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The role investigates, resolves, and escalates support issues, trains users, and documents application processes. Responsibilities also cover workflow improvement recommendations, installation and conversion of healthcare information systems, and creation and analysis of reports. The position maintains timely EHR documentation, supports quality by identifying potential issues, and ensures confidentiality, compliance, and HIPAA access classification as required.",{"@graph":63,"@context":111},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/informatics-coordinator-job-description/261359/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/informatics-coordinator-job-description/261359.png","ImageObject",442,249,{"name":88,"@type":89},"Berry Peter","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-29","2026-09-14",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",10,{"@type":103,"mainEntity":104},"FAQPage",[105],{"name":106,"@type":107,"acceptedAnswer":108},"How does the position handle compliance and sensitive information?","Question",{"text":109,"@type":110},"The coordinator maintains required documentation in the EHR, ensures confidentiality of sensitive information, and complies with federal, state, and local standards and laws. It also follows HIPAA compliance access classifications for the job description.","Answer","https://schema.org",{"og:url":78,"og:type":113,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":115,"canonical":78},"index,follow",{"doc_id":117,"site_id":56},261359,1790325961,{"code":4,"msg":5,"data":120},{"doc_id":117,"user_id":121,"nickname":88,"user_avatar":122,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":123,"file_id":124,"file_url":125,"file_type":126,"file_size":127,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":76,"language":128,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":129,"faqs":130,"seo_title":131,"seo_description":61,"update_tm":132,"read_time":9},1374402524268,"https://ap-avatar.wpscdn.com/davatar_3d24733baf745e90a7e4bdd5f77d97b2","Job Description:  \nInformatics Coordinator  \nPosition Title: Department: Reports to:  \nFLSA Status:  \nInformatics Coordinator Nursing Administration Chief Nursing Officer Non-Exempt  \nSUMMARY OF POSITION  \nUnder general supervision, but according to specific instructions and established procedures, performs routine healthcare application support to clinical staff and providers. Gains extensive knowledge in the EPIC healthcare application and a basic working knowledge of other CDP Health healthcare applications. This also includes facility, state, and federal reporting programs.  \nESSENTIAL DUTIES AND RESPONSIBILITIES  \n Uses analytic skills and experiences to investigate/ resolve and/or escalate support issues.  \n Must have ability to train and provide documentation on healthcare applications to users with varying education and learning abilities.  \n Researches, analyzes and makes recommendations for application work flow improvements.  \n Activities and services include the installation/conversion of healthcare information systems.  \n Creates and analyzes reports created using multiple reporting mechanisms.  \n Keeps CDP Administration advised of outstanding issues and support needs.  \n Performs with a high level of customer service s kills on all support and training requirements.  \n Establishes and maintains positive relationships with treating physicians and other healthcare providers through collaborative problem solving.  \n Works closely with IT Support Technician to resolve/investigate issues and implement changes.  \n Identifies and refers all potential quality issues to the quality department.  \n Maintains all required documentation in the EHR system in a timely manner.  \n Other duties as assigned.  \nORGANIZATIONAL RESPONSIBILITIES  \n Fosters a culture of service excellence which anticipates and responds to the needs of our customers.  \n Performs job duties and responsibilities in a manner that reflects the highest ethical and professional standards.  \n Maintains compliance with mandatory training initiatives, competencies, and licensure requirements.  \n Complies with all CDP and departmental programs, policies and procedures (i.e. administrative, HR, financial, clinical, quality, and safety policies and procedures) .  \n Ensures and protects the confidentiality of sensitive information.  \n Complies with all federal, state, and local standards and laws regulating the provision of professional services (licensure and scope of practice) .  \nCOMPETENCIES  \n Communication Proficiency  \n Collaboration  \n Leadership Skills  \nJob Description | Informatics Coordinator | 02/02/23 | Page 1 Care Close to Home in the Heart of the Prairie  \n Organizational Skills.  \n Presentation Skills.  \n Teamwork Orientation.  \n Technical Capacity.  \n Time Management.  \nEducation and Experience Requirements:  \nMinimum of Associates degree in a clinical related profession and/or clinical experience commensurate with area of responsibility. Bachelor’s degree preferred. Previous experience in information technology and/or automated patient care systems is preferred. Must be licensed/registered in a clinical field. Conforms to licensing standards of the state of South Dakota.  \nCustomer Service Skills:  \nMust be skillful at managing change and possess good problem-solving skills. Time management and prioritization s kills are needed on a daily basis. EPIC operations, MS Office software, multiple reporting mechanisms and critical thinking skills needed. Additional skills needed in training presentation techniques and proficient verbal and written communication. Possesses a working knowledge of the current healthcare information systems. A positive attitude and support skills are expected.  \nLanguage Skills:  \nMust be able to read and write English. Ability to read and interpret documents such as safety rules, policies and technical procedures. Ability to write and correspond with team members.  \nMathematical Skills:  \nAbility to add, subtract, multiply ","cbCaisnQV7MHDYGH","https://ap.wps.com/l/cbCaisnQV7MHDYGH","pdf",204783,"English","# Summary of Position\n# Essential Duties and Responsibilities\n# Organizational Responsibilities\n# Competencies\n# Education and Experience Requirements\n# Customer Service Skills\n# Language Skills\n# Mathematical Skills\n# Work Environment and Physical Demands\n## Exposure Category 2","[{\"question\":\"How does the position handle compliance and sensitive information?\",\"answer\":\"The coordinator maintains required documentation in the EHR, ensures confidentiality of sensitive information, and complies with federal, state, and local standards and laws. It also follows HIPAA compliance access classifications for the job description.\"}]","Informatics Coordinator - Job Description | PDF",1789352326]