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Core responsibilities cover tech support across staff and students, coordination with the tech team, IT ticket and cart reservation management, system updates, driver and approved software installs, connectivity and login assistance, student device configuration, and documentation. Qualifications specify born-again Christian requirements, communication, analytical problem solving, certifications, relevant education, and required background clearances and compliance.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/template/","Template",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/template/resumes/","Resumes",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/template/it-technician-job-description-responsibilities-support-domains-qualifications/259038/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/it-technician-job-description-responsibilities-support-domains-qualifications/259038.png","ImageObject",442,249,{"name":42,"@type":43},"Angel","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-10-21","2026-09-13",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",5,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"Who does the IT Technician report to, and what is the general purpose of the role?","Question",{"text":63,"@type":64},"The IT Technician reports to the IT Director. The role provides specialized technical support for faculty, staff, and students across operating, troubleshooting, maintenance, repair, and installation of information systems hardware and software.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"What personal and spiritual responsibilities are required?",{"text":68,"@type":64},"The role requires being a born-again Christian and serving as a credible Christian role model. The job emphasizes Christian virtues, cultivating prayer/faith/encouragement habits, maintaining good attendance, and using appropriate office and phone etiquette.",{"name":70,"@type":61,"acceptedAnswer":71},"What tech support responsibilities does the IT Technician perform for staff and students?",{"text":72,"@type":64},"For staff, responsibilities include troubleshooting internet/software issues, updating team members with tech tips, installing approved drivers and software, resolving system and printer errors, configuring workstations (e.g., Outlook, Microsoft Office Suite, OneDrive, PowerSchool SIS), and coordinating system changes. For students, it includes assisting connectivity and login issues, organizing student tech days, configuring student iPads with curriculum, and setting up student accounts and digital curriculum access, including overseeing technology days during orientation.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},259038,1790451094,{"code":4,"msg":82,"data":83},"success",[84,89,93,98,103,108,113,118,122],{"id":85,"doc_module":22,"doc_module_name":25,"category_name":86,"show_sort_weight":87,"slug":88},11,"Presentations",90,"presentations",{"id":90,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":91,"slug":92},12,80,"resumes",{"id":94,"doc_module":22,"doc_module_name":25,"category_name":95,"show_sort_weight":96,"slug":97},14,"Invoices",70,"invoices",{"id":99,"doc_module":22,"doc_module_name":25,"category_name":100,"show_sort_weight":101,"slug":102},15,"Posters",60,"posters",{"id":104,"doc_module":22,"doc_module_name":25,"category_name":105,"show_sort_weight":106,"slug":107},16,"Social Media",50,"social-media",{"id":109,"doc_module":22,"doc_module_name":25,"category_name":110,"show_sort_weight":111,"slug":112},17,"Forms",40,"forms",{"id":114,"doc_module":22,"doc_module_name":25,"category_name":115,"show_sort_weight":116,"slug":117},18,"Letters",30,"letters",{"id":119,"doc_module":22,"doc_module_name":25,"category_name":120,"show_sort_weight":55,"slug":121},21,"Paper Templates","papers-templates",{"id":123,"doc_module":22,"doc_module_name":25,"category_name":124,"show_sort_weight":4,"slug":125},158,"General","general-158",{"code":4,"msg":82,"data":127},{"doc_id":79,"user_id":128,"nickname":42,"user_avatar":129,"doc_module":22,"category_id":90,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":33,"language":135,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":12,"update_tm":139,"read_time":26},687207412472,"https://ap-avatar.wpscdn.com/davatar_155a257f0dc6eb9ab79c44ca47cae57d","IT Technician  \nJob Description  \nGeneral Description: Performs specialized technical work supporting and assisting faculty, staff, students in operating, troubleshooting, maintenance, repair, and installation of information systems hardware, software, and applications. UCA recognizes teaching and the care of children as integral part of the 5-fold ministry given to the church in Ephesians 4:11-13. As such, UCA teachers and child care workers serve as ministers to help advance the mission and vision of United Christian Academy.  \nReports to: IT Director  \nQualifications:  \n• Must be a born-again Christian.  \n• Must be a credible Christian role model whose godly lifestyle and character demonstrate obedience to God and the Holy Bible.  \n• Must be able to support and comply with the school’s Statement of Faith and Statement of Conduct.  \n• Must be a member of an evangelical, Bible-believing church.  \n• Cultivates employee morale by implementing relational interactions and maintaining approachability with all faculty and staff.  \n• Must have sufficient health and physical endurance to be able to complete the assigned responsibilities.  \n• Outstanding knowledge of software maintenance and performance modification  \n• Excellent problem solving and analytical skills  \n• Strong attention to detail and works well under pressure.  \n• Must have good verbal and written communication skills, with proper command of the English language.  \n• Able to work well independently, manage time well, and handle multiple tasks.  \n• Must have strong organizational skills  \n• Demonstrates knowledge of mainstream mobile device platforms (Android, Windows, and iOS) .  \n• Possess a strong knowledge of database and spreadsheets  \n• TB clearance within the last four years.  \n• Criminal Justice Fingerprint clearance.  \n• Immigration Reform and Control Act of 1986: An Eligibility Verification Form (I-9) will be required along with the supporting documents listed on the I-9 form.  \nEducation and Training: Associates Degree with major coursework in Computer Science or related technology field. Minimum of three years experience in a progressively responsible related field and possession of an A-Plus certification and/or Network Plus certification preferred.  \nDomain 1: Personal & Spiritual Responsibilities  \n1.1 Displays a personal decorum that models professionalism, modesty, and good taste  \n1.2 Models Christian virtues in attitude, speech, and action  \n• Exhibits the fruit of the Spirit (Gal. 5:22,23)  \n• Models and cultivates habits of prayer, faith, and encouragement  \n• Commits and contributes to a local church  \n1.3 Maintains good attendance and physical endurance to fulfill job duties  \n1.4 Uses professional office and phone etiquette appropriate for Christian school office  \n• Shows positive, cheerful attitude with parents, students and staff  \n• Shows integrity in dealing with confidential information  \n• Provides assistance to faculty, staff, and students  \nDomain 2: Tech Support  \n2.1 Faculty and Staff  \n• Primarily positioned to support the Elementary teachers and staff/Secondary is to support Junior High and High School teachers and staff.  \n• Troubleshoot technical and connectivity issues with internet and software programs  \n• Update team members with tech tips and brief troubleshooting tips  \n• Install drivers and approved software for employees  \n• Ensure system and printer errors are resolved  \n• Maintain system functionality by testing computer components  \n• Preparing reference material for users by drafting operation instructions  \n• Coordinates and communicates system changes to faculty and staff as needed  \n• Configures user preferences on individual workstations which included user profiles and applications such as Outlook, the Microsoft Office Suite, OneDrive, PowerSchool SIS, and other required application, printers, and peripheral configurations  \n2.2 Students  \n• Assist students with connectivity and login issues  \n• Organize and exec","cbCaipsLiakUfCwd","https://ap.wps.com/l/cbCaipsLiakUfCwd","pdf",148665,"English","# General Description\n# Reports To\n# Qualifications\n# Education and Training\n# Domain 1: Personal & Spiritual Responsibilities\n## Christian conduct and responsibilities\n# Domain 2: Tech Support\n## Faculty and Staff\n## Students\n## Tech Team\n## Miscellaneous","[{\"question\":\"Who does the IT Technician report to, and what is the general purpose of the role?\",\"answer\":\"The IT Technician reports to the IT Director. The role provides specialized technical support for faculty, staff, and students across operating, troubleshooting, maintenance, repair, and installation of information systems hardware and software.\"},{\"question\":\"What personal and spiritual responsibilities are required?\",\"answer\":\"The role requires being a born-again Christian and serving as a credible Christian role model. The job emphasizes Christian virtues, cultivating prayer/faith/encouragement habits, maintaining good attendance, and using appropriate office and phone etiquette.\"},{\"question\":\"What tech support responsibilities does the IT Technician perform for staff and students?\",\"answer\":\"For staff, responsibilities include troubleshooting internet/software issues, updating team members with tech tips, installing approved drivers and software, resolving system and printer errors, configuring workstations (e.g., Outlook, Microsoft Office Suite, OneDrive, PowerSchool SIS), and coordinating system changes. For students, it includes assisting connectivity and login issues, organizing student tech days, configuring student iPads with curriculum, and setting up student accounts and digital curriculum access, including overseeing technology days during orientation.\"}]","IT Technician - Job Description - Responsibilities, Support Domains, Qualifications | PDF",1789328874]