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It also includes maintaining shop standards, supporting Hospice services, complying with health and safety requirements, sorting donations, assisting customers to their cars, and undertaking other reasonable duties.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/job-description-sales-assistant-december-2016/257187/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/job-description-sales-assistant-december-2016/257187.png","ImageObject",442,249,{"name":88,"@type":89},"\tJames","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-30","2026-09-13",true,{"@type":98,"interactionType":99,"userInteractionCount":35},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What does the Sales Assistant role focus on to support the shop?","Question",{"text":108,"@type":109},"The role assists the Shop Manager in generating income by selling furniture and donated goods and supporting Gift Aid promotions.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What are the main responsibilities related to customers and sales?",{"text":113,"@type":109},"Responsibilities include helping meet sales targets, signing up donors for Gift Aid, serving customers using the Cybertill system, answering the telephone, and being proactive in generating sales through good customer service.",{"name":115,"@type":106,"acceptedAnswer":116},"What health, safety, and governance responsibilities apply to staff?",{"text":117,"@type":109},"Staff must work in line with the Health and Safety Policy, ensure confidentiality of records and privileged information, and support policy and procedure implementation and compliance through appropriate monitoring systems.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},257187,1789311749,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":35,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":76,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":125,"read_time":9},2336474466412,"https://ap-avatar.wpscdn.com/davatar_155a257f0dc6eb9ab79c44ca47cae57d","Job Description – Sales Assistant  \nReports to: Shop Manager  \nLocation: Whilst your normal place of work is your designated shop, you will also be  \nrequired to work at such other place or locations within the Bury St  \nEdmunds, West Suffolk and Thetford area as we may reasonably determine.  \nJob Purpose: To assist the Shop Manager in generating vital income for the shop  \nthrough the sale of furniture, donated goods and promotion of Gift Aid.  \nKey Responsibilities:  \n1. Assist the Shop Manager in meeting agreed sales targets.  \n2. Sign up donors to our Gift Aid scheme where appropriate.  \n3. Serve customers using the Cybertill system.  \n4. Be proactive in generating sales using good customer service.  \n5. Answer the telephone and assist with arranging deliveries and collections of stock.  \n6. Actively minimise stock loss.  \n7. Ensure internal shop presentation standards are met and maintained.  \n8. Assist with promoting Hospice services and initiatives.  \n9. Assist the Shop Manager to ensure the shop meets health and safety regulations.  \n10. Keep the loading bay clean and tidy and ensure donations are sorted on arrival.  \n11. Sort donations of clothes in the absence of volunteers.  \n12. Assist customers to their cars with purchases.  \n13. Any other reasonable request.  \nPersonal Development (all staff)  \n􀁸 All staff and volunteers in the Hospice are encouraged to contribute to identifying and meeting their own job-related development needs. This will be achieved through a variety of processes including regular 1-2-1’s with Line Managers or senior colleagues , annual appraisal and development reviews.  \n􀁸 All employees are subject to an annual appraisal and to maximise the benefit from this process the employee must engage fully in the review and agree with their Line Manager organisational, team and personal objectives.  \n􀁸 Each employee must co-operate and attend all appropriate mandatory and statutory training as required by the organisation and /or their professional bodies.  \nHealth and Safety (all staff)  \n􀁸 All staff have responsibilities to ensure that our working environment continues to be a safe, secure, healthy and fulfilling place to work.  \n􀁸 Employees of St Nicholas Hospice Care are required to work in line with the Health and Safety Policy to ensure not only their own health and safety, but that of others too.  \nPeople Management (those with line management responsibilities)  \nProviding leadership, management and development of all staff and volunteers within area of responsibility through effective;  \n􀁸 Workforce planning, recruitment and selection  \n􀁸 Departmental communication and staff support.  \n􀁸 Performance management.  \n􀁸 Staff development including regular 1-2-1’s , and annual appraisals.  \n􀁸 Staff support including health and safety and wellbeing awareness.  \n􀁸 Facilitation of a culture of learning and respect for difference.  \nGovernance (those with responsibilities for policy and procedure implementation, audit and monitoring responsibilities)  \nEnsure Hospice policies and guidelines/safe operating procedures are developed and implemented in association with Hospice Committees.  \nDevelop monitoring systems to ensure compliance with policies and procedures in association with the Hospice Committees.  \nGeneral (all staff)  \n􀁸 At the heart of our strategic vision, our “One Team” approach aims to support creative and flexible responses from every member of our workforce in order to benefit each and every person using our services, from clinical care, retail, fundraising, education and the support services. Thereis an expectation for everyone to support colleagues beyond their own team.  \n􀁸 Ensure that all within the team have a grasp of the Hospice’s structure, values and purpose and have opportunities for involvement in its further development.  \n􀁸 Ensure the maintenance of confidentiality in respect of staff, volunteer and client records and all privileged information relating to the services of th","cbCaicKLFhfQUPVX","https://ap.wps.com/l/cbCaicKLFhfQUPVX","pdf",109316,"English","# Job Description – Sales Assistant\n## Reports To\n## Job Purpose\n## Key Responsibilities\n## Personal Development (all staff)\n## Health and Safety (all staff)\n## People Management (line management responsibilities)\n## Governance (policy and procedure responsibilities)\n## General (all staff)\n## References","[{\"question\":\"What does the Sales Assistant role focus on to support the shop?\",\"answer\":\"The role assists the Shop Manager in generating income by selling furniture and donated goods and supporting Gift Aid promotions.\"},{\"question\":\"What are the main responsibilities related to customers and sales?\",\"answer\":\"Responsibilities include helping meet sales targets, signing up donors for Gift Aid, serving customers using the Cybertill system, answering the telephone, and being proactive in generating sales through good customer service.\"},{\"question\":\"What health, safety, and governance responsibilities apply to staff?\",\"answer\":\"Staff must work in line with the Health and Safety Policy, ensure confidentiality of records and privileged information, and support policy and procedure implementation and compliance through appropriate monitoring systems.\"}]","Job Description - Sales Assistant - December 2016 | PDF"]