[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-253681-105":3,"detail-sidebar-cat-1-en-105":80,"doc-detail-253681-en":126},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":73,"head_meta":75,"extra_data":77,"updated_unix":79},105,"en","key-performance-indicators-dashboards-for-empowerment-2018","Key Performance Indicators - Dashboards for Empowerment 2018","","This document focuses on Key Performance Indicators (KPIs) and their application in empowering Non-Profit Community Development Financial Institutions (NCDFIs). It highlights that while NCDFIs currently collect historical performance data, reformatting this data into KPIs allows management to monitor, analyze, and adjust performance in real-time. The potential return on investment (ROI) for adopting KPIs includes increased NCDFI growth, competitiveness, and accelerated self-sufficiency. The document outlines a session on KPIs, covering the big-picture NCDFI industry context, a case study on KPI development and use, the potential for KPI dashboards with NCDFI collaboratives, and the efficiencies of generating KPI reports in databases, using the OTIS example. It further elaborates on the benefits of continuous KPI tracking, such as having a living document (Excel file or database report) for real-time performance adjustments and improved communication with board members. Other benefits include moving beyond solely financial ratios, developing KPIs for various stakeholders beyond funders, enhancing self-understanding, and improving responsiveness to the target market. Finally, it emphasizes the importance of self-evaluation, real-time management changes, adherence to data-driven program demands, and increasing access to capital. A specific case study of The First American Capital Corp is presented, detailing its history, loan deployment, job creation/retention, asset growth, and the role of the CDFI Native Initiatives and NeighborWorks workshops in its exposure to KPI 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is the primary benefit of reformatting performance data into KPIs for NCDFIs?","Question",{"text":62,"@type":63},"Reformatting performance data into KPIs facilitates real-time monitoring, analysis, and adjustment of performance by management, potentially increasing NCDFI growth, competitiveness, and self-sufficiency.","Answer",{"name":65,"@type":60,"acceptedAnswer":66},"What are some of the key benefits of using KPIs discussed in the document?",{"text":67,"@type":63},"Key benefits include continuous tracking with a living document for real-time adjustments, improved communication with board members, moving beyond financial ratios, developing KPIs for various stakeholders, and responding to the need for data-driven programs.",{"name":69,"@type":60,"acceptedAnswer":70},"How did The First American Capital Corp (FACC) become aware of KPI Dashboards?",{"text":71,"@type":63},"FACC was first exposed to the power of KPI Dashboards through their participation in the CDFI Native Initiatives, 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\n• All NCDFIs collect, manage and report out key performance data – but, mostly historical lookbacks  \n• Reformatting performance data into KPIs facilitates use by management to monitor, analyze and adjust performance real time  \n• KPI ROI – potentially increase NCDFIs growth, competitiveness & accelerated self-sufficiency  \nKPI Session Outline  \n• Why KPIs? Big Picture NCDFI Industry Context  \n• One NCDFI KPI development/use case study  \n• Potential for use of KPI Dashboards with NCDFI Collaboratives  \n• Efficiencies of generating KPI reports in  \ndatabases – the OTIS example  \nWhy KPIs?  \n• Why are KPIs helpful?  \nPopular evaluation tools   \nContinually tracking KPIs  \n• Have a living document  \n– Excel file or database report  \n• Adjust performance essentially real time  \n• Scenarios where this helps  \n• Board members “see” what you’re saying  \nOther benefits  \n• Moving beyond financial ratios…  \n• KPIs for people other than funders  \n• KPIs for your understanding  \n• Responsiveness to target market  \nFinal big picture ideas  \n• You’re being evaluated, so it’s beneficial to evaluate yourself  \n• Real time changes to management  \n• Respond to the push for data-driven programs and operations  \n• Increase access to capital  \nThe First American Capital Corp – KPIs-Working on our NCDFI  \n• FACC – Launched 2002, NCDFI 2004, SBA Microlender-2007 – ~$11,000,000 in loans deployed/leveraged – 215 jobs created/ 584 jobs retained- +$4,000,000 Total Assets, self-sufficiency +40%  \n• FACC’s first exposure to the power of KPI Dashboards was the result of participation in the CDFI Native Initiatives – The Leadership Journey II – specifically at a 2014 NeighborWorks workshop in DC","cbCaipxiJdB35Iza","https://ap.wps.com/l/cbCaipxiJdB35Iza","pdf",609326,37,"English","# Key Performance Indicators – Dashboards for Empowerment\n# NCDFI Performance Data Collection, Management, Analysis, Reporting and Associated Decision Making Opportunities\n# Why KPIs?\n# KPI Session Outline\n# The First American Capital Corp – KPIs-Working on our NCDFI","[{\"question\":\"What is the primary benefit of reformatting performance data into KPIs for NCDFIs?\",\"answer\":\"Reformatting performance data into KPIs facilitates real-time monitoring, analysis, and adjustment of performance by management, potentially increasing NCDFI growth, competitiveness, and self-sufficiency.\"},{\"question\":\"What are some of the key benefits of using KPIs discussed in the document?\",\"answer\":\"Key benefits include continuous tracking with a living document for real-time adjustments, improved communication with board members, moving beyond financial ratios, developing KPIs for various stakeholders, and responding to the need for data-driven programs.\"},{\"question\":\"How did The First American Capital Corp (FACC) become aware of KPI Dashboards?\",\"answer\":\"FACC was first exposed to the power of KPI Dashboards through their participation in the CDFI Native Initiatives, specifically at a 2014 NeighborWorks workshop in Washington D.C.\"}]","Key Performance Indicators - Dashboards for Empowerment 2018 | PDF",13]