[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-239329-105":53,"doc-detail-239329-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","how-to-build-an-ex-program-roadmap","How to Build an EX Program Roadmap","","A practical how-to guide for building an employee experience (EX) program roadmap using a closed-loop approach. It walks through documenting current employee listening activities, defining an EX vision, assessing EX capabilities and maturity, and identifying experience gaps tied to business goals. The guide then helps prioritize EX projects and translate them into a roadmap spanning the next 2–5 years. Emphasis is placed on discovery, stakeholder mapping, and inventorying listening posts to strengthen communication and engagement over time.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":11,"@type":70,"position":76},"https://docshare.wps.com/template/presentations/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/how-to-build-an-ex-program-roadmap/239329/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/how-to-build-an-ex-program-roadmap/239329.png","ImageObject",442,249,{"name":88,"@type":89},"Ethan Miller","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-11-01","2026-09-11",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",20,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What is the purpose of an EX program roadmap?","Question",{"text":109,"@type":110},"It is a one-page strategic document that communicates the EX vision and turns employee listening work into a tangible set of activities aligned to current and future programs.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"What does documenting the current state of EX involve?",{"text":114,"@type":110},"It focuses on discovery: identifying existing employee listening activities, mapping key stakeholders, and inventorying listening posts, including teams and individuals who collect and use EX data.",{"name":116,"@type":107,"acceptedAnswer":117},"How are EX projects selected and planned in the roadmap?",{"text":118,"@type":110},"Projects are prioritized based on strategic needs, after assessing EX capabilities and identifying key experience gaps tied to business goals, then mapped into a roadmap covering the next 2–5 years.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},239329,1791728920,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":8,"category_name":11,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":15,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":79},687207017582,"https://ap-avatar.wpscdn.com/davatar_994ba38a5ba835b3df7d355c54d3ed8d","HOW-TO GUIDE  \nHow to Build an EX Program Roadmap  \nBy XM Institute  \nXM Institute HOW-TO GUIDE [xminstitute.com](xminstitute.com)  \nEXECUTIVE SUMMARY  \nThis how-to guide will help you create an employee experience (EX) program roadmap: a one-page strategic document illustrating current and future employee listening programs in your organization. A roadmap is a critical tool to communicate your EX vision and produce a tangible set of activities. While this guide contains suggested steps and advice to help you navigate this process, you can (and should!) adjust the approach as needed to match your specific environment. This may include completing steps in anon-linear fashion, adding steps or activities where necessary, skipping steps, or bringing in outside advisors to provide additional support and guidance.  \nSTEPS  \nThis how-to guide on building a closed-loop program contains the following steps:  \n1. Document the Current State of EX. Establish a baseline understanding of employee listening activities happening across the organization and map your key stakeholders.  \n2. Define Your EX Vision. Develop a compelling vision for the future state of employee experience for your organization.  \n3. Assess Your EX Capabilities. Complete a diagnostic assessment of the  \norganization’s EX maturity level, identifying the competencies and skills already in place and areas of development.  \n4. Identify Key Experience Gaps. Detail which employee experiences are critical for the attainment of your business goals and draft an EX Project Evaluation Inventory to address them.  \n5. Prioritize Your EX Projects. Prioritize EX projects that address your strategic needs, ranking them in order of delivery for your roadmap.  \n6. Build Your EX Program Roadmap. Create an EX program roadmap that visualizes the path you expect to take over the next 2 to 5 years in order to realize your EX vision.  \nStep 1: Document the Current State of EX  \nGoal: Establish a baseline understanding of employee listening activities happing in across the organization and map your key stakeholders.  \nThis first step is all about discovery. The current state of EX in your organization is the foundation on which you build a compelling future roadmap. Employee listening activities already happening across your organization may range from one-off feedback requests to ongoing programs of work. As a first step on the path to building a roadmap, deepen your understanding of the current state of the employee experience management within your organization, such as which employee  \nCopyright © 2023 Qualtrics® . All rights reserved. Page 2  \nXM Institute HOW-TO GUIDE [xminstitute.com](xminstitute.com)  \nlistening posts exist, the teams and individuals who use employee insights, and a map of critical stakeholders for your EX program moving forward.  \nSome activities you may want to carry out in this step include:  \n• Identify teams or individuals who are collecting EX data. The goal of this activity is to take stock of where in the organization employee experience data is being collected, analyzed, and actioned. This might be enablement teams running training sessions, HR teams responsible for promotion and performance management, L&D teams who provide leadership development, teams assembled to design the future of work, those who run onboarding programs, IT or tech support, managers who measure team culture, and more. They may be conducting their own listening projects or accessing ones that are centrally managed.  \n• Conduct discovery sessions. Connect with the people collecting EX data to learn more about their EX work. The goal of these discovery sessions is to uncover details of the EX projects that are in flight or planned. Areas to explore in these discovery sessions might include the technology systems they are using, how they are collecting and storing data, listening post design, the business needs to be met, and stakeholders involved.  \n• Inventory existing listening posts. N","cbCaifMBDJpwGXiW","https://ap.wps.com/l/cbCaifMBDJpwGXiW","pdf",308556,"English","# Steps to Build an EX Program Roadmap\n## Document the Current State of EX\n## Define Your EX Vision\n## Assess Your EX Capabilities\n## Identify Key Experience Gaps\n## Prioritize Your EX Projects\n## Build Your EX Program Roadmap","[{\"question\":\"What is the purpose of an EX program roadmap?\",\"answer\":\"It is a one-page strategic document that communicates the EX vision and turns employee listening work into a tangible set of activities aligned to current and future programs.\"},{\"question\":\"What does documenting the current state of EX involve?\",\"answer\":\"It focuses on discovery: identifying existing employee listening activities, mapping key stakeholders, and inventorying listening posts, including teams and individuals who collect and use EX data.\"},{\"question\":\"How are EX projects selected and planned in the roadmap?\",\"answer\":\"Projects are prioritized based on strategic needs, after assessing EX capabilities and identifying key experience gaps tied to business goals, then mapped into a roadmap covering the next 2–5 years.\"}]","How to Build an EX Program Roadmap | PDF",1789147360]