[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-281842-105":53,"doc-detail-281842-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","legal-aid-brief-january-2013","Legal Aid Brief - January 2013","","January 2013 issue of Legal Aid Brief outlining service improvements effective January 15, including mandatory e-authorizations for disbursements with streamlined information capture and faster processing. It explains new access to lawyer e-services, with emailed credentials, enhanced security, and lawyer-only access. The issue also introduces a centralized helpdesk, renames the Lawyer Services Department, provides a Family and CFCSA referral retainer agreement template, and shares results from a mid-term tariff simplification evaluation.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/legal-aid-brief-january-2013/281842/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/legal-aid-brief-january-2013/281842.png","ImageObject",442,249,{"name":88,"@type":89},"นรินทร์","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-18","2026-09-16",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",10,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What service improvements take effect on January 15, 2013?","Question",{"text":109,"@type":110},"E-authorizations for disbursements (excluding transcript requests) become mandatory, and the issue describes how this improves decision-making turnaround times.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"How can lawyers access the new lawyer e-services login after January 15?",{"text":114,"@type":110},"Credentials will be emailed on January 15; previous user IDs and passwords will no longer work, and access is restricted to lawyers only.",{"name":116,"@type":107,"acceptedAnswer":117},"What does the mid-term tariff simplification evaluation indicate?",{"text":118,"@type":110},"The evaluation shows faster bill clearing rates, reduced processing costs and time, and an increase in average fees per case, while noting external factors like court delays can influence costs.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},281842,1790487703,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":73,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":9},2336475104957,"https://ap-avatar.wpscdn.com/avatar/22000c4c6bd8a5076e1?x-image-process=image/resize,m_fixed,w_180,h_180&k=1787554080175789136","January 2013  \nIn this issue  \nImproved services for lawyers; Family and CFCSA referral retainer agreement template; Tariff simplification mid-term evaluation; Okanagan lawyers receive LSS Chair's Award for Distinguished Service; Service stop dates on referrals; Having an impact—Family services evaluation  \nImproved services for lawyers  \nIn our ongoing commitment to provide you with excellent support, we are pleased to announce the following service improvements effective January 15.  \nE-Authorizations for disbursements (excluding transcript requests)  \nThis latest addition to our suite of e-tools is convenient and efficient for both lawyers and LSS, and mandatory. Features such as drop-down lists, check boxes, mandatory fields, and helpful tips and prompts will ensure we receive the information we need to make a decision. It will eliminate the need to follow up with you—which is quite common now—and will result in quicker turnaround times. Lawyers who participated in the pilot said,“E-Authorizations is easy to use”! Read more  \n...  \nNew access to lawyer e-services  \nWe’ll be emailing you on January 15 with your new user ID and password to access lawyer e-services. Your previous user ID and password will no longer be valid. This new login will provide both you and LSS with greater security and information protection, as it uses new security technology and follows industry best practices and standards. Please note: As a further security measure and to streamline our processes, access to lawyer e-services will now be for lawyers only; access for assistants will be disabled.  \nCentralized helpdesk for faster service  \nCall 604-601-6155 or 1-888-401-6206 (no charge) to reach our new centralized helpdesk. Our staff can answer all of your questions: tariff, billing, lawyer e-services, authorization requests (such as disbursements, transcripts, extra fees, CCM, Extended Family or CFCSA services), LSS quality assistance program, and any general inquiries you may have.  \nLawyer Services Department (formerly Tariff Services Department)  \nWe've renamed the department to better reflect its broad scope and our focus on supporting your various account processing needs.  \nFamily and CFCSA referral retainer agreement template  \nLawyers accepting family referrals told us that a retainer agreement for legal aid referrals would be helpful to them. So we’ve created a sample retainer agreement you can use for both Family Relations Act and Child Family Community Services Act referrals, which will support you in managing your family client expectations.  \nIn this agreement, we’ve been mindful of the issues that are particular to legal aid retainers and to refer to the limitations of the tariff. We’ve advised clients to use their time appropriately, emphasizing that time spent with their lawyer on emails, telephone calls, or in their office are all part of the total billable preparation hours. We’ve also cautioned clients about change of counsel requests, as unreasonable requests may result in them losing legal representation. This template is a plain language document. It includes links to our Family and CFCSA Tariffs. We hope you’ll find it useful and welcome your feedback or comments.  \nTariff simplification mid-term evaluation  \nIn 2010, we restructured our Criminal, Family, and CFCSA Tariffs with an aim to simplify lawyer billing, processing of accounts, and other administrative functions. We committed to evaluating the outcomes of this initiative with a three-year longitudinal assessment of outcomes. We're  \nexcited to announce that the results of the second interim evaluation are set to be available in early 2013 and indicate that tariff simplification is having a positive impact, with improved efficiencies in key administrative areas and quicker, more accurate billings.  \nAmong many indicators measuring staff time and costs, the evaluation finds that bills are clearing at a higher rate than under the old tariffs. This means that the costs a","cbCaik98f2kYpBOp","https://ap.wps.com/l/cbCaik98f2kYpBOp","pdf",155356,"English","# January 2013\n## Improved services for lawyers\n## Family and CFCSA referral retainer agreement template\n## Tariff simplification mid-term evaluation\n## Okanagan lawyers receive Chair's Award for Distinguished Service\n## Service stop dates on referrals\n## Family services evaluation","[{\"question\":\"What service improvements take effect on January 15, 2013?\",\"answer\":\"E-authorizations for disbursements (excluding transcript requests) become mandatory, and the issue describes how this improves decision-making turnaround times.\"},{\"question\":\"How can lawyers access the new lawyer e-services login after January 15?\",\"answer\":\"Credentials will be emailed on January 15; previous user IDs and passwords will no longer work, and access is restricted to lawyers only.\"},{\"question\":\"What does the mid-term tariff simplification evaluation indicate?\",\"answer\":\"The evaluation shows faster bill clearing rates, reduced processing costs and time, and an increase in average fees per case, while noting external factors like court delays can influence costs.\"}]","Legal Aid Brief - January 2013 | PDF",1789568541]