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This content is not final and may not match the published product .  \nC ha pt e r 1 IntroductIon to Project ManageMent  \nL e a r n i n g O b j e c t i v e s  \nafter reading this chapter, you will be able to:  \n• Articulate the growing need for better project management, especially for information technology (IT) projects  \n• Explain what a project is, provide examples of IT projects, list various attributes of projects, and describe constraints of project management  \n• Define project management and discuss key elements of the project management framework, including project stakeholders, the project management knowledge areas, common tools and techniques, and project success  \n• Discuss the relationship between project, program, and portfolio management and the contributions each makes to enterprise success  \n• Summarize the role of project managers by describing what they do, what skills they need, the talent triangle, and career opportunities for IT project managers  \n• Recall key aspects of the project management profession, including important components of its history, the role of professional organizations like the Project Management Institute (PMI), the importance of certification and ethics, and the advancement of project management software  \nNot For Sale  \n2  \nChapter 1  \nO p e n i n g ca s e  \nAnne Roberts, the director of the Project Management Office for Information Technology at a large retail chain, stood in front of 500 people in the large corporate auditorium to explain the company’s new strategies during a monthly all-hands meeting. She was also streaming live video to thousands of other employees at other locations, suppliers, and stockholders throughout the world. The company had come a long way in implementing new information systems to improve inventory control, sell products online, streamline the sales and distribution processes, and improve customer service. However, a recent security breach had alarmed investors and the stock price plummeted. People were anxious to hear about the company’s new strategies.  \nAnne began to address the audience,“Good morning. As you know, competition is fierce in our industry. We have made a lot of progress the last few years to become a more agile organization, especially in valuing people over process and responding to change over following a plan. We all have to work together to overcome recent problems.  \nOur two most important goals include providing the best computer security possible and improving online collaboration tools for our employees, suppliers, and customers. Our challenge is to work even smarter to deliver solutions that provide the most benefit for the company by leveraging the power of information technology. If we succeed, we’ll continue to be a world-class corporation.”  \n“And if we fail?” someone asked from the audience.  \n“Let’s just say that failure is not an option,” Anne replied.  \nintrOductiOn  \nMany people and organizations today have a new—or renewed—interest in project management. Until the 1980s, project management primarily focused on providing schedule and resource data to top management in the military, computer, and construction industries. Today’s project management involves much more, and people in every industry and every country manage projects. Project management is a distinct profession with degree programs, certifications, and excellent career opportunities.  \nNew technologies have become a significant factor in many businesses. Computer hardware, software, networks, and the use of interdisciplinary and global work teams have radically changed the work environment. The following statistics demonstrate the significance of project management in today’s society, especially for projects involving information technology (IT):  \n• Worldwide IT spending was $3.5 trillion in 2017, a 2.4 percent increase from 2016 spending. Communications services accounted for 40 percent of the spending.1  \n• The Project Managem","cbCailMoT3czgqeA","https://ap.wps.com/l/cbCailMoT3czgqeA","pdf",860414,46,"English","# Learning Objectives\n## What a Project Is and Project Constraints\n## Project Management Framework and Knowledge Areas\n## Project, Program, and Portfolio Management\n## Role of Project Managers","[{\"question\":\"Why is project management increasingly important, especially for IT projects?\",\"answer\":\"The chapter explains that modern work environments and new technologies have increased the complexity of projects, and organizations need modern techniques to succeed. It highlights how IT projects have grown in importance across industries and countries.\"},{\"question\":\"What does the chapter say you will learn about project management basics?\",\"answer\":\"It states that you will be able to define what a project is, give examples of IT projects, list key project attributes, and describe constraints that affect project management.\"},{\"question\":\"How does the chapter describe the project manager role and the skills needed?\",\"answer\":\"It emphasizes describing what project managers do and what skills they need, including the talent triangle and career opportunities for IT project managers. It also covers professional aspects such as history, certification, ethics, and project management software.\"}]","Introduction to Project Management - Chapter 1 - Learning Objectives | PDF",1789226670]