[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-263120-105":53,"doc-detail-263120-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","learning-and-development-specialist-all-offices-non-exempt","Learning and Development Specialist - All Offices (Non-exempt)","","Learning and Development Specialist - All Offices (Non-exempt) focuses on designing and delivering technology training for end users. The role covers course development using instructional design tools, creating storyboards and narration, and presenting local, online and remote classes. It also includes supporting end users through Service Desk incidents, acting as an IT liaison, contributing to knowledgebase articles, and participating in beta programs for new software and devices.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":16,"@type":70,"position":76},"https://docshare.wps.com/template/resumes/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/learning-and-development-specialist-all-offices-non-exempt/263120/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/learning-and-development-specialist-all-offices-non-exempt/263120.png","ImageObject",442,249,{"name":88,"@type":89},"นรินทร์","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-04","2026-09-14",true,{"@type":98,"interactionType":99,"userInteractionCount":79},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What are the core responsibilities for course development in this role?","Question",{"text":108,"@type":109},"Determine course topics based on learner needs, write outlines using instructional design principles, collaborate with the Learning and Development team, and use eLearning tools to record processes and create narration materials.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"How does the presenter function support training delivery?",{"text":113,"@type":109},"Deliver instructor-led local, online, and remote classes and demonstrations, communicate technical information clearly, use visual aids like PowerPoint and handouts, and train internal Learning and Development team members.",{"name":115,"@type":106,"acceptedAnswer":116},"What experience and skills are required for the position?",{"text":117,"@type":109},"Three to five years of presenting technology training and supporting end users, experience with common professional applications (e.g., Microsoft Office, document systems, time entry, VoIP, mobile devices), strong verbal and written communication, and excellent attention to detail.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},263120,1791118901,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":15,"category_name":16,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":79,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":73,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":9},2336475104957,"https://ap-avatar.wpscdn.com/avatar/22000c4c6bd8a5076e1?x-image-process=image/resize,m_fixed,w_180,h_180&k=1787554080175789136","Learning and Development Specialist – All Offices (Non-exempt)  \nA Learning and Development Specialist should be confident presenting one‐on‐one training, addressing large groups during conference room demonstrations, and facilitating hands‐on training in the learning center. He or she should also be experienced supporting technology for end users in a professional office environment.  \nIt is important that a Learning and Development Specialist be self‐motivated, understand how adults learn new technology, and can write and speak about complex technical concepts in a clear, concise way. A Learning and Development Specialist should demonstrate above‐average attention to detail and pride in his or her work product. The ability to effectively estimate the time needed to complete common training tasks and successfully manage time to meet deadlines is vital in this position.  \nRoles and Responsibilities:  \nCourse Developer  \n􀁸 Determine appropriate topics for courses, based on learner needs  \n􀁸 Write course outlines using instructional design principles, incorporating practice exercises to support learner retention  \n􀁸 Collaborate with Learning and Development team members to gather and incorporate their feedback into the course design  \n􀁸 Use Adobe Captivate, Adobe Presenter, Camtasia or other eLearning development applications to record processes and add narration, including creating storyboards and narration scripts  \n􀁸 Explain concepts using clear and concise language in end‐user reference materials such as quick reference guides and tech tips  \nPresenter  \n􀁸 Deliver instructor‐led local, online and remote classes, demonstrations and other presentations for the firm’s learners  \n􀁸 Communicate technical information in a logical, organized and concise manner  \n􀁸 Use demonstratives such as PowerPoint presentations, charts or handouts to improve learner retention  \n􀁸 Present training for Learning and Development team members to help them prepare to present new courses  \n􀁸 Attend attorney practice group meetings to learn about their unique business needs and technology issues, and deliver training  \n􀁸 Communicate with practice group leaders to provide news and information about upcoming technology changes and improvements, and report on practice group participation in learning programs  \nIT End User Services Team Member  \n􀁸 Provide end‐user support as needed in response to Service Desk incidents  \n􀁸 Assist end users with hardware or other issues when the local Systems Support Specialist is not available  \n􀁸 Act as office IT liaison to facilitate communication between the IT Department and end users  \n􀁸 Assist with after‐hours testing of systems after upgrades and patches on an occasional, rotating basis  \n􀁸 Assist the End User Services team to review, create and modify knowledgebase articles written by Service Desk agents  \n􀁸 Participate in IT Department beta programs to test new software, devices and systems  \n􀁸 Additional duties and special projects, as assigned by the Learning and Development Manager  \nKnowledge, Skills and Abilities Required:  \n􀁸 Three to five years’ experience presenting technology training and supporting technology for end users ina legal or other professional service organization  \n􀁸 Experience training the following types of applications:  \no Word processing, email and spreadsheets (Microsoft Office 2016 preferred)  \no Document management systems (iManage Work 10 preferred)  \no Document comparison tools (e.g., WorkShare Compare)  \no Time entry (e.g., Aderant Expert, Carpe Diem, DTE)  \no VoIP telephone and voicemail systems (Cisco preferred)  \no Mobile technologies (iPad and iPhone and Surface tablet preferred)  \n􀁸 Ability to communicate effectively and professionally, both verbally and in writing  \n􀁸 Excellent attention to detail  \n􀁸 Ability to work as part of a team and independently, when necessary  \n􀁸 Carry a Firm‐provided mobile communications device and be available outside normal working hours  \n􀁸 Avai","cbCaipkZ29Fvvf0y","https://ap.wps.com/l/cbCaipkZ29Fvvf0y","pdf",201837,"English","# Roles and Responsibilities\n## Course Developer\n## Presenter\n## IT End User Services Team Member\n# Knowledge, Skills and Abilities Required\n# Physical Requirements\n# Working Conditions\n# Reports to","[{\"question\":\"What are the core responsibilities for course development in this role?\",\"answer\":\"Determine course topics based on learner needs, write outlines using instructional design principles, collaborate with the Learning and Development team, and use eLearning tools to record processes and create narration materials.\"},{\"question\":\"How does the presenter function support training delivery?\",\"answer\":\"Deliver instructor-led local, online, and remote classes and demonstrations, communicate technical information clearly, use visual aids like PowerPoint and handouts, and train internal Learning and Development team members.\"},{\"question\":\"What experience and skills are required for the position?\",\"answer\":\"Three to five years of presenting technology training and supporting end users, experience with common professional applications (e.g., Microsoft Office, document systems, time entry, VoIP, mobile devices), strong verbal and written communication, and excellent attention to detail.\"}]","Learning and Development Specialist - All Offices (Non-exempt) | PDF",1789366959]