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It highlights advocacy in Parliament and consultations, digital support for survivors, and extensive reach through the Survivors’ Forum, helpline emails, and Live Chat. The report details community and partner programmes such as Rail to Refuge and Community Calling, strengthens local services across a large member network, and outlines National Quality Standards that support specialist services and survivors’ long-term safety and independence.","Impact report 2021-2022\nAccessible version\nThis is a plain-text version of the Women’s Aid Impact Report 2021-2022. Headings are 16pt or larger, and text is 14pt.\nA message from our chief executive, Farah Nazeer\nFollowing my first year as Women’s Aid chief executive I could not be prouder of everything we’ve accomplished: from lobbying the government to raising invaluable funds for our work; from supporting, collaborating with and learning from our members to celebrating the MBE of our patron, Melanie Brown; from helping women via our direct services to never, ever letting the conversation about domestic abuse drop; from helping stop abuse before it starts, presenting in schools across the country, to speaking to every journalist, panel and webinar that will have us. We are determined and relentless, and we will not rest until every woman and child is safe. Together we will move domestic abuse from the tolerable to the intolerable.\nWe have come so far, but we have much further to go as we head towards half a century of being the national federation for domestic abuse charities in England.\nWhile increased awareness of violence against women and girls is much needed, it has come at the cost of women’s lives. Behind every headline is a woman, in pain. And the horrifying truth is that, for every Sabina Nessa, every Sarah Everard, every Bibaa Henry, every Nicole Smallman, every Angel Lynn, there are countless other women, whose names we don’t know, terrified of losing their lives.\nSo while this report, and my recent anniversary, have prompted me to look back, I am resolute to look forward. In 2024, Women’s Aid will celebrate 50 years of supporting survivors. As well as reflecting on our achievements, we are ambitious in our mission to end domestic abuse and the attitudes that underpin it. We will work to bring people together across society to do this. Domestic abuse needs to be a national priority, and we will campaign and raise awareness of behalf of our incredible member organisations, to ensure that it is treated as one.\n\u000f\nOur year in numbers\nWomen’s Aid amplified survivors’ voices and campaigned to improve their lives in parliament to ensure their voices are heard by policy makers.\n148 mentions of Women’s Aid in debates in Parliament\n14 responses to government consultations and parliamentary select committee inquiries submitted\nWomen’s Aid was able to support survivors by providing information and advice online, helping women identify abuse and know where to get support\nOn average, over 110,000 monthly page views on the Survivors’ Forum\nWe responded to just under 10,000 helpline emails\nWe were contacted just under 15,000 times through Live Chat\nRail to refuge is a lifesaving project which helped 1,770 survivors to safety – more than 60% said they wouldn’t have been able to afford the fare. Our training programmes help all agencies to support survivors.\n1,770 survivors used our Rail to Refuge scheme\n15 businesses received our bespoke domestic abuse and coercive control training\nSocial media enables us to campaign, educate and signpost.\nOver 27,000 new followers on Instagram\nNearly 10,000 new followers on Twitter\nWe had over 6,000 mentions in the media\n\u000f\nTogether we get results\nImpact\nImproved safety and wellbeing of survivors. We won’t stop until all women and children are safe.\nLocal services\nToday, we provide support and guidance to our 168 members, who provide nearly 300 services to survivors. With our sister organisations, we were able to maintain our Routes to Support database of services and refuge vacancies. Our network also includes a further 72 organisations run by non-members. Local services support woman and child survivors in the community, in refuges, via helplines, support groups and so much more, helping survivors to recover and rebuild their lives after abuse.\nWe provide support and guidance to our 168 members. For example, we provided members with a template to respond to a government consultation, supporting t","cbCaim2CjM9uHVAu","https://ap.wps.com/l/cbCaim2CjM9uHVAu","docx",43328,40,"English","en",105,"# A message from our chief executive\n# Our year in numbers\n# Together we get results\n## Local services and member network\n## National Quality Standards\n## Rail to Refuge\n## Community Calling\n## Westminster presence","[{\"question\":\"What were Women’s Aid’s key advocacy activities in 2021-2022?\",\"answer\":\"The report describes lobbying and campaigning, including 148 mentions in Parliament debates and 14 responses to government consultations and select committee inquiries.\"},{\"question\":\"How did Women’s Aid support survivors through online and direct services?\",\"answer\":\"Women’s Aid provided information and advice online to help women identify abuse and find support, achieved over 110,000 monthly page views on the Survivors’ Forum, and handled just under 10,000 helpline emails and nearly 15,000 Live Chat contacts.\"},{\"question\":\"What are the Rail to Refuge and Community Calling programmes?\",\"answer\":\"Rail to Refuge offers free train tickets to survivors escaping abuse; 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