[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-260687-105":3,"detail-sidebar-cat-1-en-105":80,"doc-detail-260687-en":126},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":73,"head_meta":75,"extra_data":77,"updated_unix":79},105,"en","it-intern-job-description","IT Intern Job Description","","Right Click Solutions is seeking an enthusiastic and hard-working IT intern eager to learn about small business operations and gain real-world IT industry experience. This internship offers the opportunity to acquire essential IT skills and knowledge of various IT strategies for troubleshooting and resolving client issues, ultimately preparing the intern for any fast-paced work environment. The position requires candidates available for the Fall and/or Spring Semester. 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Required qualifications include a strong desire to learn, a professional drive, a solid understanding of IT environments and problem-solving techniques, excellent communication skills, strong PC hardware/software knowledge, working knowledge of TCP/IP and networking, customer service skills, familiarity with Windows (7 & 10) and Mac OS, and current enrollment in a CIS/CS/IT Bachelor's or Master's degree 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experience, including skills in troubleshooting, IT strategies, and day-to-day operations of a small business, preparing the intern for various IT roles and fast-paced work 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to the IT industry.  \nThis internship will help you acquire IT skills and provide you with knowledge of various IT strategies for troubleshooting and resolving client issues. Ultimately, you will gain broad experience in IT and should be prepared to enter any fast-paced work environment. We are looking for a candidate who will be able to work Fall and/or Spring Semester.  \nResponsibilities  \n• Help manage client computer calls via help desk ticketing system  \n• Assist with customer calls for troubleshooting and resolving issues  \n• Virus removal, spam and phishing detection and mitigation  \n• Remote connection setup, settings and problem resolution  \n• Computer installations, imaging and prep  \n• Resolve computer issues at client locations  \nRequirements  \n• Strong desire to learn along with professional drive  \n• Solid understanding of IT environment and IT problem-solving techniques  \n• Excellent verbal and written communication skills  \n• Strong PC hardware/PC Software knowledge  \n• Working knowledge of TCP/IP and networking  \n• Customers service skills  \n• Operating systems (Windows, 7 & 10, Mac OS)  \n• Current enrollment in a CIS/CS/IT BS or Masters degree","cbCaisPAyrl9zUnX","https://ap.wps.com/l/cbCaisPAyrl9zUnX","pdf",147092,"English","# IT Intern job description\n## Responsibilities\n## Requirements","[{\"question\":\"What are the main responsibilities of an IT Intern at Right Click Solutions?\",\"answer\":\"The IT Intern will manage client computer calls via a help desk ticketing system, assist with troubleshooting and resolving client issues, perform virus removal and threat mitigation, set up and manage remote connections, and handle computer installations and preparation.\"},{\"question\":\"What qualifications are required for this IT Intern position?\",\"answer\":\"Candidates must have a strong desire to learn, a professional drive, solid IT knowledge, excellent communication skills, PC hardware/software proficiency, networking knowledge (TCP/IP), customer service skills, familiarity with Windows and Mac OS, and be currently enrolled in a relevant degree program.\"},{\"question\":\"What kind of experience will an IT Intern gain from this role?\",\"answer\":\"The internship will provide broad IT experience, including skills in troubleshooting, IT strategies, and day-to-day operations of a small business, preparing the intern for various IT roles and fast-paced work environments.\"}]","IT Intern Job Description | PDF"]