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The manual also outlines insurance and regulatory compliance expectations, references related operational and policy manuals, and presents a structured table of contents for general operations and 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EMT-P, CMTE CEO/Program Director  \nCaptain Alan Montoya Perales Director of Operations/Chief Pilot  \nDr. Javier Marquez Gutierrez de Velasco Medical Director  \nReyeh Aguilar  \nExec. Assistant to CEO/Office Manager  \nDr. Victor Hugo Cervantes Lopez Senior Medical Advisor  \nSergio Arturo Vega Jr. Chief Flight Coordinator  \nProtocols were reviewed and approved:  \nBy:     Date:  March 7 , 2024   \nCarlos EMT-P, CMTE  \nPresident/CEO and Program Director  \nBy:     Date:  March 7, 2024   \nDr. Javier Marquez Gutierrez de Velasco  \nMedical Director  \nBy: _   Date:  March 7 , 2024   \nCaptain Alan Montoya Perales  \nDirector of Operations/Chief Pilot  \nBy:     Date:  MARCH 7 , 2024  Dr. Victor Hugo Cervantes Lopez  \nSenior Medical Advisor  \nBy:     Date:  March 7 , 2024   \nSergio Arturo Vega Jr  \nChief Flight Coordinator  \nBy: _   Date:  03/07/2024   \nReyeh Aguilar  \nExecutive Assistant to CEO/Office Manager  \nJet Rescue Operational Policy Manual  \nJet Rescue has been in operation as a Medical Transport Service since January 2007. This service model consists of a stand-alone flight program Med Jets S.A. de C.V. DBA as Jet Rescue Air Ambulance provides Aviation Medical and Administrative personnel as well as Medical Direction and Medical Control services. The aircraft are owned and maintained by Jet Rescue, the pilots and mechanics are employees of Jet Rescue. The AOC Certificate is held by Med Jets S.A. de C.V. andwill be produced upon request. Operational Control is maintained by Med Jets S.A. de C.V. Ground operations are provided by Jet Rescue . Mechanical services are provided by outside independent services.  \nJet Rescue maintains appropriate insurance certificates for its services, property, and employees. Jet Rescue works collaboratively with outside agencies and entities with whom there are legal requirements and regulations that must be complied with for the purpose of providing Air and Ground medical transport. As such there are a number of Operational and Policy manuals for which personal of Jet Rescue are required to be familiar with and responsible.  \nThese manuals may include but are not limited to:  \n Jet Rescue Operations and Administrative Policies and Procedures Manual [this document]  \n Med Jets S.A. de C.V. Manual General de Operations (MGO)  \n Med Jets Safety Manual  \n EURAMI Accreditation Standards  \n FAA / FAR AFAC Regulations  \n Jet Rescue Medical Protocols; Medical Standards Guidelines and Medical Procedures: Adult and Pediatric / Neonatal Teams.  \n Jet Rescue SMO for non-Doctor flights  \nCarlosSalinas President/CEO and Program Director  \nDr. Jav~~i~~er~~ M~~arquez Gutierrez de Velasco, Medical Director  \n___  ________________________________________  \nCapta~~in Alan Monto~~ya Perales, Director of Operations/Chief Pilot  \nTable of Contents  \nVOL 1 General Operations  \nGen 001 Introduction  \nGen 002 Mission Statement Gen 003 Statement of Purpose Gen 004 Scope of Care and Service Gen 005 Philosophy  \nGen 006 Beliefs and Core Values Gen 007 Our History  \nGen 008 Organizational Chart  \nGen 009 Terminology  \nGen 010 Common Abbreviations  \nGen 011 Fleet Profile  \nGen 012 Administrative Coverage  \nGen 013 Master Staffing  \nGen 014 Importance of Human Resources for Success Gen 015 Screening Employment Applications  \nGen 016 Hiring Guidelines Gen 017 Job Descriptions  \nGen 018 Employee Initial Orientation Gen 019 Dress Code  \nGen 020 Fitness Standards for Duty Gen 021 No Smoking  \nGen 022 Alcohol and Drugs Use and Abuse Gen 023 Professional Conduct and code of ethics Gen 024 Scheduling  \nGen 025 Continuing Education  \nGen 026 General Responsibilities of Medical Crew Gen 027 Disseminating Information  \nGen 028 Aircraft, Ambulance , and Equipment Checks at Change of Shift. Gen 029 Daily Assignments  \nGen 030 Medical Crew Duties During Mainte","cbCaigd19wWJOFwZ","https://ap.wps.com/l/cbCaigd19wWJOFwZ","pdf",2016033,277,"English","# VOL 