[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-244731-105":53,"doc-detail-244731-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","kent-county-council-project-prioritisation-in-adult-social-care-version-10-final","Kent County Council - Project Prioritisation in Adult Social Care - Version 1.0-FINAL","","A spotlight session deck from Kent County Council outlining the end-to-end process for handling new idea or work requests in Adult Social Care. It details submission via an MS Form, automated response triage into categories, and prioritisation using a weighted value framework spanning strategic value, benefit value, practice improvement, and integration. The model incorporates DECA scoring to tier delivery environment complexity and determine likely resourcing levels, culminating in approval and resource allocation guided by a prioritisation heatmap and reviews.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":11,"@type":70,"position":76},"https://docshare.wps.com/template/presentations/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/kent-county-council-project-prioritisation-in-adult-social-care-version-10-final/244731/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/kent-county-council-project-prioritisation-in-adult-social-care-version-10-final/244731.png","ImageObject",442,249,{"name":88,"@type":89},"Olivia Brown","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-19","2026-09-12",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",10,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"How does a new idea or work request enter the process?","Question",{"text":109,"@type":110},"A new request is first discussed with the requester’s line manager or relevant team/service manager. After the idea is defined, it is submitted via the 'Initial Contact – New Request' MS Form.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"What happens during triage?",{"text":114,"@type":110},"The PMO automates responses from the Initial Contact Form to populate a Microsoft Teams kanban board. Requests are then triaged into categories such as information, advice and guidance, existing project deliverable, or new project.",{"name":116,"@type":107,"acceptedAnswer":117},"How are new projects prioritised and how is complexity assessed?",{"text":118,"@type":110},"New projects are scored using the Prioritisation Matrix with weighted strategic, benefits, practice improvements, and integration criteria to set a priority order. Complexity is assessed using DECA tiering, mapping DECA scores to tiers that indicate the level of resource likely required.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},244731,1791723255,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":8,"category_name":11,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":25,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":47},16904993612988,"https://ap-avatar.wpscdn.com/davatar_a8503ba1806abce46bf441b54a3ca4cd","Kent County Council  \nProject Prioritisation in Adult Social Care  \nDarren Avery: PMO Manager  \nJonathan Carton: Project Manager (PMO)  \nVersion: 1.0-FINAL  \n1  \nContents  \nIn this Spotlight Session, we will cover the following:  \n❑ New Idea / New Work Request  \n❑ Triage  \n❑ Prioritisation – Project Value  \n❑ DECA – Project Complexity  \n❑ Resource Allocation  \n❑ Assessment Review of ‘Project Value’  \n❑ Challenges, Lessons Learned & Recommendations  \nOverview of the process  \n1 2 3 4  \n| | | |\n| --- | --- | --- |\n| New Request | Triage | Prioritisation |\n| An MS Form is | PMO undertake an initial | Any new proposed |\n| submitted for a new | triage, determining | activities are scored |\n| piece of work | whether the request is for a new piece of work, | using the Prioritisation Matrix |\n\nApproval & Resource Allocation  \nScores are approved by Senior Management  \n5  \nReview  \nScores are reviewed atthe end of the Assessment stage.  \nsupports an existing activity, or is a request for information  \nStep 1-New Request comes in  \n“I’ve got a new idea!”  \nThe first step is speaking with someone about your idea – usually your line manager, or perhaps a team or service manager.  \n“I have an idea that is likely to  \nimprove best practice.”  \n“I have an idea to improve the service we offer to people we support.”  \n“I have an idea to improve the  \nway we store information in  \nthe system.”  \nOnce your idea has been fleshed out, it’s time to fill in the ‘Initial Contact – New Request’ MS Form.  \nStep 2-Triage  \nThe Portfolio Management Office (PMO) have automated all responses from the Initial Contact Form, to populate in a kanban board on Microsoft Teams ready to be triaged.  \nIdea Idea Idea  \nInformation, Advice Existing Project New Project  \nand Guidance Deliverable   \nEach request that comes through will be triaged as either Information, Advice and Guidance, Existing Project Deliverable or New Project.  \nStep 3-Prioritise  \nThe Portfolio Management Office (PMO) use the Prioritisation Matrix to score each New Project against a set criteria. Each New Project will have individually weighted Strategic, Benefits, Practice Improvements , and Integration scores. The overall scores will form our project priority order, which will be used to make informed decisions.  \n\n| Strategic Value\u003Cbr>(25%) | Weight | Question |\n| --- | --- | --- |\n|  | 20% | The project directly addresses the three MADE Pillars |\n|  | 20% | The project has Senior Management and / or high Political Interest |\n|  | 50% | The extent to which the activity aligns to Securing Kent's Future (i.e. focus on achieving financial benefits) . |\n|  | 10% | The project is a critical enabler for other projects |\n\n\n| Benefit Value\u003Cbr>(50%) | Weight | Question |\n| --- | --- | --- |\n|  | 25% | The project delivers significant benefits for the people we support |\n|  | 60% | The project delivers cash benefits (savings, cost-avoidance etc. ) . And / or the investment is expected to deliver significant VFM |\n|  | 10% | The project delivers significant benefits for staff |\n|  | 5% | The project is considered a quick-win |\n\n\n| Practice Improvement Value (15%) | Weight | Question |\n| --- | --- | --- |\n|  | 60% | Improves operational performance and best practice |\n|  | 40% | Contributes towards meeting our statutory responsibilities |\n\n\n| Integration Value\u003Cbr>(10%) | Weight | Question |\n| --- | --- | --- |\n|  | 100% | The project enables integration between Health and Social Care |\n\nPrioritisation dimensions  \nPrioritisation dimensions  \nTiering Projects – DECA scores  \nThe Delivery Environment Complexity Analytic (DECA) is a tool developed by the National Audit Office (NAO) to provide a high-level overview of the challenges, complexity and risks to delivery of a project, programme, policy or area of work.  \nWe use the Tier to give an indication for the level of resource that might be required.  \nQuestions include (see appendix for full list):  \n• How stable is the environment – e.g. are there any p","cbCaioy1thjiAk6K","https://ap.wps.com/l/cbCaioy1thjiAk6K","pdf",1073489,"English","# In this Spotlight Session\n## New Idea / New Work Request\n## Triage\n## Prioritisation – Project Value\n## DECA – Project Complexity\n## Resource Allocation\n## Assessment Review of ‘Project Value’\n## Challenges, Lessons Learned & Recommendations\n# Overview of the Process\n## Step 1 - New Request comes in\n## Step 2 - Triage\n## Step 3 - Prioritise\n## Approval & Resource Allocation\n## Review","[{\"question\":\"How does a new idea or work request enter the process?\",\"answer\":\"A new request is first discussed with the requester’s line manager or relevant team/service manager. After the idea is defined, it is submitted via the 'Initial Contact – New Request' MS Form.\"},{\"question\":\"What happens during triage?\",\"answer\":\"The PMO automates responses from the Initial Contact Form to populate a Microsoft Teams kanban board. Requests are then triaged into categories such as information, advice and guidance, existing project deliverable, or new project.\"},{\"question\":\"How are new projects prioritised and how is complexity assessed?\",\"answer\":\"New projects are scored using the Prioritisation Matrix with weighted strategic, benefits, practice improvements, and integration criteria to set a priority order. Complexity is assessed using DECA tiering, mapping DECA scores to tiers that indicate the level of resource likely required.\"}]","Kent County Council - Project Prioritisation in Adult Social Care - Version 1.0-FINAL | PDF",1789221318]