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Leveraging our passionate approach to adventure safety, we create and service clearly superior products and solutions for businesses at height. This includes innovative equipment for the outdoor, climbing, amusement and recreation industries. Being the first company to bring technology from trains, elevators, and roller coasters into the climbing arena, we are best known for our application of eddy current braking in products such as our TRUBLUE Auto Belay, as well as our QuickFlight Free Fall Device and zipSTOP Zip Line Brake. It’s not just our products that set usapart though. At Head Rush, we believe in connecting passion with purpose. To do this, we partner with climbing’s biggest stars, film festivals and advocacy organizations to grow the sport of climbing by promoting better access and inclusiveness. What else do we stand for? We value our customers and collaboration, see problems as opportunities to drive results, and relentlessly focus on quality. Most importantly, we love what we do and why we do it!  \nSUMMARY  \nThe Key Account Manager will focus on the development and sales execution of both existing Key Accounts and prospect accounts via industry research, market knowledge, and consultative selling. These accounts will include but are not limited to, Climbing Wall Builders, Family Entertainment Center Builders, Adventure Park Builders, and Distributors resulting in achievement of revenue growth, profitability targets, as well as being accountable for ensuring customer satisfaction.  \nESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.  \n• Take ownership of and serve as the primary contact and strategic sales consultant for Climbing Wall Builders, Family Entertainment Center Builders, Adventure Park Builders, and Distributors, with responsibility for sales performance and customer experience.  \n• Develop and implement annual business plans with each customer category (e.g., Climbing Wall Builder accounts), including targets and strategies.  \n• Identify and appropriately target revenue growth opportunities, while retaining current Key Accounts.  \n• Attain or exceed sales goals within assigned customer category/territory, while maintaining highest possible customer sentiment.  \n• Develop and maintain consultative sales relationships with all influencers of the buying decision in each Key Account and properly position Head Rush Technologies solutions for their needs.  \n• Accurately forecast orders on monthly, quarterly, and annual basis.  \n• Proactively develop and implement contingency plans to ensure growth and goal attainment.  \n• Prepare analysis and develop packages for new sales opportunities, including solutions (products/contests) and pricing. Pricing permission may need approval from sales management.  \n• Competently display and demonstrate Head Rush Technology solutions.  \n• Accurately estimate dates of delivery to customers based on knowledge of Head Rush Technologies production and via collaboration with Customer Service and Operations teams.  \n• Work directly with Management and Sales Administration to ensure customer and sales data is captured in the applicable systems (e.g., CRM, ERP) .  \n• Master and utilize the CRM system to increase efficiencies and provide detailed information on sales calls, customers, and potential customers.  \n• Input at least 90% of all data and activities into the CRM system.  \n• Negotiate pricing, terms and conditions and assist in completion of customer order forms and documents, as necessary, and in alignment with Head Rush Technology policies.  \n• Travel as needed to meet w","cbCaijSmUblUAtrg","https://ap.wps.com/l/cbCaijSmUblUAtrg","pdf",166312,"English","# Summary\n# Essential Duties and Responsibilities\n# Competencies\n# Supervisory Responsibility\n# Required Education and Experience\n# Physical Demands and Work Environment","[{\"question\":\"What are the main responsibilities of the Key Account Manager?\",\"answer\":\"Develop and execute sales for existing key accounts and prospect accounts using industry research and consultative selling. Lead strategic relationships to achieve revenue growth, profitability targets, and customer satisfaction.\"},{\"question\":\"Which customer categories does the role primarily support?\",\"answer\":\"Climbing Wall Builders, Family Entertainment Center Builders, Adventure Park Builders, and Distributors, with accountability for customer experience and sales performance.\"},{\"question\":\"What systems and skills are emphasized for success?\",\"answer\":\"Strong business and business system acumen, including HubSpot CRM/CRM systems, ERP systems, and Microsoft Office. The role requires accurate forecasting and maintaining at least 90% of data and activities in the CRM system.\"}]","Key Accounts Manager - Job Description | PDF"]