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The agreement requires safeguarding passwords and user identifiers, limiting access to authorized persons, treating encountered information as confidential, seeking supervisor guidance when uncertain, and avoiding unauthorized sharing, recording, transmission, alteration, or deletion. It also mandates compliance with University information security policies and reporting incidents of non-compliance.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/template/","Template",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/template/letters/","Letters",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/template/information-technology-support-employee-confidentiality-agreement/172118/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/information-technology-support-employee-confidentiality-agreement/172118.png","ImageObject",442,249,{"name":42,"@type":43},"Đào","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/vnd.openxmlformats-officedocument.wordprocessingml.document","2026-10-21","2026-09-01",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",16,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"What responsibilities come with privileged access in IT support roles?","Question",{"text":63,"@type":64},"Employees must use privileged access ethically, professionally, and strictly within authorized job functions, and maintain legal and responsible use of information resources.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"How must the employee handle passwords and user identifications?",{"text":68,"@type":64},"The employee must take every reasonable precaution to prevent unnecessary or unauthorized access to passwords, user identifications, or other access-related information.",{"name":70,"@type":61,"acceptedAnswer":71},"What happens if the employee violates the agreement?",{"text":72,"@type":64},"The University considers violations a serious offense and disciplinary action may follow, up to and including termination of employment.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},172118,1790181696,{"code":4,"msg":82,"data":83},"success",[84,89,94,99,104,108,113,117,122],{"id":85,"doc_module":22,"doc_module_name":25,"category_name":86,"show_sort_weight":87,"slug":88},11,"Presentations",90,"presentations",{"id":90,"doc_module":22,"doc_module_name":25,"category_name":91,"show_sort_weight":92,"slug":93},12,"Resumes",80,"resumes",{"id":95,"doc_module":22,"doc_module_name":25,"category_name":96,"show_sort_weight":97,"slug":98},14,"Invoices",70,"invoices",{"id":100,"doc_module":22,"doc_module_name":25,"category_name":101,"show_sort_weight":102,"slug":103},15,"Posters",60,"posters",{"id":55,"doc_module":22,"doc_module_name":25,"category_name":105,"show_sort_weight":106,"slug":107},"Social Media",50,"social-media",{"id":109,"doc_module":22,"doc_module_name":25,"category_name":110,"show_sort_weight":111,"slug":112},17,"Forms",40,"forms",{"id":114,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":115,"slug":116},18,30,"letters",{"id":118,"doc_module":22,"doc_module_name":25,"category_name":119,"show_sort_weight":120,"slug":121},21,"Paper Templates",5,"papers-templates",{"id":123,"doc_module":22,"doc_module_name":25,"category_name":124,"show_sort_weight":4,"slug":125},158,"General","general-158",{"code":4,"msg":82,"data":127},{"doc_id":79,"user_id":128,"nickname":42,"user_avatar":129,"doc_module":22,"category_id":114,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":22,"language":135,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":12,"update_tm":139,"read_time":4},1374402968488,"https://ap-avatar.wpscdn.com/davatar_29158cc5080c5b710cf443261637dec0","Information Technology Support\nEmployee Confidentiality Agreement\nTo perform their job duties in support of the University’s mission, employees in Information Technology (IT) support roles are frequently provided privileged access to the information systems that they support and to the data and records managed by those systems.  Privileged access imposes upon the IT support employee the responsibility and obligation to use that access in an ethical, professional, and legal manner that is strictly within his or her authorized job functions. Texas State University-San Marcos is committed to advancing the ethical and responsible use of all information resources and does not tolerate illegal, dishonest, improper, or irresponsible use.\nIn exchange for the elevated access privileges afforded to me as an IT support employee, I agree to abide by the following performance standards:\nTo take every reasonable precaution to prevent unnecessary or unauthorized access to any passwords, user identifications, or other information that may be used to access information systems, whether those systems belong to the University or to private parties.\nTo limit access to the information contained in or obtained from information systems to authorized persons.\nTo treat all information encountered in the performance of my duties as confidential unless and until advised otherwise by my supervisor.\nTo seek guidance from my supervisor whenever I am unsure of the correct decision regarding the appropriate use and confidentiality of information, and to do so BEFORE I take any action that might compromise that use or confidentiality.\nTo avoid any sharing, recording, transmission, alteration, or deletion of information in the information systems except as required in performance of my job duties.\nTo strictly comply with all University policies related to the use and security of the University’s information resources.\nTo report any incidents of non-compliance with the terms of this agreement to my supervisor.\nI understand that this agreement applies to the University’s campus network, all electronic systems owned or operated by the University, whether or not they are connected to that network, and to all privately owned electronic systems that may be brought to campus or connected to the campus network.    \u000b\u000bI further understand that Texas State University-San Marcos considers violation of these standards to be a serious offense, and that if I violate this agreement, I may be subject to disciplinary action up to and including termination of my employment with the University.\nEmployee Signature:\nPrinted Employee Name:\nEmployee Title:\nDate:\nDepartment:","cbCainAOIt9pQ7uf","https://ap.wps.com/l/cbCainAOIt9pQ7uf","docx",33843,"English","# Performance Standards\n## Safeguarding access credentials\n## Authorized access and confidentiality\n## Guidance, incident reporting, and compliance","[{\"question\":\"What responsibilities come with privileged access in IT support roles?\",\"answer\":\"Employees must use privileged access ethically, professionally, and strictly within authorized job functions, and maintain legal and responsible use of information resources.\"},{\"question\":\"How must the employee handle passwords and user identifications?\",\"answer\":\"The employee must take every reasonable precaution to prevent unnecessary or unauthorized access to passwords, user identifications, or other access-related information.\"},{\"question\":\"What happens if the employee violates the agreement?\",\"answer\":\"The University considers violations a serious offense and disciplinary action may follow, up to and including termination of employment.\"}]","Information Technology Support - Employee Confidentiality Agreement | DOCX",1788289740]