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The guide also explains project-flow logic and organizes KPI types—tracking, output measures, and outcome measures—along with examples to support consistent KPI design.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/template/","Template",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/template/forms/","Forms",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/template/kpi-intake-survey-guidance-glossary/254277/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/kpi-intake-survey-guidance-glossary/254277.png","ImageObject",442,249,{"name":42,"@type":43},"Skyler","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-11-03","2026-09-13",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",11,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"What are KPIs in the KPI intake context?","Question",{"text":63,"@type":64},"KPIs are quantifiable metrics that help organizations gauge progress and/or success of a project. They can include tracking measures, output measures, and outcome measures.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"What criteria must KPIs meet according to the guide?",{"text":68,"@type":64},"KPIs must be quantitative, realistically measurable, show progress toward project goals, and be something the team plans to measure regularly (or measure once if the project is already complete).",{"name":70,"@type":61,"acceptedAnswer":71},"How do project stages relate to different KPI types?",{"text":72,"@type":64},"KPIs connect to stages of the project flow and may align differently across tracking, output measures, and outcome measures. If overlap occurs, the guide recommends selecting the type that best fits using the best available judgment.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},254277,1790229194,{"code":4,"msg":82,"data":83},"success",[84,88,93,98,103,108,112,117,122],{"id":55,"doc_module":22,"doc_module_name":25,"category_name":85,"show_sort_weight":86,"slug":87},"Presentations",90,"presentations",{"id":89,"doc_module":22,"doc_module_name":25,"category_name":90,"show_sort_weight":91,"slug":92},12,"Resumes",80,"resumes",{"id":94,"doc_module":22,"doc_module_name":25,"category_name":95,"show_sort_weight":96,"slug":97},14,"Invoices",70,"invoices",{"id":99,"doc_module":22,"doc_module_name":25,"category_name":100,"show_sort_weight":101,"slug":102},15,"Posters",60,"posters",{"id":104,"doc_module":22,"doc_module_name":25,"category_name":105,"show_sort_weight":106,"slug":107},16,"Social Media",50,"social-media",{"id":109,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":110,"slug":111},17,40,"forms",{"id":113,"doc_module":22,"doc_module_name":25,"category_name":114,"show_sort_weight":115,"slug":116},18,"Letters",30,"letters",{"id":118,"doc_module":22,"doc_module_name":25,"category_name":119,"show_sort_weight":120,"slug":121},21,"Paper Templates",5,"papers-templates",{"id":123,"doc_module":22,"doc_module_name":25,"category_name":124,"show_sort_weight":4,"slug":125},158,"General","general-158",{"code":4,"msg":82,"data":127},{"doc_id":79,"user_id":128,"nickname":42,"user_avatar":129,"doc_module":22,"category_id":109,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":135,"language":136,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":12,"update_tm":140,"read_time":30},2336464648746,"https://ap-avatar.wpscdn.com/davatar_276721f389ce27ea32af1340a28f341c","KPI INTAKE SURVEY  \nGUIDANCE & GLOSSARY  \nLAST UPDATED: MAY 3, 2023  \nContents  \nPART A. GLOSSARY OF TERMS ................................................................................................................................ 2  \nPART B. DEFINING K PIS ....................................................................................................................................................... 2  \nPART C. ABOUT THE K PI INTAKE SURVEY ...................................................................................................4  \nPART D. LIST OF SURVEY QUESTIONS ............................................................................................................5  \nPART E. PROVIDING K PI DETAILS ...........................................................................................................................7  \nPART F. ADDITIONAL RESOURCES ........................................................................................................................ 8  \nPART A. GLOSSARY OF TERMS  \n\n| TERM | DESCRIPTION |\n| --- | --- |\n| Activities | Actions using inputs to implement a project (e.g., hiring, water testing, surveying, purchasing supplies) |\n| Expenditures | Amount that has been incurred as a liability of the entity (the service has been rendered or the good has been delivered to the entity). (e.g., paying a laboratory for water testing) |\n| Impact | The ultimate goal/objective of the project. E.g., clean water for rural NC residents, increased internet access to NC residents, higher literacy rates in NC children, etc. |\n| Impact Evaluation | An assessment to determine specific changes which can be attributed to a specific intervention |\n| Inputs | Resources needed to implement a project |\n| Key Performance Indicators (KPIs) | Quantifiable metrics that enable organizations to gauge the progress and/or success of a project. KPIscan include:\u003Cbr>1. Tracking Measures\u003Cbr>2. Output Measures\u003Cbr>3. Outcome Measures |\n| Obligations | An order placed for property and services, contractsand subawards made, and similar transactions that require payment. The commitment of funds for specific use. (e.g., an agency signs a contract for goods they have not yet received or paid the invoice for) |\n| Outcome(s) | The changes that occur as a result of the outputs |\n| Outcome Measures | Metrics that help measure the changes that occur as a result of your activities. They Indicate whether a project is achieving its overall goals. E.g., the percent of students reading on grade level |\n| Output(s) | Direct results of your activities |\n| Output Measures | Metrics that help measure progress and/or success of activities and outputs. They provide valuable information about the early implementation stages of a project. E.g., number of students enrolled in an early learning program |\n| Tracking Measures | Metrics that help you track implementation of the project, including progress and/or success for your inputs. (Tracking Measures are the KPIs for Inputs) |\n\nPART B. DEFINING KPIS  \nDEFINING AND SELECTING KPIS  \nKey Performance Indicators (KPIs) are quantifiable metrics that enable organizations to gauge the progress and/or success of a project. It’s important to note that there are countless ways to measure the performance of a project. However, here we are only asking for Key Performance Indicators (i.e., those that you feel most clearly demonstrate progress and success throughout all stages of your project). We generally anticipate 3 to 7 KPIs for each project, though more complex projects may justify tracking more KPIs.  \nKPI CRITERIA  \n1. KPIs must be quantitative  \n2. KPIs must be realistically measurable  \n3. KPIs must demonstrate progress towards your project goals  \n4. KPIs must be something you plan to measure regularly, or, if your project is already complete, it must be something you did measure regularly. (Note, some KPIs may be measured only once)  \nPROJECT FLOW  \nIt’s helpful to consider the flow o","cbCaie8ucZvo6o90","https://ap.wps.com/l/cbCaie8ucZvo6o90","pdf",426950,8,"English","# Part A. Glossary of Terms\n# Part B. Defining KPIs\n## Defining and Selecting KPIs\n## KPI Criteria\n## Project Flow\n# Part C. About the KPI Intake Survey\n# Part D. List of Survey Questions\n# Part E. Providing KPI Details\n# Part F. Additional Resources","[{\"question\":\"What are KPIs in the KPI intake context?\",\"answer\":\"KPIs are quantifiable metrics that help organizations gauge progress and/or success of a project. They can include tracking measures, output measures, and outcome measures.\"},{\"question\":\"What criteria must KPIs meet according to the guide?\",\"answer\":\"KPIs must be quantitative, realistically measurable, show progress toward project goals, and be something the team plans to measure regularly (or measure once if the project is already complete).\"},{\"question\":\"How do project stages relate to different KPI types?\",\"answer\":\"KPIs connect to stages of the project flow and may align differently across tracking, output measures, and outcome measures. If overlap occurs, the guide recommends selecting the type that best fits using the best available judgment.\"}]","KPI Intake Survey - Guidance & Glossary | PDF",1789277379]