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The role greets guests, answers and routes calls, manages supplies and mail distribution, and supports HR workflows including employee packets, file scanning and uploads to the HRIS system, and filing personnel paperwork. 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The position requires absolute confidentiality of information in personnel records and business conducted in the office, including salary data, internal investigations, and related matters. It also requires following HIPAA policies to protect employee information.",{"name":115,"@type":106,"acceptedAnswer":116},"What qualifications and experience are required?",{"text":117,"@type":109},"A high school diploma or GED is required, with an associate degree or higher preferred. The role requires 1+ year of experience in an administrative role and proficiency with Microsoft Office, especially Excel and Word, with SharePoint and Flows strongly preferred.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},257047,1790047659,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":30,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":79,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":73},549768064622,"https://ap-avatar.wpscdn.com/davatar_6f874abed73319feea01a86fa6f0fab8","JOB DESCRIPTION  \nJOB TITLE: Human Resources Assistant  \nFLSA STATUS: Non-Exempt  \nGRADE: 14  \nDEPARTMENT: Human Resources  \nREPORTS TO: Chief Human Resources Officer  \nGENERAL POSITION SUMMARY:  \nProvides general receptionist responsibilities including greeting guests, answering and directing incoming calls, maintaining supplies and mail distribution. This position also provides a variety of administrative duties in support of the Human Resources department and must have the ability to maintain confidentiality and handle sensitive information with discretion.  \nESSENTIAL FUNCTIONS/MAJOR RESPONSIBILITIES:  \n• Ensures clients/customers are greeted professionally and routed to the appropriate team member, answering phones promptly.  \n• Assists with other various duties, such as employee badge system, department mail and Microsoft Office to include mail merge projects and spreadsheets.  \n• Creates employee packets and helps to maintain employee personnel, leave, etc. files, scanning/uploading into HRIS system.  \n• Filing employee paperwork, certifications, licensures.  \n• Prepares and schedules meeting rooms (room arrangement, equipment) .  \n• Assists with departmental projects, employee engagement as needed, including SharePoint site updatesand maintenance.  \n• Receives and directs phone and person-to-person information.  \n• Responds to various requests and inquiries from Hospital management, staff, and public in a timely manner.  \n• Assists employees and applicants as needed with completing general paperwork and online applications.  \n• Provide visible HR presence with our employees and customers to enable real time engagement and solutions.  \nSECONDARY FUNCTIONS:  \n• Keeps HR team members informed of operational needs/problems.  \n• Assist with retrieving requested benefit information to employees.  \n• Completes file audits as directed.  \n• Other duties as assigned.  \nJOB SCOPE:  \n• Provides work support to others within the Human Resources department.  \n• Under general supervision, solves problems for self, adjusts on a priority basis. Complex problems are escalated to appropriate levels.  \n• Under general direction, examines moderately complex information and/or situations and prepares summary, including recommendations for review by others.  \n• Majority of decisions are made utilizing training and established policies/procedures.  \n• Operates somewhat complex equipment, may or may not require additional education or training, including computer hardware/software.  \nSUPERVISORY RESPONSIBILITY:  \n• None.  \nINTERPERSONAL CONTACTS:  \n• Employees and their family members of Jefferson Healthcare.  \n• Vendors, business partners, candidates, and guests of Jefferson Healthcare.  \nSPECIFIC JOB SKILLS:  \n• Ability to demonstrate values-based behavior.  \n• Maintains absolute confidentiality of information contained in personnel records and of the business conducted within the office, including but not limited to, salary data, reference information, corrective action processes, internal investigations, legal issues, and like matters.  \n• Organizes day effectively and manages tasks efficiently.  \n• Microsoft Office with emphasis on spreadsheets, data entry, customer service.  \n• Consistently attentive to detail with data entry, job description revisions, and policy and procedure revisions.  \n• Demonstrates flexibility with assignments and daily interruptions.  \n• Requires interpersonal skills, training, teamwork, problem analysis, customer service, independent judgment, or action.  \n• Ability to handle multiple projects/tasks.  \n• Ability to remain professional and exhibit spirit of helpfulness.  \n• Ability to apply safety measures appropriate to customer’s age and development.  \n• Ability to work effectively and communicate appropriately for individual’s age and development.  \n• Uses reference material when appropriate to better meet the requirements of individuals of different needs and development.  \n• Ability to read, write and commun","cbCaijqx1CZYl7ke","https://ap.wps.com/l/cbCaijqx1CZYl7ke","pdf",203629,"English","# Job Description\n## Position Overview\n## Essential Functions / Major Responsibilities\n## Secondary Functions\n## Job Scope\n## Supervisory Responsibility\n## Interpersonal Contacts\n## Specific Job Skills\n## Education and/or Experience\n## Job Conditions\n## Acknowledgment","[{\"question\":\"What are the main duties of a Human Resources Assistant in this role?\",\"answer\":\"The role handles receptionist responsibilities like greeting guests and answering and routing calls, and provides administrative support for HR tasks such as mail distribution, creating employee packets, and maintaining personnel files via HRIS.\"},{\"question\":\"Does this position involve confidentiality and privacy responsibilities?\",\"answer\":\"Yes. The position requires absolute confidentiality of information in personnel records and business conducted in the office, including salary data, internal investigations, and related matters. It also requires following HIPAA policies to protect employee information.\"},{\"question\":\"What qualifications and experience are required?\",\"answer\":\"A high school diploma or GED is required, with an associate degree or higher preferred. The role requires 1+ year of experience in an administrative role and proficiency with Microsoft Office, especially Excel and Word, with SharePoint and Flows strongly preferred.\"}]","Human Resources Assistant - Job Description | PDF",1789310865]