[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-253669-105":3,"detail-sidebar-cat-1-en-105":73,"doc-detail-253669-en":119},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":66,"head_meta":68,"extra_data":70,"updated_unix":72},105,"en","intranet-analytics-an-independent-comparison-of-leading-tools-july-2016","Intranet analytics - An independent comparison of leading tools - July 2016","","Intranet analytics for ClearBox Consulting presents an independent comparison of leading analytics tools for intranets and digital workplaces. It addresses how organizations should measure intranet performance beyond platform reporting, focusing on business-relevant questions such as engagement, effective content, and collaboration. The report frames value through eleven common analytics scenarios and discusses key objectives like monitoring and ROI, while highlighting limitations, vendor-neutral principles, and practical guidance for selecting and using analytics effectively.",{"@graph":14,"@context":65},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/template/","Template",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/template/presentations/","Presentations",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/template/intranet-analytics-an-independent-comparison-of-leading-tools-july-2016/253669/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/intranet-analytics-an-independent-comparison-of-leading-tools-july-2016/253669.png","ImageObject",442,249,{"name":42,"@type":43},"Liam","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-10-30","2026-09-13",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",9,{"@type":57,"mainEntity":58},"FAQPage",[59],{"name":60,"@type":61,"acceptedAnswer":62},"What are the key objectives of intranet analytics according to the report?","Question",{"text":63,"@type":64},"The report highlights monitoring and ROI, using evidence of user interactions to support improvements such as better search, more usable home pages, and cost savings through shared staff knowledge.","Answer","https://schema.org",{"og:url":32,"og:type":67,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":69,"canonical":32},"index,follow",{"doc_id":71,"site_id":7},253669,1791731374,{"code":4,"msg":74,"data":75},"success",[76,80,85,90,95,100,105,110,115],{"id":77,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":78,"slug":79},11,90,"presentations",{"id":81,"doc_module":22,"doc_module_name":25,"category_name":82,"show_sort_weight":83,"slug":84},12,"Resumes",80,"resumes",{"id":86,"doc_module":22,"doc_module_name":25,"category_name":87,"show_sort_weight":88,"slug":89},14,"Invoices",70,"invoices",{"id":91,"doc_module":22,"doc_module_name":25,"category_name":92,"show_sort_weight":93,"slug":94},15,"Posters",60,"posters",{"id":96,"doc_module":22,"doc_module_name":25,"category_name":97,"show_sort_weight":98,"slug":99},16,"Social Media",50,"social-media",{"id":101,"doc_module":22,"doc_module_name":25,"category_name":102,"show_sort_weight":103,"slug":104},17,"Forms",40,"forms",{"id":106,"doc_module":22,"doc_module_name":25,"category_name":107,"show_sort_weight":108,"slug":109},18,"Letters",30,"letters",{"id":111,"doc_module":22,"doc_module_name":25,"category_name":112,"show_sort_weight":113,"slug":114},21,"Paper Templates",5,"papers-templates",{"id":116,"doc_module":22,"doc_module_name":25,"category_name":117,"show_sort_weight":4,"slug":118},158,"General","general-158",{"code":4,"msg":74,"data":120},{"doc_id":71,"user_id":121,"nickname":42,"user_avatar":122,"doc_module":22,"category_id":77,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":123,"file_id":124,"file_url":125,"file_type":126,"file_size":127,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":128,"language":129,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":130,"faqs":131,"seo_title":132,"seo_description":12,"update_tm":133,"read_time":134},8796095461564,"https://ap-avatar.wpscdn.com/davatar_155a257f0dc6eb9ab79c44ca47cae57d","ClearBox CONSULTING  \nI N T R A N E T S | C O L L A B O R A T I O N | S H A R E P O I N T  \nIntranet anaLYtICS  \nAn independent comparison of leading tools  \n[clearbox.co.uk](clearbox.co.uk) July 2016  \nContents  v1.1   \nFOrewOrd bY Sam marShaLL 3  \nIntrOduCtIOn 4  \nuSIng thIS repOrt 7  \n• who we included 7  \n• digital workplace analytics maturity 7  \nSCenarIO anaLYSIS 9  \n• the Scenarios 9  \nprOduCt SummarY 12  \nanaLYtICS – the Future 13  \nthe IneVItabLe CaVeat and dISCLaImer 14  \n• Our vendor neutral policy 14  \naCknOwLedgementS 14  \nabOut the authOr 15  \nabOut CLearbOx COnSuLtIng 15  \n• who we are 15  \n• what we do 15  \n• who we work with 15  \nprOduCtS 17  \nharepOInt 17  \n• Scenario evaluation 18  \nCardIOLOg 25  \n• Scenario evaluation 26  \nngage 32  \n• Scenario evaluation 34  \npIwIk 39  \n• Scenario evaluation 40  \nwebtrendS 48  \n• Scenario evaluation 50  \nadObe marketIng CLOud anaLYtICS 58  \ngOOgLe anaLYtICS 59  \nInSIghtSand dISCOVerIeS 61  \nFurther readIng 63  \nYOu’Ve read the repOrt… nOw dO thIS! 64  \nIntranet analytics  \nrepOrt FOr CLear bOx COnSuLtIng  \nForeword by Sam Marshall  \nI’ll be blunt: few organisations measure their intranet well. Even fewer have insight into the performance of their whole digital workplace. In part this is due to a lack of access to decent analytics data. Too often intranet managers are asked to make do with the limited reports from products such as SharePoint, or hand-me-down analytics tools bought by the web team.  \nWe created this report is to help teams understand what options are available and make the case for better insights into their intranets. In particular, we wanted to move the focus away from reporting about platforms and onto reporting about how an intranet is being used from a business perspective: Who is engaged? What content is working well? Are people creating and collaborating rather than just consuming?  \nIf you look through the report, you’ll see that all the analytics packages we’ve covered are brimming with charts. Sometimes so many graphs, trends and indicators can feel overwhelming. While these screens might look impressive on the surface, are they actually useful? Rather than simply count the product features of the packages we’ve covered, we’ve built the report around eleven common analytics scenarios. We feel this gives a more realistic view on how actionable the insights will be.  \nBeyond the tools themselves, the real art to digital workplace analytics is knowing which questions to ask. This starts with having a clear strategy and a set of goals, rather than with the tool. ClearBox Consulting has a long track record in working with organisations to navigate this. We’re always happy to have ano-obligation chat about your needs, so if you need help, please do contact us.  \nSam Marshall  \nDirector, ClearBox Consulting June 2016  \nIntroduction  \nIntranets and digital workplaces are never finished. There are always actions which can be taken to improve them and support the needs of users.  \nAnalytics play a major part in providing insight into what those improvements should be by finding, interpreting and communicating patterns from data. Having some evidence of how users interact with your intranet can lead to better search results, or a more usable home page, or greater cost savings because staff knowledge in one location is shared with staff in another location.  \nWhat organisations want from analyticstools varies greatly in sophistication. The most advanced are monitoring strategic investments and iteratively improving their intranet service to employees. Other organisations use analytics more tactically, demonstrating usage levels and therefore the related value of different activities. Finally, some see analytics tools largely as a tool for monitoring activity, for example checking server response times. All these uses of analytics have value by providing a feedback mechanism via measurements which then drives a positive change.  \nThe key objectives of analytics","cbCaimpwwqQmp1NU","https://ap.wps.com/l/cbCaimpwwqQmp1NU","pdf",14305286,65,"English","# Contents\n## Foreword\n## Introduction\n## Using this report\n## Scenario analysis\n## Product summary\n## Analytics - the Future\n## The inevitable caveat and disclaimer\n## About the author and ClearBox Consulting\n## Products\n## Further reading\n## You’ve read the report… now do this!","[{\"question\":\"What are the key objectives of intranet analytics according to the report?\",\"answer\":\"The report highlights monitoring and ROI, using evidence of user interactions to support improvements such as better search, more usable home pages, and cost savings through shared staff knowledge.\"}]","Intranet analytics - An independent comparison of leading tools - July 2016 | PDF",1789268634,23]