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The plan organizes developmental goals into competency development, specific activities, deadlines, required resources, and an achievement review method, including a date completed field. Example goals include improving departmental record keeping through Microsoft Excel training, and delivering superior customer service by handling difficult customers and communicating clearly, supported by targeted classes and measurable progress review.","Individual Development Plan (IDP)  \nName-- UAB Employee  Time Period Covered  FY  \n\n| DEVELOPMENTAL GOALS | COMPETENCIES DEVELOPED | DEVELOPMENTAL ACTIVITIES | DEADLINE | RESOURCES | ACHIEVEMENT REVIEW | DATE COMPLETED |\n| --- | --- | --- | --- | --- | --- | --- |\n| Personal Goals | My goals involve developing the following competencies: | Developmental activities I will pursue: | Target dates for goal completion: | Resources I will need: | This is how I will\u003Cbr>measure my progress: | This is the date I achieved my goal: |\n| Goal 1 To be able to assist with departmental record keeping | Ability to use Microsoft Excel | Complete all levels of Excel training offered by UAB Training and Development | Complete\u003Cbr>2 sessions\u003Cbr>per quarter\u003Cbr>for the next\u003Cbr>9 months\u003Cbr>(3quarters) | Time to attend classes.\u003Cbr>Time to practice skills | Classes attended Ability to assist with tasks |  |\n| Goal 2 To be able to provide superior customer service | Ability to handle difficult customers Ability to communicate clearly with colleagues | Attend the following“Dealing with Difficult Behavior”\u003Cbr>“Communication and Listening Skills” | Attend one\u003Cbr>class in the\u003Cbr>Spring and\u003Cbr>one class in the Summer | Time to attend classes Opportunities to teach skills\u003Cbr>to colleagues | Classes\u003Cbr>attended\u003Cbr>Improved\u003Cbr>customer service |  |\n| Goal 3 |  |  |  |  |  |  |","cbCaisMZZczUzoOw","https://ap.wps.com/l/cbCaisMZZczUzoOw","pdf",26163,"English","en",105,"# Developmental Goals\n## Competencies Developed and Activities\n## Deadlines, Resources, and Achievement Review","[{\"question\":\"What sections are included in the Individual Development Plan (IDP)?\",\"answer\":\"The template includes developmental goals, competencies developed, developmental activities, deadlines, resources, achievement review method, and a date completed field.\"},{\"question\":\"How are Excel training and record-keeping improvement handled in the IDP?\",\"answer\":\"A sample goal links departmental record keeping to the competency of using Microsoft Excel, with the activity to complete all offered Excel training levels by UAB Training and Development and deadlines for the next 9 months.\"},{\"question\":\"How does the IDP support customer service improvement?\",\"answer\":\"A sample goal targets handling difficult customers and communicating clearly, with activities to attend specific training classes across Spring and Summer, plus resources for attending classes and opportunities to teach skills to colleagues.\"}]","Individual Development Plan (IDP) - 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