[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-283335-105":53,"doc-detail-283335-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","how-to-read-your-bill-bill-template-guide","How to Read Your Bill - Bill Template Guide","","A bill template guide that explains how to interpret an electricity statement section by section. It covers contact and account details, total amount due and due date, message center announcements, and the payment stub instructions for mailing or drop-box submission. It also describes rights to dispute an electric bill, how payments are applied, assistance options when unable to pay, and multiple payment methods. Additional sections explain electric service description, graphs, current charges, energy-usage comparisons, and any internet, cable, or phone services.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":21,"@type":70,"position":76},"https://docshare.wps.com/template/invoices/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/how-to-read-your-bill-bill-template-guide/283335/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/how-to-read-your-bill-bill-template-guide/283335.png","ImageObject",442,249,{"name":88,"@type":89},"Kyle","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-09-27","2026-09-16",true,{"@type":98,"interactionType":99,"userInteractionCount":79},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What key information is shown on page 1 side 1 of the bill?","Question",{"text":108,"@type":109},"Page 1 side 1 provides customer service contact and helpdesk hours, account and invoice details, the total amount due with the due date, important messages, and payment-stub instructions for remitting by check.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What rights does a customer have if they believe the bill is incorrect?",{"text":113,"@type":109},"After discussing the bill with customer service, the customer may contact the Public Utilities Consumer Division to dispute the electric bill if it is incorrect.",{"name":115,"@type":106,"acceptedAnswer":116},"How are payments applied if the allocation is not specified?",{"text":117,"@type":109},"If the customer does not specify how the payment should be allocated to each service, the bill states how the payment will be posted automatically.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},283335,1789598763,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":20,"category_name":21,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":79,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":76,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":125,"read_time":9},3985741905716,"https://ap-avatar.wpscdn.com/davatar_994ba38a5ba835b3df7d355c54d3ed8d","UNDERSTANDING YOUR BILL  \nINFORMATION ON PAGE 1 SIDE 1:  \n1. CONTACT INFORMATION:  \nOur Customer Service and Helpdesk contact information and office hours.  \n2. YOUR ACCOUNT INFORMATION:  \nYour account number, invoice number, and bill date for the current bill.  \n3. TOTAL AMOUNT DUE:  \nSummarizes the total amount or budget amount due for service addresses included on this statement, along with the due date, which is the 21st of the month. Automatic debit/credit or bank draft would be indicated if you participate in one of these programs.  \n4. MESSAGE CENTER:  \nRead important messages about products, services, promotional offers, notices, and events.  \n5. PAYMENT STUB:  \nIf you are mailing your payment, bringing it into our office, or putting it in the drop box, detach this portion and include it with your check. The rest of this page can be kept for your records.  \nINFORMATION ON PAGE 1 SIDE 2:  \n1. IMPORTANT INFORMATION:  \nFor further details on all our rules and guidelines, [please visit](please visit SELCO.ShrewsburyMA.gov/policies)[ SELCO.ShrewsburyMA.gov/policies](please visit SELCO.ShrewsburyMA.gov/policies)  \n2. RIGHT TO DISPUTE YOUR ELECTRIC BILL:  \nIf you believe your bill is incorrect after discussing your bill with customer service, you have the right to contact the Public Utilities Consumer Division.  \n3. PAYMENT APPLICATION:  \nIf you do not specify your payment allocation to each service, this is how your payment will be posted.  \n4. UNABLE TO PAY YOUR BILL:  \nIf you are in need of electric payment assistance, please contact Customer Service at (508) 841-8500.  \n5. WAYS TO PAY YOUR BILL:  \nIn addition to the remittance slip, you may pay your bill via these other options.  \n100 Maple Ave  \nCUSTOMER SERVICE 508-841-8500  \nSELCO HELPDESK 508-841-8572  \n [SELCO.ShrewsburyMA.gov](SELCO.ShrewsburyMA.gov)  \nUNDERSTANDING YOUR BILL  \nINFORMATION ON PAGE 2 SIDE 1:  \n1. ELECTRIC SERVICE DESCRIPTION:   \nYour meter number, service location, and days in the current billing cycle.  \n2. ELECTRIC GRAPH:   \nShows your average electric usage for the past year, as well as average temperatures for each month.  \n3. CURRENT CHARGES:  \nA detailed listing of the electric usage charges will be listed here. This will also include any credits, customer charges, and standby charges.  \n4. ENERGY USAGE COMPARISON:   \nThis helpful chart will show this month's usage, last month's, and the same month last year, along with average daily use, cost, and outside temperature.  \n5. ADDITIONAL SERVICES:  \nIf you have internet, cable, or phone with SELCO, the current package and monthly charges will be listed here, along with bill cycle.  \nINFORMATION ON PAGE 2 SIDE 2:  \n1. OVERFLOW INFORMATION:  \nThis page of the bill is used as an overflow from the page before, listing the additional services used during this billing cycle.  \n100 Maple Ave  \nCUSTOMER SERVICE 508-841-8500  \nSELCO HELPDESK 508-841-8572  \n [SELCO.ShrewsburyMA.gov](SELCO.ShrewsburyMA.gov)","cbCaiep6WuJ8tFva","https://ap.wps.com/l/cbCaiep6WuJ8tFva","pdf",639724,"English","# Understanding Your Bill\n## Information on Page 1 Side 1\n## Information on Page 1 Side 2\n## Information on Page 2 Side 1\n## Information on Page 2 Side 2","[{\"question\":\"What key information is shown on page 1 side 1 of the bill?\",\"answer\":\"Page 1 side 1 provides customer service contact and helpdesk hours, account and invoice details, the total amount due with the due date, important messages, and payment-stub instructions for remitting by check.\"},{\"question\":\"What rights does a customer have if they believe the bill is incorrect?\",\"answer\":\"After discussing the bill with customer service, the customer may contact the Public Utilities Consumer Division to dispute the electric bill if it is incorrect.\"},{\"question\":\"How are payments applied if the allocation is not specified?\",\"answer\":\"If the customer does not specify how the payment should be allocated to each service, the bill states how the payment will be posted automatically.\"}]","How to Read Your Bill - Bill Template Guide | PDF"]