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Perform all tasks in a timely manner.  \nEssential Duties and Responsibilities:  \n􀁸 Interview prospective tenants and record information to ascertain needs and qualifications  \n􀁸 Lease 1 in 4 apartments shown targeting 100% occupancy; collect security deposits and all applicable fees; provide rental information  \n􀁸 Answer phones, show apartments, take applications, prepare lease packets, complete lease agreements, prepare and file work orders and maintain resident files  \n􀁸 Accept rent  \n􀁸 Inspect condition of premises periodically and report necessary maintenance to Manager  \n􀁸 Compile listings of available rental property  \n􀁸 Follow up on callbacks in a timely manner  \n􀁸 Keep model apartment and workspace clean; light housekeeping of all common areas including but not limited to clubhouse, fitness centers, restroom facilities, pool deck, etc.  \n􀁸 Maintain familiarity with local competition and new units online, shop all competition , assist with market survey and occupancy survey  \n􀁸 Communicate with supervisor and co-workers about concerns or trends with respect to rentals  \n􀁸 Stay current on rental rates, information and specials  \n􀁸 Follows policies and procedures  \n􀁸 Additional duties as needed  \nQualifications:  \nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  \nEducation/Experience:  \nHigh school diploma and one to three year’s customer service experience preferably in the apartment industry.  \nLanguage Ability:  \nAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.  \nMath Ability:  \nAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.  \nReasoning Ability:  \nAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  \nComputer Skills:  \nTo perform this job successfully, an individual should have basic computer knowledge.  \nCompetencies:  \nTo perform the job successfully, an individual should demonstrate the following competencies:  \n􀁸 Identifies and resolves problems in a timely manner  \n􀁸 Pursues training and development opportunities; strives to continuously build knowledge and skills  \n􀁸 Manages difficult or emotional customer situations; responds promptly to  \ncustomer needs; responds to requests for service and assistance; meets commitments  \n􀁸 Maintains confidentiality  \n􀁸 Speaks clearly and persuasively in positive or negative situations; participates in meetings  \n􀁸 Contributes to building a positive team spirit  \n􀁸 Writes clearly and informatively; presents numerical data effectively; able to read and interpret written information  \n􀁸 Communicates changes effectively  \n􀁸 Demonstrates knowledge of market and competition  \n􀁸 Treats people with respect  \n􀁸 Analyzes market and competition  \nPhysical Demands:  \nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to ena","cbCaitcFgKu1Vsbe","https://ap.wps.com/l/cbCaitcFgKu1Vsbe","pdf",100450,"English","# Position Summary\n# Essential Duties and Responsibilities\n# Qualifications\n## Education/Experience\n## Language Ability\n## Math Ability\n## Reasoning Ability\n## Computer Skills\n# Competencies\n# Physical Demands\n# Work Environment\n# Signatures and Date","[{\"question\":\"What are the core responsibilities of a Leasing Agent?\",\"answer\":\"The role covers the full leasing process, including interviewing prospective tenants, showing apartments, collecting deposits and fees, preparing lease packets and agreements, accepting rent, and maintaining resident files.\"},{\"question\":\"What qualifications are required for this position?\",\"answer\":\"A high school diploma with one to three years of customer service experience, preferably in the apartment industry, along with the ability to read documents, write routine reports, and communicate effectively.\"},{\"question\":\"What additional duties and competencies are expected?\",\"answer\":\"The agent must keep model apartments and workspaces clean, follow up on callbacks, stay current on rental rates and specials, support market/occupancy surveys, maintain confidentiality, and handle difficult customer situations professionally.\"}]","Leasing Agent Job Description - Apartment Property Leasing | PDF",1789333061]