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Explain what information Apple may provide across categories such as device registration, customer service records, iCloud and Find My iPhone data, retail and online store activity, and specific log types. 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In these Guidelines, the use of the word“Apple” shall refer to the relevant entity responsible for customer information in a particular region as per Apple’s privacy policy [http://www.apple.com/legal/privacy/](http://www.apple.com/legal/privacy/. Apple will)[. Apple will](http://www.apple.com/legal/privacy/. Apple will) update these Guidelines as necessary. This version was released on September 17, 2014.  \nAll other requests for information regarding Apple users, including user questions about disclosure of information, should be directed to [https://www.apple.com/privacy/contact/](https://www.apple.com/privacy/contact/) .  \nThese Guidelines do not apply to requests that law enforcement agencies make to Apple Inc. or to Apple’s relevant local entities outside Japan and the APAC geographical region.  \nINDEX  \nI. General Information  \nII. Service of Process  \nA. Law Enforcement Information Requests  \nB. Preservation Requests  \nC. Emergency Requests  \nIII. Information Available From Apple  \nA. Device Registration Information  \nB. Customer Service Records  \nC. iTunes Information  \nD. Apple Retail Store Transactions  \nE. Apple Online Store Purchases  \nF. iTunes Gift Cards  \nG. iCloud  \nH. Find My iPhone  \nI. Extracting Data from Passcode Locked iOS Devices  \nJ. Other Available Device Information  \nK. Requests for Apple Retail Store Surveillance Videos  \nL. Game Center Information  \nM. iOS Device Activation  \nN. Sign-on Logs  \nO. Password Activity Logs  \nIV. Frequently Asked Questions  \nV. Appendix A  \nI. General Information  \nApple designs, manufactures, and markets mobile communication and media devices, personal computers, and portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple’s products and services include Mac, iPhone, iPad, iPod, Apple TV, a portfolio of consumer and professional software applications, the iOS and Mac OS X operating systems, iCloud, and a variety of accessory, service and support offerings. Apple also sells and delivers digital content and applications through the iTunes Store, App Store, iBookstore, and Mac App Store. User information is held by Apple in accordance with Apple’s privacy policy and the applicable  \nterms of service/terms and conditions for the particular service offering. Apple is committed to maintaining the privacy of the users of Apple products and services (“Apple users”). Accordingly, information about Apple users will not be released without proper legal process.  \nThe information contained within these Guidelines is devised to provide information to law enforcement agencies in Japan and APAC regarding the legal process that Apple requires in order to disclose electronic information to law enforcement and government agencies in these regions. These Guidelines are not intended to provide legal advice. The frequently asked questions (“FAQ”) section of these Guidelines is intended to provide answers to some of the more common questions that Apple receives. Neither these Guidelines nor the FAQ will cover every conceivable circumstance that may arise. Accordingly, law enforcement in Japan should contact japan_police_[requests@apple.com](requests@apple.com) and law enforcement agents from countries in APAC should contact [apac_police_requests@apple.com](apac_police_requests@apple.com) with any further questions. These email addresses are intended strictly for use by law enforcement and government agents. If you choose to send an email to this address, it must be from a verified law enforcement ema","cbCaiiSMjJfLTweJ","https://ap.wps.com/l/cbCaiiSMjJfLTweJ","pdf",121384,"English","# I. General Information\n## Purpose and scope\n## Validity and legal limitations\n# II. Service of Process\n## A. Law Enforcement Information Requests\n## B. Preservation Requests\n## C. Emergency Requests\n# III. Information Available From Apple\n## A. Device Registration Information\n## B. Customer Service Records\n## C. iTunes Information\n## D. Apple Retail Store Transactions\n## E. Apple Online Store Purchases\n## F. iTunes Gift Cards\n## G. iCloud\n## H. Find My iPhone\n## I. Extracting Data from Passcode Locked iOS Devices\n## J. Other Available Device Information\n## K. Requests for Apple Retail Store Surveillance Videos\n## L. Game Center Information\n## M. iOS Device Activation\n## N. Sign-on Logs\n## O. Password Activity Logs\n# IV. Frequently Asked Questions\n# V. Appendix A","[{\"question\":\"Who are these Legal Process Guidelines intended for and what regions do they cover?\",\"answer\":\"They are intended for law enforcement or government entities in Japan and the Asia Pacific (APAC) region when seeking information from Apple’s relevant entities about Apple users and Apple devices/services in the region.\"},{\"question\":\"How must law enforcement submit a request to Apple?\",\"answer\":\"Requests must be transmitted by email from a verified law enforcement email address, using the Japan-specific address for Japan and the APAC address for APAC.\"},{\"question\":\"What types of legal process documents does Apple consider valid?\",\"answer\":\"Apple considers several legally valid request documents as valid, including cooperation letters, notices of obtaining evidence, subpoenas, court orders, search and seizure warrants, and specific authorization letters such as the Australian Telecommunications Act of 1979 authorization letter or local equivalents.\"}]","Legal Process Guidelines - Japan & APAC Law Enforcement - Electronic Information Disclosure | PDF",1789287825]