[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-282147-105":3,"doc-detail-282147-en":80,"detail-sidebar-cat-1-en-105":97},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":73,"head_meta":75,"extra_data":77,"updated_unix":79},105,"en","housing-tenancy-management-policies-version-1-policy-framework-and-procedures","HOUSING & TENANCY MANAGEMENT POLICIES - Version 1 - Policy framework and procedures","","Housing and Tenancy Management Policies document sets out governance expectations, access rules, eligibility criteria, and allocation procedures for housing provision. It defines how tenancies are created, managed, and ended, including tenancy agreements, rental bond handling, charges, responsibilities, and processes for absence, abandonment, and property management. It further addresses exchange and transfers, squatters, succession, tenant participation, and community-sustaining tenancy practices. Rental management covers rent setting, assessment, and rental arrears response, supported by asset and maintenance policy categories.",{"@graph":14,"@context":72},[15,34,55],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/template/","Template",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/template/general/","General",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/template/housing-tenancy-management-policies-version-1-policy-framework-and-procedures/282147/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/housing-tenancy-management-policies-version-1-policy-framework-and-procedures/282147.png","ImageObject",442,249,{"name":42,"@type":43},"Sage","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-09-22","2026-09-16",true,{"@type":52,"interactionType":53,"userInteractionCount":30},"InteractionCounter",{"@type":54},"ViewAction",{"@type":56,"mainEntity":57},"FAQPage",[58,64,68],{"name":59,"@type":60,"acceptedAnswer":61},"What does the policy document cover across its main sections?","Question",{"text":62,"@type":63},"It covers the housing and tenancy policy framework, access to housing, tenancy management, rental management, and asset maintenance policy categories.","Answer",{"name":65,"@type":60,"acceptedAnswer":66},"How is access to housing and eligibility handled?",{"text":67,"@type":63},"The document sets out procedures for applying for housing, eligibility requirements, allocation processes, and guidance for high priority needs and suitable housing types.",{"name":69,"@type":60,"acceptedAnswer":70},"What rules govern tenancy management and ending a tenancy?",{"text":71,"@type":63},"It specifies tenancy agreements, rental bond and water charges, tenant responsibilities, starting a tenancy, processes related to absence or abandonment, and steps for ending a tenancy.","https://schema.org",{"og:url":32,"og:type":74,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":76,"canonical":32},"index,follow",{"doc_id":78,"site_id":7},282147,1789570457,{"code":4,"msg":81,"data":82},"success",{"doc_id":78,"user_id":83,"nickname":42,"user_avatar":84,"doc_module":22,"category_id":85,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":86,"file_id":87,"file_url":88,"file_type":89,"file_size":90,"view_count":30,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":91,"language":92,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":93,"faqs":94,"seo_title":95,"seo_description":12,"update_tm":79,"read_time":96},687197207057,"https://ap-avatar.wpscdn.com/davatar_29158cc5080c5b710cf443261637dec0",158,"HOUSING & TENANCY MANAGEMENT  \nPOLICIES  \nDate Approved: 01/06/2020  \nDate for Review: 01/06/2021  \nVersion Control: Version 1  \nRecord of Policy Review:  \n\n| Date Policy was Issued | Date of Review | Reason for Review | Additional Comments |\n| --- | --- | --- | --- |\n| 01/06/2018 | 01/06/2020 | Update for NRS accreditation |  |\n|  |  |  |  |\n|  |  |  |  |\n\nTable of Contents  \nSECTION 1 – HOUSING AND TENANCY POLICY FRAMEWORK....................................................................... 5  \nIntroduction............................................................................................................................................... 5  \nGood Governance Practices ...................................................................................................................... 5  \nSECTION 2-ACCESS TO HOUSING................................................................................................................. 6  \nApplying for housing ................................................................................................................................. 6  \nEligibility .................................................................................................................................................... 6  \nHousing Minors.......................................................................................................................................... 8  \nSeasonal Employment ............................................................................................................................... 8  \nExtenuating Circumstances ....................................................................................................................... 9  \nAllocation Procedures ............................................................................................................................. 10  \nHousing Register...................................................................................................................................... 