[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-259712-105":53,"doc-detail-259712-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","intake-specialist-job-description-duties-and-qualifications","Intake Specialist Job Description - Duties and Qualifications","","Intake Specialist responsibilities include supporting energy assistance and weatherization programs by guiding applicants through the application process, verifying eligibility, managing and maintaining documentation, and keeping accurate client records in line with program guidelines. The role includes answering questions, processing applications, referring qualified clients to appropriate assistance programs, and providing alternative resources to ineligible applicants. It also involves coordinated outreach, attending community events, participating in an emergency heating season after-hours on-call rotation, and complying with client confidentiality requirements.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/intake-specialist-job-description-duties-and-qualifications/259712/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/intake-specialist-job-description-duties-and-qualifications/259712.png","ImageObject",442,249,{"name":88,"@type":89},"Hazel","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-31","2026-09-13",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",19,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What does an Intake Specialist do day to day?","Question",{"text":109,"@type":110},"The Intake Specialist manages customer intake by phone and in person, answers questions, processes applications, and verifies eligibility documentation while maintaining accurate client records.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"How does the Intake Specialist handle eligible vs. ineligible applicants?",{"text":114,"@type":110},"Qualified clients are referred to the appropriate assistance program, while ineligible applicants receive alternative resource information.",{"name":116,"@type":107,"acceptedAnswer":117},"What qualifications are required for this role?",{"text":118,"@type":110},"A high school diploma, GED, or HSED is required, along with strong communication and customer service skills, computer proficiency, and excellent organization and recordkeeping.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},259712,1790212575,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":73,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":9},137441390410,"https://ap-avatar.wpscdn.com/avatar/2000252f4ab5702993?_k=1776741390130283984","POSTION: Intake Specialist  \nGENERAL RESPONSIBILITIES: The Intake Specialist will support our energy assistance and weatherization programs; guiding clients through the application process, verifying eligibility, managing documentation, and assisting in outreach efforts across our service areas.  \nJOB DUTIES:  \n􀁸 Manage customer intake in-person and by phone.  \n􀁸 Answer questions, process applications, and verify eligibility documentation  \n􀁸 Maintain accurate client records and comply with all program guidelines  \n􀁸 Refer qualified clients to the appropriate assistance program  \n􀁸 Provide alternative resource information to ineligible applicants  \n􀁸 Conduct outreach in coordination with outreach staff  \n􀁸 Attend community events and promote program awareness  \n􀁸 Participate in after-hours on-call rotation during the emergency heating season  \n􀁸 Travel to other office locations or events as needed  \n􀁸 Keep current on policy updates and maintain program compliance  \n􀁸 Protect client confidentiality at all times QUALIFICATIONS & REQUIREMENTS:  \n􀁸 High School Diploma, GED, or HSED required  \n􀁸 Strong communication and customer service skills  \n􀁸 Computer proficiency (Microsoft Office and database entry)  \n􀁸 Organized and detail-oriented with strong recordkeeping skills  \n􀁸 Comfortable working independently and in a team setting  \n􀁸 Experience in nonprofit, public service, or customer-facing roles (preferred)  \n􀁸 Ability to work with individuals from diverse backgrounds  \n􀁸 Valid Wisconsin driver’s license, good driving record, auto insurance, and reliable transportation  \n􀁸 Willing to travel for training or outreach (occasional overnight stays may be required)  \n􀁸 Bilingual in Spanish or Hmong a plus (not required)  \nBenefits:  \n􀁸 Competitive hourly wage  \n􀁸 Health, dental, and vision insurance  \n􀁸 Retirement plan options  \n􀁸 Generous paid time off  \n􀁸 Ongoing training and career development  \n􀁸 Meaningful work that directly supports your community  \nSchedule:  \n􀁸 Full-Time  \n􀁸 Monday to Friday  \n􀁸 Occasional evenings/weekends (during emergency on-call rotation and to attend outreach events)","cbCaioR8xWpVc0IS","https://ap.wps.com/l/cbCaioR8xWpVc0IS","pdf",281042,"English","# General Responsibilities\n## Job Duties\n## Qualifications & Requirements\n## Benefits\n## Schedule","[{\"question\":\"What does an Intake Specialist do day to day?\",\"answer\":\"The Intake Specialist manages customer intake by phone and in person, answers questions, processes applications, and verifies eligibility documentation while maintaining accurate client records.\"},{\"question\":\"How does the Intake Specialist handle eligible vs. ineligible applicants?\",\"answer\":\"Qualified clients are referred to the appropriate assistance program, while ineligible applicants receive alternative resource information.\"},{\"question\":\"What qualifications are required for this role?\",\"answer\":\"A high school diploma, GED, or HSED is required, along with strong communication and customer service skills, computer proficiency, and excellent organization and recordkeeping.\"}]","Intake Specialist Job Description - Duties and Qualifications | PDF",1789335343]