[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-195428-105":53,"doc-detail-195428-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","ipp-routing-shipping-labeling-guide","IPP Routing Shipping Labeling Guide","","Instruction guide for indirect parts planning (IPP) shipment routing and shipping label requirements. Covers routing methods for different shipment types (FTL/LTL, store returns to SOS, truckload to SOS/consolidators/TPL, and parcel/UPS-FedEx), including when pickup or delivery appointments are required and what emails or reference details must be sent. Specifies ship-to address, receiving hours, equipment loading constraints, and detailed packing list rules, PO/barcode placement, partial shipment labeling, and packing list content/placement standards.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":36,"@type":70,"position":76},"https://docshare.wps.com/template/forms/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/ipp-routing-shipping-labeling-guide/195428/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/ipp-routing-shipping-labeling-guide/195428.png","ImageObject",442,249,{"name":88,"@type":89},"Margaret","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-10","2026-09-03",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",7,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"Which shipments require a pickup request in Navisphere?","Question",{"text":109,"@type":110},"FTL or LTL direct to a Best Buy store or other Best Buy location requires submitting the pickup request in Navisphere. If new to Navisphere, request access before the first shipment.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"What must be included with shipments delivered to SOS during receiving hours?",{"text":114,"@type":110},"Shipments must arrive within receiving hours and include the required packing list and labels. For LTL or express delivery to SOS during receiving hours, an appointment is generally not required.",{"name":116,"@type":107,"acceptedAnswer":117},"What are the packing list requirements for shipments to Best Buy stores and to SOS/Consolidator/TPL?",{"text":118,"@type":110},"A packing list is required for all such shipments and must match the shipment in both content and quantity. Handwritten packing lists are not accepted, and one purchase order per packing list must be clearly listed with a barcode next to it where possible.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},195428,1788448403,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":35,"category_name":36,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":136,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":20,"language":137,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":138,"faqs":139,"seo_title":140,"seo_description":61,"update_tm":126,"read_time":47},137451207643,"https://ap-avatar.wpscdn.com/davatar_3d24733baf745e90a7e4bdd5f77d97b2","| Managed by | Indirect Parts Planning (IPP) Team, Best Buy Corp |\n| --- | --- |\n| Guide questions | [BBY-DL-SE-INDIRECT-PARTS-PLANNING@bestbuy.com](BBY-DL-SE-INDIRECT-PARTS-PLANNING@bestbuy.com) |\n| Transportation questions | [NSOTransportation@bestbuy.com](NSOTransportation@bestbuy.com) |\n| Corporate address | Best Buy Corp, 7601 Penn Avenue South, Richfield, MN 55423 |\n| Revision | Rev 29 – July 2026 (see Revision History, Section 13) |\n\n\n| Shipment type | Route through | Schedule with | Required action | See |\n| --- | --- | --- | --- | --- |\n| FTLor LTL direct toa Best Buy store or other Best Buy location | C. H. Robinson Navisphere | C. H. Robinson /\u003Cbr>carrier via Navisphere | Submit the pickup request in Navisphere. If you are new to\u003Cbr>Navisphere, request access before the first shipment. | 2, 9 |\n| FTLor LTL to the Store Opening Solutions (SOS) warehouse | Koch Logistics | Koch Logistics for pickup; SOS for the delivery appointment when required | Email the pickup request and shipment [details to](details to bestbuy@kochlogistics.com)[ ](details to bestbuy@kochlogistics.com)[bestbuy@kochlogistics.com](details to bestbuy@kochlogistics.com). Koch provides the BOL and coordinates pickup. | 3 |\n| Store returns (including ESL returns) to SOS | Koch Logistics | Koch Logistics | Email the pickup