10  \nHousing Register Review ......................................................................................................................... 11  \nHigh Priority Needs.................................................................................................................................. 11  \nAllocation................................................................................................................................................. 12  \nSuitable/appropriate Housing Type ........................................................................................................ 12  \nConfidentiality ......................................................................................................................................... 13  \nSECTION THREE-TENANCY MANAGEMENT ............................................................................................... 14  \nTenancy agreement................................................................................................................................. 14  \nRental bond ............................................................................................................................................. 14  \nWater Charges ......................................................................................................................................... 14  \nTenants responsibilities ........................................................................................................................... 15  \nStarting a Tenancy ................................................................................................................................... 16  \nAbsence from Dwellings and Abandonment of Premises ....................................................................... 17  \nUncollected goods ..............................................................................................................................","cbCaippGE9Y2EH8C","https://ap.wps.com/l/cbCaippGE9Y2EH8C","pdf",358734,41,"English","# SECTION 1 – HOUSING AND TENANCY POLICY FRAMEWORK\n## Introduction\n## Good Governance Practices\n# SECTION 2-ACCESS TO HOUSING\n## Applying for housing\n## Eligibility\n## Housing Minors\n## Seasonal Employment\n## Extenuating Circumstances\n## Allocation Procedures\n## Housing Register\n## Housing Register Review\n## High Priority Needs\n## Allocation\n## Suitable/appropriate Housing Type\n## Confidentiality\n# SECTION THREE-TENANCY MANAGEMENT\n## Tenancy agreement\n## Rental bond\n## Water Charges\n## Tenants responsibilities\n## Starting a Tenancy\n## Absence from Dwellings and Abandonment of Premises\n## Uncollected goods\n## Perishable Goods\n## Disposal of Non-Perishable Goods (other than personal documents)\n## Ending a tenancy\n## Exchanging of housing between tenants and tenancy transfers\n## Squatters (unauthorised occupants)\n## Succession of tenancy\n## Tenant participation and satisfaction\n## Participating in the wider community-sustaining tenancies\n## Building relationships & working in the community\n# SECTION FOUR-RENTAL MANAGEMENT\n## Rent assessment and setting\n## Rental arrears management\n# SECTION FIVE – ASSET MANAGEMENT, CYCLICAL/PLANNED AND RESPONISVE MAINTENANCE POLICY\n## Categories of repairs & maintenanc","[{\"question\":\"What does the policy document cover across its main sections?\",\"answer\":\"It covers the housing and tenancy policy framework, access to housing, tenancy management, rental management, and asset maintenance policy categories.\"},{\"question\":\"How is access to housing and eligibility handled?\",\"answer\":\"The document sets out procedures for applying for housing, eligibility requirements, allocation processes, and guidance for high priority needs and suitable housing types.\"},{\"question\":\"What rules govern tenancy management and ending a tenancy?\",\"answer\":\"It specifies tenancy agreements, rental bond and water charges, tenant responsibilities, starting a tenancy, processes related to absence or abandonment, and steps for ending a tenancy.\"}]","HOUSING & TENANCY MANAGEMENT POLICIES - Version 1 - Policy framework and procedures | PDF",14,{"code":4,"msg":81,"data":98},[99,104,109,113,118,123,128,133,138],{"id":100,"doc_module":22,"doc_module_name":25,"category_name":101,"show_sort_weight":102,"slug":103},11,"Presentations",90,"presentations",{"id":105,"doc_module":22,"doc_module_name":25,"category_name":106,"show_sort_weight":107,"slug":108},12,"Resumes",80,"resumes",{"id":96,"doc_module":22,"doc_module_name":25,"category_name":110,"show_sort_weight":111,"slug":112},"Invoices",70,"invoices",{"id":114,"doc_module":22,"doc_module_name":25,"category_name":115,"show_sort_weight":116,"slug":117},15,"Posters",60,"posters",{"id":119,"doc_module":22,"doc_module_name":25,"category_name":120,"show_sort_weight":121,"slug":122},16,"Social Media",50,"social-media",{"id":124,"doc_module":22,"doc_module_name":25,"category_name":125,"show_sort_weight":126,"slug":127},17,"Forms",40,"forms",{"id":129,"doc_module":22,"doc_module_name":25,"category_name":130,"show_sort_weight":131,"slug":132},18,"Letters",30,"letters",{"id":134,"doc_module":22,"doc_module_name":25,"category_name":135,"show_sort_weight":136,"slug":137},21,"Paper Templates",5,"papers-templates",{"id":85,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":4,"slug":139},"general-158"]