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This research evaluates whether implementing 8D reports together with organizational training enables faster identification of root causes. A mixed-methods case study analyzes five years of post-implementation data in an automotive manufacturing quality setting.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":51,"@type":70,"position":76},"https://docshare.wps.com/template/general/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/inquiry-into-the-effectiveness-of-eight-discipline-based-problem-solving/252709/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/inquiry-into-the-effectiveness-of-eight-discipline-based-problem-solving/252709.png","ImageObject",442,249,{"name":88,"@type":89},"Kyle","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-09-20","2026-09-13",true,{"@type":98,"interactionType":99,"userInteractionCount":73},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What is the main goal of the study on eight discipline (8D) reports?","Question",{"text":108,"@type":109},"To determine whether using 8D reports combined with organizational training helps teams find root causes more quickly.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What research approach and data does the paper use?",{"text":113,"@type":109},"It uses a mixed-methods case study and analyzes five years of data after implementing an 8D-based process for quality problems.",{"name":115,"@type":106,"acceptedAnswer":116},"What key finding does the study report about problem-solving time?",{"text":117,"@type":109},"The time to solve problems was reduced between early and later years after implementing the 8D process and related training.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},252709,1789262619,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":50,"category_name":51,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":73,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":30,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":125,"read_time":139},3985741905716,"https://ap-avatar.wpscdn.com/davatar_994ba38a5ba835b3df7d355c54d3ed8d","Inquiry into the Effectiveness of Eight Discipline-Based  \nProblem-Solving  \nDOI: 10. 12776/QIP.V27I2 .1839  \nMatthew Barsalou, Marta Grabowska, Robert Perkin  \nReceived: 2023-03-14 Accepted: 2023-05-27 Published: 2023-07-31  \nABSTRACT  \nPurpose: The eight discipline (8D) report is a method for solving problems in industry and is based on an eight-step problem-solving process and is often called an 8D report. The 8D report has been covered in the literature; however, much of the literature on 8D reports only describes the use of 8D reports and fails to evaluate 8D reports empirically. The purpose of this research is to determine if the use of 8D reports combined with training within an organization leads to finding root causes more quickly.  \nMethodology/Approach: The research uses a mixed-methods approach. A case study describes the implementation of 8D reports in a manufacturing organization in the automotive industry. The paper then looks at five years’worth of data after the implementation of an 8D-based process for addressing quality problems and determined if there is a significant difference in the time to find root causes after the implementation of 8D reports combined with training.  \nFindings: The research found that the time to solve problems was reduced between the early and later years after the implementation of an 8D process and related training. Faster problem resolution means resources can be redirected elsewhere, as well as a reduction in scrap or rework.  \nResearch Limitation/Implication: The paper only looked at the use of 8D reports in the case study organization.  \nOriginality/Value of paper: This paper provides evidence supporting the effectiveness of 8D reports as an approach to problem-solving. The case study aspect also provides guidance for managers seeking to implement 8D reports in their organizations.  \nCategory: Research paper  \nKeywords: eight discipline report; problem-solving; training ; quality  \n1 INTRODUCTION  \nOrganizations across industries are confronted with quality failures with impacts potentially reaching customers (Suárez-Barraza and Rodríguez-González, 2019) . Good quality is important to customers (Ly Duc and Bilk, 2022) and quality failure costs are often around 20% of an organization’s gross sales (Krishnan, 2006) . Problem-solving is performed to address the quality failures confronting organizations. The eight discipline (8D) report is a problem-solving methodology in use since the 1970s (Rambaud, 2011) is usually referred to as the 8D report. The 8D report is frequently used in industry; however, there is little research available in the literature on this topic. There is no research into what extent the use of 8D increases the effectiveness of solving the problem, with efficiency understood here as a function of time.  \nThe use of an 8D report in the automotive industry is a requirement of the standard IATF 16949 (Ionescu et al., 2022); however, the literature contains little scientific assessment of the effectiveness of 8D reports and often consists of case studies such as Skurkova and Prjajova (2022) and George, Ranjha, and Kulkarni (2021) and papers of a descriptive nature such as Park and Jeong 2019 and Barsalou, (2023) . Empirical evaluations of the effectiveness of 8D reports consist of individual failure investigations and their results. For example, Atigre, Sha and Patil (2017) report a scrap rate reduction from 37.95% to 6.57% after the use of an 8D report to investigate the scrap rate of a coupling disk part. Rathi et al.(2022) describe a 72% reduction in defects after using the 8D methodology to address a gearbox problem. Divanoğlu and Taş (2022) describe a reduction of chronic quality problems from 1,071 ppm (Parts Per Million) to 0 ppm by using the 8D methodology together with a Failure Modes and Effects Analysis (FMEA) .  \nThe use of 8D reports has been described in the literature and the use of 8D reports has been shown to be effective in reducing the number o","cbCaiv52lDK60n1n","https://ap.wps.com/l/cbCaiv52lDK60n1n","pdf",886659,"English","# Introduction\n## Eight discipline (8D) reports in industry\n# Literature Review\n## Background on 8D reports","[{\"question\":\"What is the main goal of the study on eight discipline (8D) reports?\",\"answer\":\"To determine whether using 8D reports combined with organizational training helps teams find root causes more quickly.\"},{\"question\":\"What research approach and data does the paper use?\",\"answer\":\"It uses a mixed-methods case study and analyzes five years of data after implementing an 8D-based process for quality problems.\"},{\"question\":\"What key finding does the study report about problem-solving time?\",\"answer\":\"The time to solve problems was reduced between early and later years after implementing the 8D process and related training.\"}]","Inquiry into the Effectiveness of Eight Discipline-Based Problem-Solving | PDF",6]