1 General Operations\n## Gen 001 Introduction\n## Gen 002 Mission Statement\n## Gen 003 Statement of Purpose\n## Gen 004 Scope of Care and Service\n## Gen 005 Philosophy\n## Gen 006 Beliefs and Core Values\n## Gen 007 Our History\n## Gen 008 Organizational Chart\n## Gen 009 Terminology\n## Gen 010 Common Abbreviations\n## Gen 011 Fleet Profile\n## Gen 012 Administrative Coverage\n## Gen 013 Master Staffing\n## Gen 014 Importance of Human Resources for Success\n## Gen 015 Screening Employment Applications\n## Gen 016 Hiring Guidelines\n## Gen 017 Job Descriptions\n## Gen 018 Employee Initial Orientation\n## Gen 019 Dress Code\n## Gen 020 Fitness Standards for Duty\n## Gen 021 No Smoking\n## Gen 022 Alcohol and Drugs Use and Abuse\n## Gen 023 Professional Conduct and code of ethics\n## Gen 024 Scheduling\n## Gen 025 Continuing Education\n## Gen 026 General Responsibilities of Medical Crew\n## Gen 027 Disseminating Information\n## Gen 028 Aircraft, Ambulance, and Equipment Checks at Change of Shift\n## Gen 029 Daily Assignments\n## Gen 030 Medical Crew Duties During Maintenance\n## Gen 031 Medications on Board\n## Gen 032 Medications Storage and Administration\n## Gen 033 Controlled Substance Distribution\n## Gen 034 Administration of narcotics\n## Gen 035 Oxygen Administration and Storage\n## Gen 036 Deep Cycling of Batteries\n## Gen 037 Aircraft Switch-out Procedure\n## Gen 038 Personal Protective Equipment\n## Gen 039 Cleaning of Equipment used in transport\n## Gen 040 Disposable of Needles and\n## Gen 041 Microshock / Macroshock\n## Gen 042 Special Events\n## Gen 043 Hazardous Materials and Waste Management\n## Gen 044 Hazardous Materials Emergency Procedures\n## Gen 045 Dispositions of Patient Belongings\n## Gen 046 Documentation Requirements\n## Gen 047 Transports of Prisoners and of Psychiatric Patients\n## Gen 048 Two patient transports\n## Gen 049 EMTALA Regulations\n## Gen 050 Use of blood on transport\n## Gen 051 Travel Companion\n## Gen 052 Utilization review\n## Gen 053 Medical Control Guidelines\n## Gen 054 Mission Limitations\n## Gen 055 Performance Improvement\n## Gen 056 Ride Along Policy\n## Gen 057 Mechanical Failure with Patient on Board\n## Gen 058 Mechanical Failure without Patient on Board\n## Gen 059 Overnight\n## Gen 060 Satellite Phone Usage\n## Gen 061 HIPAA and Confidentiality\n## Gen 062 Latex Allergies\n## Gen 063 Transport of Patients with Known Infectious Diseases\n## Gen 064 Loading and Unloading of Patients\n## Gen 065 Preflight preparation and in-flight duties\n## Gen 066 Quality Improvement\n## Gen 067 Fetal Monitoring\n## Gen 068 Pregnancy while working for Jet Rescue\n## Gen 069 Ambient Temperature Monitoring\n## Gen 070 Responsibility to request relief of Duty\n## Gen 071 Marketing on flights\n## Gen 072 Ground Ambulance Driving\n## Gen 073 Dealing with Media\n## Gen 074 Medical Crew Rest\n## Gen 075 In-flight Resuscitation\n## Gen 076 Duty Time Requirements on Long International Flights\n## Gen 077 Duty status during acute illnesses\n## Gen 078 Duty status while taking any chronic medication\n## Gen 079 Duty status after diving\n## Gen 080 Manual handling (lifting and loading)\n## Gen 081 Company Credit Card\n# VOL 2 Communications\n## Comm 001","[{\"question\":\"What does the manual define for Jet Rescue’s operational model?\",\"answer\":\"It explains the stand-alone flight program structure, the roles of aviation medical/administrative personnel, and how operational control and ground operations are organized.\"},{\"question\":\"Which approval and review process is referenced in the manual?\",\"answer\":\"Protocols were reviewed and approved, with signatories and dated entries indicating responsibility for operational policy acceptance.\"},{\"question\":\"What topics are covered in Volume 1 General Operations?\",\"answer\":\"Volume 1 includes introductory governance and mission purpose, crew responsibilities, equipment and documentation requirements, patient transport procedures, medical control and performance improvement, and multiple compliance areas such as HIPAA, infectious disease transport, and duty-time expectations.\"}]","Jet Rescue Operational Policy Manual - Version 10.3 - Operator Policies and Procedures | PDF",1789350053,97]