[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-259443-105":53,"doc-detail-259443-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","it-support-specialist-job-description-game-creek-video","IT Support Specialist Job Description - Game Creek Video","","IT Support Specialist role supporting day-to-day operations of Game Creek Video by serving as the primary IT point of contact for end users, reducing downtime and protecting productivity. Responsibilities include configuring and validating server/workstation backups, managing OS and application updates via ConnectWise Automate, logging ticketed support actions, deploying and troubleshooting hardware and connectivity, and identifying malware signs. The position also administers user accounts, monitors network infrastructure with SNMP tools, and contributes to future IT projects while maintaining confidentiality, integrity, and availability.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":16,"@type":70,"position":76},"https://docshare.wps.com/template/resumes/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/it-support-specialist-job-description-game-creek-video/259443/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/it-support-specialist-job-description-game-creek-video/259443.png","ImageObject",442,249,{"name":88,"@type":89},"Aladdin","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-22","2026-09-13",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",7,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What are the core responsibilities of the IT Support Specialist at Game Creek Video?","Question",{"text":109,"@type":110},"The role supports day-to-day operations by providing primary IT support to end users, including backup management, software update deployment, ticket logging, hardware configuration, and troubleshooting network and computing issues.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"What tools and technologies does the position mention?",{"text":114,"@type":110},"It references ConnectWise Automate for approving and deploying Windows updates and SNMP tools for administering and monitoring network infrastructure, along with technologies like Active Directory and Group Policy.",{"name":116,"@type":107,"acceptedAnswer":117},"What qualifications are required for this job?",{"text":118,"@type":110},"The role requires 3+ years of related IT support experience plus either an Associate Degree in an IT-related field or CompTIA A+, along with at least one advanced certification such as Network+, Security+, or Server+ and relevant experience.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},259443,1790462129,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":15,"category_name":16,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":73,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":9},2336478503145,"https://ap-avatar.wpscdn.com/davatar_276721f389ce27ea32af1340a28f341c","GAME CREEK VIDEO JOB DESCRIPTION  \n\n| TITLE: | IT Support Specialist |\n| --- | --- |\n| DEPARTMENT: | Information Technology |\n| JOB LOCATION: | Hudson, NH |\n| INCUMBENT’S NAME: | Addition |\n| REPORTS TO: | Information Technology Director |\n\nPOSITION OVERVIEW:  \nThe IT Support Specialist provides support of day-to-day operations of Game Creek Video. The IT Support Specialist is the primary point of contact for the IT Department by supporting end users to minimize lost productivity due to IT related issues. This position also participates in new technology initiatives to strengthen the existing infrastructure and provide new services. Game Creek Video is a fast moving, forward-thinking operation and the IT Support Specialist will play a vital role in future growth of the company.  \nJOB RESPONSIBILITIES:  \n● Configure, execute, and test validity of backups of servers and workstations. Assist end users with backup and restore tasks.  \n● Manage OS and application software updates on servers and workstations. Use ConnectWise Automate software package to approve and deploy updates to Windows systems.  \n● Log support requests and actions in ticketing system.  \n● Configure, test, and deploy new hardware (workstations, printers, network, etc. ) .  \n● Suggest workflow improvements based on experience and new technologies.  \n● Administer and monitor network infrastructure using SNMP tools, and create actions based on network events.  \n● Administer user accounts in multiple systems.  \n● Troubleshoot computing and network hardware, software, and connectivity issues.  \n● Identify signs of malware and assist/educate end users on detection and removal.  \n● Participate in design and implementation of future IT projects and initiatives.  \n● Ensure the confidentiality, integrity, and availability of Game Creek Video's information assets in all actions.  \n● Other related duties and tasks as assigned.  \nJOB REQUIREMENTS:  \n● Provide exemplary customer service to staff and clients.  \n● Provide hands-on and remote assistance to end users.  \n● Respond to IT system emergencies as needed.  \n● Communicate effectively with excellent speaking, writing, and presentation skills.  \n● Create documentation for developed processes and configurations.  \n● Work occasional weekends or evenings to perform duties when systems are available, or when maintenance will not impact operations.  \n● Occasionally travel to learn about our core business, support staff and clients onsite of remote broadcast productions, or attend training opportunities.  \n● Must be an agile, strategic thinker and have strong organizational skills.  \n● Must have a high level of self-motivation and technical aptitude.  \nMINIMUM QUALIFICATIONS:  \n● Knowledge and experience with various technologies including, but not limited to:  \no Microsoft Server 2008 R2, 2012 R2, 2016, HyperV  \no Microsoft Windows 7, 8, 10 and Mobile Operating Systems  \no Windows Administration: Active Directory, Group Policy, etc.  \no Apple osX & iOS  \no Android OS  \no Network Hardware and Management (DNS, DHCP, SNMP, etc. )  \n● 3+ years of previous related IT support experience.  \n● Associate Degree in Information Technology, Information Systems, Computing Science, or related field; or CompTIA A+ certification and at least one advanced certification (Network+, Security+, Server+) with relevant experience.  \nPREFERRED QUALIFICATIONS:  \n● Knowledge and experience with various technologies including, but not limited to:  \no Linux (CentOS, Ubuntu)  \no Amazon Web Services  \no Mobile device management (Soti MobiControl, Cisco Meraki)  \no Google Apps for Business  \no PHP, Python, BASH Scripting  \no ConnectWise Automate (formerly LabTech) hardware management solution  \n● Bachelor's Degree in Information Technology, Information Systems, Computing Science, or related field.  \n● Industry certifications such as CompTIA, Cisco, etc.  \nPHYSICAL JOB REQUIREMENTS:  \n● This position is very active and requires standing, walking, bending, kne","cbCain9Vts2yffft","https://ap.wps.com/l/cbCain9Vts2yffft","pdf",66946,"English","# IT Support Specialist Job Overview\n## Position Overview\n## Job Responsibilities\n## Job Requirements\n## Minimum Qualifications\n## Preferred Qualifications\n## Physical Job Requirements","[{\"question\":\"What are the core responsibilities of the IT Support Specialist at Game Creek Video?\",\"answer\":\"The role supports day-to-day operations by providing primary IT support to end users, including backup management, software update deployment, ticket logging, hardware configuration, and troubleshooting network and computing issues.\"},{\"question\":\"What tools and technologies does the position mention?\",\"answer\":\"It references ConnectWise Automate for approving and deploying Windows updates and SNMP tools for administering and monitoring network infrastructure, along with technologies like Active Directory and Group Policy.\"},{\"question\":\"What qualifications are required for this job?\",\"answer\":\"The role requires 3+ years of related IT support experience plus either an Associate Degree in an IT-related field or CompTIA A+, along with at least one advanced certification such as Network+, Security+, or Server+ and relevant experience.\"}]","IT Support Specialist Job Description - Game Creek Video | PDF",1789332977]