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Explains that the withdrawal period starts from contract conclusion and that notice can be sent by registered letter, using the attached cancellation form as an option. Clarifies that refunds of payments, including delivery costs with exceptions, must be processed within 14 days after receipt of the withdrawal notice and that direct return costs are borne by the consumer. Includes required fields and signature for the cancellation form.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/information-on-exercising-the-right-of-withdrawal-withdrawal-information/307546/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/information-on-exercising-the-right-of-withdrawal-withdrawal-information/307546.png","ImageObject",442,249,{"name":88,"@type":89},"Sage","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-18","2026-09-19",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",7,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"How long do you have to withdraw from the contract?","Question",{"text":109,"@type":110},"You may withdraw within 14 days without giving any reason. The withdrawal period begins on the day the contract is concluded.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"How must the withdrawal notice be sent?",{"text":114,"@type":110},"Send a clear statement of your decision to withdraw by registered letter to Zell am See-Kaprun Tourismus GmbH. The attached cancellation form template can be used but is not mandatory.",{"name":116,"@type":107,"acceptedAnswer":117},"What happens after you withdraw?",{"text":118,"@type":110},"Zell am See-Kaprun refunds payments received from you, including delivery costs, within 14 days after receiving your withdrawal notice (and voucher). You must also return or hand over certificates and documents received, and you bear any direct costs related to the return.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},307546,1790732814,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":73,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":9},687197207057,"https://ap-avatar.wpscdn.com/davatar_29158cc5080c5b710cf443261637dec0","INFORMATION ON EXERCISING THE RIGHT OF WITHDRAWAL  \n1. Right of withdrawal  \nYou have the right to withdraw from this contract without giving any reason within 14 days. The withdrawal period is 14 days from the day of conclusion of contract. To exercise your right of withdrawal, you must inform  \nZell am See-Kaprun Tourismus GmbH  \nBrucker Bundesstr. 1a, 5700 Zell am See  \nRegistration no.: 53538h (Salzburg Commercial Register)  \nTel: +43 (0)6542 / 770  \nEmail: welcome@zellamsee-kaprun.com  \nin form of a clear statement regarding your decision to withdraw from this contract by registered letter. For this, you can use the attached cancellation form template; however, this is not mandatory.  \nTo comply with the period of notice, it will be sufficient if you send the notification on exercising the right of withdrawal prior to the expiry of the period of notice. Relevant is the date of the postmark.  \n2. Consequences of withdrawal  \na) If you withdraw from the contract, Zell am See-Kaprun shall refund any payments, including delivery costs (except additional costs if you have chosen a delivery method other than the least expensive standard delivery offered by ZT-GmbH) , received from you immediately but no later than 14 days from the day your notification of withdrawal, including voucher, was received by Zell am See-Kaprun. For the refund, Zell am SeeKaprun shall use the same payment method you used when carrying out the original transaction; we will not charge you for any fees arising from making the refund.  \nb) Together with your notification of withdrawal, you must send back or handover to Zell am See-Kaprun any certificates and documents you received. Any direct costs arising in connection with the return shall be borne by you.  \nCancellation form template  \nIf you wish to withdraw from the contract, please complete this form and send it to  \nZell am See-Kaprun Tourismus GmbH  \nBrucker Bundesstr. 1a, 5700 Zell am See  \nRegistration no.: 53538h (Salzburg Commercial Register)  \nI/We hereby withdraw from the contract concluded regarding the order of a value voucher.  \nReceived:    \nName of the consumer:    \nAddress of the consumer:    \n……………………. ,…………………….  \nSignature of the consumer/consumers","cbCaitH8m5aQ18GS","https://ap.wps.com/l/cbCaitH8m5aQ18GS","pdf",66101,"English","# Right of withdrawal\n## Consequences of withdrawal\n# Cancellation form template","[{\"question\":\"How long do you have to withdraw from the contract?\",\"answer\":\"You may withdraw within 14 days without giving any reason. The withdrawal period begins on the day the contract is concluded.\"},{\"question\":\"How must the withdrawal notice be sent?\",\"answer\":\"Send a clear statement of your decision to withdraw by registered letter to Zell am See-Kaprun Tourismus GmbH. The attached cancellation form template can be used but is not mandatory.\"},{\"question\":\"What happens after you withdraw?\",\"answer\":\"Zell am See-Kaprun refunds payments received from you, including delivery costs, within 14 days after receiving your withdrawal notice (and voucher). You must also return or hand over certificates and documents received, and you bear any direct costs related to the return.\"}]","INFORMATION ON EXERCISING THE RIGHT OF WITHDRAWAL - Withdrawal Information | PDF",1789851100]