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........................................................................................................................2  \nADDING THE AGENCY CONTACT TO THE TEMPLATE....................................................................................................5  \nSelecting an Existing Agency Contact ...........................................................................................................................5  \nEdit an Existing Agency Contact ....................................................................................................................................6  \nAdding a New Agency Contact .......................................................................................................................................6  \nADDING THE NAMED INSURED TO THE TEMPLATE .......................................................................................................8  \nSelecting an Existing Named Insured ............................................................................................................................8  \nEdit an Existing Named Insured .....................................................................................................................................9  \nAdding a New Named Insured ......................................................................................................................................10  \nADDING POLICIES TO THE TEMPLATE ...........................................................................................................................12  \nSelecting an Existing Policy LOB..................................................................................................................................12  \nEditing an Existing Policy LOB......................................................................................................................................14  \nAdding a New Policy LOB..............................................................................................................................................15  \nAdditional Insured and/or Waiver of Subrogation Boxes ...........................................................................................17  \nADDING THE DESCRIPTION OF OPERATIONS TO THE TEMPLATE ............................................................................19  \nLanguage Library ...........................................................................................................................................................19  \nEditing Language Library Template .............................................................................................................................20  \nCreate a New Language Library Template ..................................................................................................................21  \nADDING THE CERTIFICATE HOLDER TO THE TEMPLATE............................................................................................24  \nSelecting an Existing Holder .........................................................................................................................................25  \nEdit an Existing Holder ..................................................................................................................................................26  \nAdd a New Holder ..........................................................................................................................................................27  \nADDING THE SIGNATURE TO THE CERTIFICATE TEMPLATE......................................................................................30  \nSelecting an Existing Signature ....................................................................................................................................30  \nEdit an Existing Signature ..............................................","cbCaigNVD8fs2HYQ","https://ap.wps.com/l/cbCaigNVD8fs2HYQ","pdf",3908987,38,"English","# STARTING THE CERTIFICATE TEMPLATE\n# ADDING THE AGENCY CONTACT TO THE TEMPLATE\n## Selecting an Existing Agency Contact\n## Edit an Existing Agency Contact\n## Adding a New Agency Contact\n# ADDING THE NAMED INSURED TO THE TEMPLATE\n## Selecting an Existing Named Insured\n## Edit an Existing Named Insured\n## Adding a New Named Insured\n# ADDING POLICIES TO THE TEMPLATE\n## Selecting an Existing Policy LOB\n## Editing an Existing Policy LOB\n## Adding a New Policy LOB\n## Additional Insured and/or Waiver of Subrogation Boxes\n# ADDING THE DESCRIPTION OF OPERATIONS TO THE TEMPLATE\n## Language Library\n## Editing Language Library Template\n## Create a New Language Library Template\n# ADDING THE CERTIFICATE HOLDER TO THE TEMPLATE\n## Selecting an Existing Holder\n## Edit an Existing Holder\n## Add a New Holder\n# ADDING THE SIGNATURE TO THE CERTIFICATE TEMPLATE\n## Selecting an Existing Signature\n## Edit an Existing Signature\n## Adding a New Signature\n# COMPLETING THE CERTIFICATE TEMPLATE\n# CERTIFICATE TEMPLATES MANAGER ACTIONS\n## Edit\n## Deactivate\n## Download\n## Clone","[{\"question\":\"How do you start creating a new certificate template?\",\"answer\":\"Open the COI Templates area from the left menu, then create a new template by clicking Create Template. 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