[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-164050-105":3,"detail-sidebar-cat-1-en-105":80,"doc-detail-164050-en":126},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":73,"head_meta":75,"extra_data":77,"updated_unix":79},105,"en","inter-agency-child-protection-case-management-standard-operating-procedures-template","Inter-agency Child Protection Case Management Standard Operating Procedures - Template","","Template Standard Operating Procedures (SOPs) for inter-agency child protection case management in humanitarian settings, developed by the Global Case Management Task Force under the Alliance for Child Protection in Humanitarian Action. The SOPs promote and standardise an inter-agency approach across humanitarian and, where needed, development contexts. Guidance is included on how to structure each section, what standard text can be reused, and where context-specific information should be inserted, adapted, or 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Sterling","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/vnd.openxmlformats-officedocument.wordprocessingml.document","2026-09-19","2026-08-31",true,{"@type":52,"interactionType":53,"userInteractionCount":30},"InteractionCounter",{"@type":54},"ViewAction",{"@type":56,"mainEntity":57},"FAQPage",[58,64,68],{"name":59,"@type":60,"acceptedAnswer":61},"Who produced the template SOPs and for what purpose?","Question",{"text":62,"@type":63},"The Global Case Management Task Force under the Alliance for Child Protection in Humanitarian Action produced the template to support developing inter-agency SOPs for child protection case management in humanitarian settings.","Answer",{"name":65,"@type":60,"acceptedAnswer":66},"Who can use or adapt these SOPs?",{"text":67,"@type":63},"They can be used by government authorities in coordination with child protection actors, by country-level Child Protection Coordination Groups, and can also be adapted for contexts where single actors provide CPCM.",{"name":69,"@type":60,"acceptedAnswer":70},"How are the template sections and text designed for customization?",{"text":71,"@type":63},"The template includes italicised content guides to explain what to include, standard black text that can be copied directly, examples in boxes, and blue text intended for context-specific information to insert or adapt as needed.","https://schema.org",{"og:url":32,"og:type":74,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":76,"canonical":32},"index,follow",{"doc_id":78,"site_id":7},164050,1788149248,{"code":4,"msg":81,"data":82},"success",[83,87,92,97,102,107,112,117,122],{"id":84,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":85,"slug":86},11,90,"presentations",{"id":88,"doc_module":22,"doc_module_name":25,"category_name":89,"show_sort_weight":90,"slug":91},12,"Resumes",80,"resumes",{"id":93,"doc_module":22,"doc_module_name":25,"category_name":94,"show_sort_weight":95,"slug":96},14,"Invoices",70,"invoices",{"id":98,"doc_module":22,"doc_module_name":25,"category_name":99,"show_sort_weight":100,"slug":101},15,"Posters",60,"posters",{"id":103,"doc_module":22,"doc_module_name":25,"category_name":104,"show_sort_weight":105,"slug":106},16,"Social 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STANDARD OPERATING PROCEDURES\t\u0013 PAGEREF _Toc3717843 \\h \u00144\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc3717844\" \u0014INSTRUCTIONS FOR USE\t\u0013 PAGEREF _Toc3717844 \\h \u00144\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc3717845\" \u0014SECTION 1: BACKGROUND AND INTRODUCTION\t\u0013 PAGEREF _Toc3717845 \\h \u00145\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc3717846\" \u00141.1 Case Management\t\u0013 PAGEREF _Toc3717846 \\h \u00145\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc3717847\" \u00141.2 Objective and Scope of the SOPs\t\u0013 PAGEREF _Toc3717847 \\h \u00145\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc3717848\" \u00141.3 Context Analysis\t\u0013 PAGEREF _Toc3717848 \\h \u00146\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc3717849\" \u00141.4 Dissemination, Review and Revision\t9\u0015\n\u0013 HYPERLINK \\l \"_Toc3717850\" \u0014SECTION 2: DEFINITIONS AND GUIDING PRINCIPLES\t\u0013 PAGEREF _Toc3717850 \\h \u001410\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc3717851\" \u00142.1 Definitions of Key Terms\t\u0013 PAGEREF _Toc3717851 \\h \u001410\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc3717852\" \u00142.2 Guiding Principles for Case Management\t\u0013 PAGEREF _Toc3717852 \\h \u001411\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc3717853\" \u0014SECTION 3: ROLES AND RESPONSIBILITIES\t\u0013 PAGEREF _Toc3717853 \\h \u001419\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc3717854\" \u00143.1 Roles and Responsibilities of Key Stakeholders\t\u0013 PAGEREF _Toc3717854 \\h \u001419\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc3717855\" \u00143.2 Caseworker and Case Management Supervisor Roles and Responsibilities, Staff Ratios,                                                       Core Competencies and Capacity Building\t\u0013 PAGEREF _Toc3717855 \\h \u001419\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc3717856\" \u00143.3 Service Mapping\t\u0013 PAGEREF _Toc3717856 \\h \u001421\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc3717857\" \u00143.4 Referral Pathways and Mechanisms\t\u0013 PAGEREF _Toc3717857 \\h \u001423\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc3717858\" \u0014SECTION 4: OVERALL RISK ANALYSIS, ELIGIBILITY AND PRIORITISATION OF CASES\t\u0013 PAGEREF _Toc3717858 \\h \u001424\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc3717859\" \u0014SECTION 5: CASE MANAGEMENT PROCESS\t\u0013 PAGEREF _Toc3717859 \\h \u001429\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc3717860\" \u00145.1 Identify Vulnerable Children and Register\t\u0013 PAGEREF _Toc3717860 \\h \u001429\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc3717861\" \u00145.2 Assessment\t30\u0015\n\u0013 HYPERLINK \\l \"_Toc3717862\" \u00145.2 Develop Case Plan\t30\u0015\n\u0013 HYPERLINK \\l \"_Toc3717863\" \u00145.4 Implement the Case Plan\t30\u0015\n\u0013 HYPERLINK \\l \"_Toc3717864\" \u00145.5 Follow up and Review\t31\u0015\n\u0013 HYPERLINK \\l \"_Toc3717865\" \u00145.6 Case Closure\t31\u0015\n\u0013 HYPERLINK \\l \"_Toc3717866\" \u0014SECTION 6: INFORMATION MANAGEMENT\t\u0013 PAGEREF _Toc3717866 \\h \u001433\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc3717867\" \u00146.1 Data Protection / Information Sharing\t\u0013 PAGEREF _Toc3717867 \\h \u001433\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc3717868\" \u00146.2 Documentation and Record Keeping\t\u0013 PAGEREF _Toc3717868 \\h \u001433\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc3717869\" \u00146.3 Database\t\u0013 PAGEREF _Toc3717869 \\h \u001435\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc3717870\" \u0014SECTION 7: SIGNATURES\t\u0013 PAGEREF _Toc3717870 \\h \u001436\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc3717871\" \u0014SECTION 8: REFERENCES AND ANNEXES\t\u0013 PAGEREF _Toc3717871 \\h \u001437\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc3717872\" \u0014Annex A: SAMPLE CASEWORKER JOB DESCRIPTION\t\u0013 PAGEREF _Toc3717872 \\h \u001439\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc3717873\" \u0014Annex B: SAMPLE CASE MANAGEMENT SUPERVISOR JOB DESCRIPTION\t43\u0015\n\u0013 HYPERLINK \\l \"_Toc3717874\" \u0014Annex C: TEMPLATE TERMS OF REFERENCE FOR COUNTRY-LEVEL CHILD PROTECTION                                                                    CASE MANAGEMENT TASK FORCE\t\u0013 PAGEREF _Toc3717874 \\h \u001445\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc3717874\" \u0014Annex D: REFERRAL PATHWAYS TEMPLATE\t50\u0015\n\u0013 HYPERLINK \\l \"_Toc3717875\" \u0014Annex E: SAMPLE ELIGIBILITY FLOW CHART FOR CHILD PROTECTION CASE MANAGEMENT\t53\u0015\n\u0015\u0013 HYPERLINK \\l \"_Toc3717875\" \u0014Annex F: SAMPLE CASE PRIORITISATION GUIDE FOR CASE MANAGEMENT\t54\u0015\n\u0013 HYPERLINK \\l \"_Toc3717875\" \u0014Annex G: SAMPLE URGENT ACTION REFERRAL CARD\t63\u0015\n\u0004\n\u000f\nINTRODUCTION TO THE TEMPLATE STANDARD OPERATING PROCEDURES\nThe \u0013 HYPERLINK \"https://alliancecpha.org/task-forces\" \u0014Global Case Management Task Force\u0015 under the Alliance for Child Protection in Humanitarian Action produced this template for Child Protection Case Management Standard Operating Procedures (SOPs). It has been developed in association with and shou","cbCait2AWulfHjuZ","https://ap.wps.com/l/cbCait2AWulfHjuZ","docx",1121155,65,"English","# Introduction to the Template Standard Operating Procedures\n# Instructions for Use\n# Section 1: Background and Introduction\n## 1.1 Case Management\n## 1.2 Objective and Scope of the SOPs\n## 1.3 Context Analysis\n## 1.4 Dissemination, Review and Revision\n# Section 2: Definitions and Guiding Principles\n## 2.1 Definitions of Key Terms\n## 2.2 Guiding Principles for Case Management\n# Section 3: Roles and Responsibilities\n## 3.1 Roles and Responsibilities of Key Stakeholders\n## 3.2 Caseworker and Case Management Supervisor Roles and Responsibilities\n## 3.3 Service Mapping\n## 3.4 Referral Pathways and Mechanisms\n# Section 4: Overall Risk Analysis, Eligibility and Prioritisation of Cases\n# Section 5: Case Management Process\n## 5.1 Identify Vulnerable Children and Register\n## 5.2 Assessment\n## 5.3 Develop Case Plan\n## 5.4 Implement the Case Plan\n## 5.5 Follow up and Review\n## 5.6 Case Closure\n# Section 6: Information Management\n## 6.1 Data Protection / Information Sharing\n## 6.2 Documentation and Record Keeping\n## 6.3 Database\n# Section 7: Signatures\n# Section 8: References and Annexes\n## Annex A: Sample Caseworker Job Description\n## Annex B: Sample Case Management Supervisor Job Description\n## Annex C: Template Terms of Reference for Country-Level Child Protection Case Management Task Force\n## Annex D: Referral Pathways Template\n## Annex E: Sample Eligibility Flow Chart for Child Protection Case Management\n## Annex F: Sample Case Prioritisation Guide for Case Management\n## Annex G: Sample Urgent Action Referral Card","[{\"question\":\"Who produced the template SOPs and for what purpose?\",\"answer\":\"The Global Case Management Task Force under the Alliance for Child Protection in Humanitarian Action produced the template to support developing inter-agency SOPs for child protection case management in humanitarian settings.\"},{\"question\":\"Who can use or adapt these SOPs?\",\"answer\":\"They can be used by government authorities in coordination with child protection actors, by country-level Child Protection Coordination Groups, and can also be adapted for contexts where single actors provide CPCM.\"},{\"question\":\"How are the template sections and text designed for customization?\",\"answer\":\"The template includes italicised content guides to explain what to include, standard black text that can be copied directly, examples in boxes, and blue text intended for context-specific information to insert or adapt as needed.\"}]","Inter-agency Child Protection Case Management Standard Operating Procedures - Template | DOCX",23]