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of Directors.  \nJOB SUMMARY  \nThe Human Resources Manager provides management-level leadership and guidance to the Agency’s HR functions, in addition to performing all of the day-to-day HR functions. The Human Resources Manager is responsible for talent acquisition, diversity initiatives, internal staffing, on-boarding, conditions of employment, retention of staff, benefits, health management programming, performance appraisals, and setting, enforcing, and evaluating legally compliant human resources policies, procedures, and best practices.  \nESSENTIAL DUTIES / RESPONSIBILITIES  \n• Collaborates with the 9-1-1 Director and Board of Directors to define the organizations long-term goals; identifies ways to support this mission through talent management.  \n• Manages all aspects of annual open enrollment for health benefits.  \n• Administers employee health, welfare and retirement plans, which include: a pension plan through the Pennsylvania Municipal Retirement System (“PMRS”) 401 K Retirement Plan, medical/dental insurance, short and long-term disability insurance, workers’ compensation, leaves of absence.  \n• Acts as liaison between employees and insurance provider(s) to resolve benefitrelated problems and ensure the effective utilization of plans and positive employee relations.  \n• Researches, develops, and implements competitive compensation, benefits, performance appraisal, and employee incentive programs.  \n• Handles all aspects of payroll, including maintaining proper record-keeping.  \n• Responds to employee relations issues such as employee complaints and harassment allegations, and conducts investigations accordingly.  \n• Works collaboratively with Agency’s labor counsel on personnel matters, including all disciplinary and termination matters in accordance with Agency policy.  \n• Manages, tracks, and maintains the confidentiality of all Agency disciplinary matters.  \n• Maintains all employee personnel files and medical files – ensuring the security and confidentiality of same.  \n• Provides constructive and timely performance evaluations.  \n• Provides resolution of human resource, compensation, and benefits questions, concerns, and issues.  \n• Maintains knowledge of laws, regulations, and best practices in employment law and human resources.  \n• Ensures compliance with employment laws, benefits, insurance, safety, and other laws, regulations, and requirements.  \n• Provides input into the Agency’s budget planning related to HR staffing and needs.  \n• Maintains appropriate record-keeping to ensure compliance with federal and state laws and regulations.  \n• Manages and handles the hiring process, including writing job descriptions, placing advertisements, coordinating interviews and participating in the selection process.  \n• Maintains an up-to-date Employee Handbook.  \n• Assists in Agency and staff training and development efforts.  \n• Coordinates the handling of unemployment compensation matters.  \n• Assists with collective bargaining negotiations and record-keeping of same.  \n• Ensures compliance with I-9 Employment Eligibility Verification; periodically audits Form I-9.  \n• Participates in professional development and networking conferences and events.  \n• Conducts exit interviews to determine reason(s) for separation.  \n• Performs other duties as assigned.  \nREQUIRED EDUCATION, EXPERIENCE AND SKILLS  \n• Bachelor’s degree in Human Resources, Business Administration, or related field required (Master’s degree preferred) .  \n• At least five years of verifiable human resource experience.  \n• Excellent verbal and written communication skills.  \n• Excellent interpersonal and conflict resolution skills.  \n• Excellent organizational skills and attention to detail.  \n• Strong decision-making skills an","cbCaieKv6y2pIknf","https://ap.wps.com/l/cbCaieKv6y2pIknf","pdf",203084,6,"English","# Job Summary\n## Essential Duties / Responsibilities\n## Required Education, Experience and Skills\n## Preferred Minimum Qualifications\n## Background Investigation","[{\"question\":\"To whom does the Human Resources Manager report?\",\"answer\":\"The role reports to the Monroe County Control Center (MCCC) 9-1-1 Director of Communications and, in that director’s absence, to the Chairman of the Board of Directors.\"},{\"question\":\"What HR functions and responsibilities are included in the job?\",\"answer\":\"The position leads talent acquisition and HR policy management while also performing daily HR duties such as onboarding, internal staffing, performance appraisals, benefits and health management, retention, and legally compliant HR procedures.\"},{\"question\":\"Which benefits and employee programs must the manager administer?\",\"answer\":\"The manager oversees annual open enrollment for health benefits and administers employee health, welfare, and retirement plans, including pension via PMRS 401 K, medical/dental insurance, disability insurance, workers’ compensation, and leaves of absence.\"}]","Human Resources Manager Job Description | PDF"]