCaiomY78q7TIjl","pdf",930934,"English","# Weekly writing task: Letter of complaint\n## Brainstorming and choosing complaint points\n## Letter layout and required information\n## Paragraph plan (P1–P3) and closing styles\n## Formal language tips and sentence starters\n## Success criteria","[{\"question\":\"What should learners do first before writing the complaint letter?\",\"answer\":\"Brainstorm what to complain about and list as many possible issues as you can, then ensure each point includes a full explanation of why the service was unsatisfactory.\"},{\"question\":\"How should the letter of complaint be structured into paragraphs?\",\"answer\":\"Use P1 to explain the reason for writing to the company, P2 to state and fully explain the complaint points, and P3 to give a conclusion with what you expect and what you will do if it is not met.\"},{\"question\":\"When should the letter end with “Yours sincerely” versus “Yours faithfully”?\",\"answer\":\"Use “Yours sincerely” if you know the recipient’s name; use “Yours faithfully” if you do not know the name and the letter is addressed as “Dear Sir/Madam,”.\"}]","Letter of complaint task - Weekly writing task | PDF",1789509464]