[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-240228-105":53,"doc-detail-240228-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","kix-pro-add-on-modules-kix-17-user-manual-field-service-guide","KIX Pro Add-on Modules - KIX 17 User Manual - Field Service Guide","","KIX Pro Add-on Modules - KIX 17 User Manual explains how to use the Field Service add-on modules to manage field operations end to end. It covers prerequisites and conditions, installing the app, configuring the server URL, registering device IDs in KIX, and downloading and working with tours. The manual also guides tour content creation, working time recording and signatures, uploading completed tours, and additional tour-management topics like mobile data sets and ticket handling.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":51,"@type":70,"position":76},"https://docshare.wps.com/template/general/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/kix-pro-add-on-modules-kix-17-user-manual-field-service-guide/240228/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/kix-pro-add-on-modules-kix-17-user-manual-field-service-guide/240228.png","ImageObject",442,249,{"name":88,"@type":89},"Clementine","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-09-24","2026-09-11",true,{"@type":98,"interactionType":99,"userInteractionCount":73},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What steps are required to set up the Field Service app in KIX 17?","Question",{"text":108,"@type":109},"The manual describes checking conditions, installing the app, configuring the server URL, and registering the device ID in KIX before using the module.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"How do users work with tours and upload completed tours?",{"text":113,"@type":109},"Users download tours, work with a tour by adding content such as articles, record working time and signatures, and then upload completed tour(s) back to KIX.",{"name":115,"@type":106,"acceptedAnswer":116},"How can KPIs be exported using the KPI Dashboard module?",{"text":117,"@type":109},"The manual explains how to create a KPI dashboard for export into Microsoft Excel Power Pivot, configure the data connection in Microsoft Excel, add the XLS file to the KIX dashboard, and view the output in both Excel and KIX.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},240228,1790277154,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":50,"category_name":51,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":79,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":135,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":141},1374391974564,"https://ap-avatar.wpscdn.com/avatar/14000253aa45c000a9e?x-image-process=image/resize,m_fixed,w_180,h_180&k=1779874745381141002","KIX Pro Add-on Modules  \nKIX 17 User Manual-EN  \nIssued on: 25.11.2024  \nTable of contents  \n1 Field Service 4  \n1.1 Field Service – App ....................................................................................................................... 5  \n1.1.1 Conditions ....................................................................................................................................................................... 5  \n1.1.2 Installing the App ............................................................................................................................................................ 5  \n1.1.3 Configuring the Server URL ............................................................................................................................................ 5  \n1.1.4 Registering Device ID in KIX ........................................................................................................................................... 5  \n1.1.5 Downloading Tours ......................................................................................................................................................... 6  \n1.1.6 Working with a Tour ........................................................................................................................................................ 7  \n1.1.7 Adding Articles ................................................................................................................................................................ 9  \n1.1.8 Working Time Recording and Signature ...................................................................................................................... 11  \n1.1.9 Uploading Completed Tour(s) ...................................................................................................................................... 12  \n1.1.9.1 Working with ConfigItems ............................................................................................................................................ 13  \n1.1.9.2 Working with FAQ Entries ............................................................................................................................................. 13  \n1.2 Field Service-Tour Management .............................................................................................. 14  \n1.2.1 Tour State ...................................................................................................................................................................... 14  \n1.2.2 Creating a Personal Passphrase.................................................................................................................................. 15  \n1.2.3 Creating a Target Device for the Mobile Data ............................................................................................................. 15  \n1.2.4 Creating a New Tour ..................................................................................................................................................... 16  \n1.2.5 Adding Objects to a Tour.............................................................................................................................................. 18  \n1.2.6 Creating a Mobile Data Set (MDS) ............................................................................................................................... 20  \n1.2.7 Adding Tickets to a Tour .............................................................................................................................................. 21  \n1.2.8 Adding Tickets via Drag & Drop ................................................................................................................................... 22  \n1.2.9 Map View – Kanban Extension .................................................................................................................................... 24  \n1.2.10 Displaying \"My tours\" .........","cbCaibmWpuw1xyc5","https://ap.wps.com/l/cbCaibmWpuw1xyc5","pdf",4948741,66,"English","# Field Service\n## Field Service – App\n### Conditions\n### Installing the App\n### Configuring the Server URL\n### Registering Device ID in KIX\n### Downloading Tours\n### Working with a Tour\n### Adding Articles\n### Working Time Recording and Signature\n### Uploading Completed Tour(s)\n#### Working with ConfigItems\n#### Working with FAQ Entries\n## Field Service-Tour Management\n### Tour State\n### Creating a Personal Passphrase\n### Creating a Target Device for the Mobile Data\n### Creating a New Tour\n### Adding Objects to a Tour\n### Creating a Mobile Data Set (MDS)\n### Adding Tickets to a Tour\n### Adding Tickets via Drag & Drop\n### Map View – Kanban Extension\n### Displaying \"My tours\"\n# Kanban Board\n## Kanban View Configuration\n### Defining an Individual Kanban View\n# KPI Dashboard\n## Creating KPI Dashboard for Export into Microsoft Excel Power Pivot\n## Configuring the Data Connection to KIX in Microsoft Excel\n### Add the XLS file to the KPI dashboard in KIX\n## Viewing a Configured Dashboard\n### Output in Excel\n### Output in KIX\n# Maintenance Planner\n## Maintenance Planner\n## Creating a Maintenance Plan\n## Linking a Maintenance Plan with a ConfigItem\n## Maintenance Documentation Button","[{\"question\":\"What steps are required to set up the Field Service app in KIX 17?\",\"answer\":\"The manual describes checking conditions, installing the app, configuring the server URL, and registering the device ID in KIX before using the module.\"},{\"question\":\"How do users work with tours and upload completed tours?\",\"answer\":\"Users download tours, work with a tour by adding content such as articles, record working time and signatures, and then upload completed tour(s) back to KIX.\"},{\"question\":\"How can KPIs be exported using the KPI Dashboard module?\",\"answer\":\"The manual explains how to create a KPI dashboard for export into Microsoft Excel Power Pivot, configure the data connection in Microsoft Excel, add the XLS file to the KIX dashboard, and view the output in both Excel and KIX.\"}]","KIX Pro Add-on Modules - KIX 17 User Manual - Field Service Guide | PDF",1789158536,23]