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\nTABLE OF CONTENTS  \nExecutive Summary and Key Findings ...............................................................................3  \nINTRODUCTION ...........................................................................................................................3  \nKEY FINDINGS .............................................................................................................................4  \nSection I: Transportation ................................................................................................. 5  \nTRANSPORTATION INDICATORS.......................................................................................................5  \nESTABLISHING TRANSPORTATION BENCHMARKS.................................................................................9  \nSection II: Business Operations ...................................................................................... 10  \nMAINTENANCE INDICATORS.........................................................................................................10  \nEstablishing Maintenance Benchmarks ...........................................................................14  \nCUSTODIAL INDICATORS..............................................................................................................16  \nEstablishing Custodial Benchmarks .................................................................................17  \nFOOD SERVICES INDICATORS ........................................................................................................17  \nEstablishing Food Services Benchmarks ..........................................................................20  \nCAPITAL IMPROVEMENT INDICATORS .............................................................................................21  \nEstablishing Capital Improvement Benchmarks ..............................................................23  \nSection III: Human Resources ......................................................................................... 24  \nHUMAN RESOURCES INDICATORS .................................................................................................24  \nESTABLISHING HUMAN RESOURCES BENCHMARKS ...........................................................................28  \nEXECUTIVE SUMMARY AND KEY FINDINGS  \nINTRODUCTION  \nWhile most school districts track indicators of student academic outcomes, districts may also benefit from tracking key performance indicators (KPIs) for school operations. Effective KPIs“monitor compliance to internal and external goals and specifically identify where an operation allocates their time, people, and money each month.”1 Tracking KPIs can help districts to reduce costs, increase efficiency, identify best practices, collect and benchmark data, and make informed decisions.2  \nTo support local school districts in defining success for non-academic departments, Hanover Research (Hanover) summarizes key performance indicators in the non-instructional areas of transportation, business, and human resources. The report includes the following three sections:  \n Section I: Transportation discusses how districts use KPIs to track transportation services, and provides example transportation KPIs used by districts or recommended by transportation organizations.  \n Section II: Business Operations examines how school districts use KPIs for district operations and presents example KPIs for the areas of maintenance, custodial services, food services, and capital improvement.  \n Section III: Human Resources discusses how districts can use KPIs for human resources and highlights KPIs commonly used by districts or recommended by human resources organizations.  \nMany districts do not publicly share t","cbCaivzPJIoYLr82","https://ap.wps.com/l/cbCaivzPJIoYLr82","pdf",1022372,"English","# Executive Summary and Key Findings\n# Introduction\n# Key Findings\n# Section I: Transportation\n## Transportation Indicators\n## Establishing Transportation Benchmarks\n# Section II: Business Operations\n## Maintenance Indicators\n## Establishing Maintenance Benchmarks\n## Custodial Indicators\n## Establishing Custodial Benchmarks\n## Food Services Indicators\n## Establishing Food Services Benchmarks\n## Capital Improvement Indicators\n## Establishing Capital Improvement Benchmarks\n# Section III: Human Resources\n## Human Resources Indicators\n## Establishing Human Resources Benchmarks","[{\"question\":\"What areas of district operations does the report cover with key performance indicators (KPIs)?\",\"answer\":\"It covers non-instructional areas including transportation, business operations, and human resources.\"},{\"question\":\"How can tracking KPIs help school districts according to the report?\",\"answer\":\"Tracking KPIs helps districts monitor compliance with goals, identify resource allocation, reduce costs, improve efficiency, find best practices, benchmark data, and support informed decisions.\"},{\"question\":\"What types of transportation KPIs are highlighted as more comprehensive beyond basic measures?\",\"answer\":\"Beyond busing cost and ridership, more comprehensive systems track multiple dimensions such as financial impact, bus operations, safety, and staffing.\"}]","Key Performance Indicators for District Operations - August 2017 | PDF"]