request to [bestbuy@kochlogistics.com](bestbuy@kochlogistics.com) with store number and reference numbers. Label the shipment with the store number. | 3.2 |\n| Truckload delivery to SOS / Consolidator / TPL | Routing owner based on shipment origin | SOS Inbound Scheduling | Email the appointment request to\u003Cbr>[sosbestbuy@storeopeningsolutions.com](sosbestbuy@storeopeningsolutions.com)[ ](sosbestbuy@storeopeningsolutions.com)[once the carrier has a firm ETA. One](once the carrier has a firm ETA. One)[ ](once the carrier has a firm ETA. One)[trailer = one appointment.](trailer = one appointment.) | 4 |\n| LTL or express delivery to SOS during receiving hours | Routing owner based on shipment origin | Appointment generally not required | Ensure the shipment arrives within receiving hours and includes the required packing list and labels. | 4 |\n| UPS or FedEx delivery to SOS | Carrier parcel process | No appointment required | Include the PO / reference information on the carrier label in reference field 1 or 2. | 4 , 5 |\n| Parcel shipment | FedEx only | Best Buy pre-approval required before shipping | Use the Best Buy third-party billing account only after approval; email the daily shipment list the day the freight leaves. | 5 |\n\n\n| Item | Details |\n| --- | --- |\n| Ship-to address | Store Opening Solutions\u003Cbr>5509 Centrepointe Drive, LaVergne, TN 37086 |\n| Driving directions | From I-24, turn left (south) onto Waldron Road. Turn right at the Centerpointe Drive traffic light (first right off the interstate) . Follow the road to the back of the industrial park; once you see the Store Opening Solutions signs, turn left. |\n| Receiving hours | Receiving hours are Monday through Friday, 6:30 a.m.–2:00 p.m. Central Time. The facility is staffed only during these hours. |\n| Equipment | The facility offloads with forklifts and pallet jacks and is equipped with a drive-up ramp. Consider these constraints when loading. |\n\n\n| Need | Contact | Phone |\n| --- | --- | --- |\n| Delivery appointments (preferred) | [sosbestbuy@storeopeningsolutions.com](sosbestbuy@storeopeningsolutions.com) | 931-414-8429 / 615-278-6365 |\n| Inbound Scheduling Department | [sosbestbuy@storeopeningsolutions.com](sosbestbuy@storeopeningsolutions.com) | 931-414-8429 / 615-278-6365 |\n| Warehouse Manager—Magen Medley | [mmedley@storeopeningsolutions.com](mmedley@storeopeningsolutions.com) | 931-414-8429 |\n| Warehouse Supervisor—Arianna Walker | [awalker@storeopeningsolutions.com](awalker@storeopeningsolutions.com) | 615-278-6365 |\n| Customer Service Support—Taliyah Gibson | [tgibson@storeopeningsolutions.com](tgibson@storeopeningsolutions.com) | 615-295-1223 |\n| Best Buy Transport","cbCaivwD8Qa4ksyA","https://ap.wps.com/l/cbCaivwD8Qa4ksyA","pdf",694122,9,"English","# Shipment routing and scheduling\n## Routing by shipment type\n## Ship-to address and receiving hours\n## Equipment and receiving constraints\n# Contact and appointment process\n## SOS appointment and scheduling contacts\n## UPS/FedEx delivery rules\n# Packing list and documentation requirements\n## Packing list content and matching rules\n## Purchase order and barcode placement\n## Partial shipments and placement instructions","[{\"question\":\"Which shipments require a pickup request in Navisphere?\",\"answer\":\"FTL or LTL direct to a Best Buy store or other Best Buy location requires submitting the pickup request in Navisphere. If new to Navisphere, request access before the first shipment.\"},{\"question\":\"What must be included with shipments delivered to SOS during receiving hours?\",\"answer\":\"Shipments must arrive within receiving hours and include the required packing list and labels. For LTL or express delivery to SOS during receiving hours, an appointment is generally not required.\"},{\"question\":\"What are the packing list requirements for shipments to Best Buy stores and to SOS/Consolidator/TPL?\",\"answer\":\"A packing list is required for all such shipments and must match the shipment in both content and quantity. Handwritten packing lists are not accepted, and one purchase order per packing list must be clearly listed with a barcode next to it where possible.\"}]","IPP Routing Shipping Labeling Guide | PDF"]