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The position includes leading and supervising housekeeping tasks, assisting with cabin cluster turnovers, follow-up inspections, guest-related issue feedback, and new team-member training. Core duties cover comprehensive cleaning of apartments, public areas, lobbies, cabins, bunk rooms, and hotel rooms, plus laundry and guest request support within scheduled time. 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Headquartered on the shores ofthe Chesapeake Bay in North East Maryland, NorthBay is the largest program of its kind, serving middle school students from Maryland and surrounding states. NorthBay’s goal is to transform lives and inspire action by fundamentally changing the way students experience and engage in education. NorthBay programs provide experience-based education, emphasizing social emotional learning, leadership, math, science, language arts, and literacy, while simultaneously facilitating meaningful outdoor experiences and adventure. NorthBay delivers excellence in programing and service to set the national standard for experiential outdoor education. This is a residential program, with operations running 24 hours a day, 7 days a week.  \nNorthBay is seeking a Housekeeping Supervisor to provide managerial support to the housekeeping team in manager’s absence, including final room/area inspections and completion of daily task sheets. Housekeeping is an integral part of the success of our programs; our Housekeeping Supervisor will be a positive role model for NorthBay and have the ability to be flexible with requests and changes to the housekeeping daily plan. He/she assists the manager with new housekeeper training. cleaning of all public areas, apartments, lobbies, cabins, bunk rooms, & Kestrel hotel rooms as well as doing laundry inbetween as needed.  \nESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.  \n1. Lead and supervise housekeeping team tasks in manager’s absence; attend weekly service planning meeting in manager’s absence or per manager ’s request.  \n2. Assist housekeeping team members in performing turnovers in cabin clusters and conduct final cluster inspections.  \n3. Conduct follow-up inspections ofall public areas and provide feedback about issues which need to be corrected.  \n4. Assist manager with new team member training.  \n5. Ensure daily task sheets are completed at the end of each workday; create a weekly walk-through list of additional cleaning tasks.  \n6. Clean all bathrooms including counters, mirrors, sinks, lavatories and fixtures in apartment and common areas.  \nHousekeeping Supervisor  \n7. Vacuum carpeted areas and mop floors.  \n8. Spot clean walls and windows.  \n9. Dust furniture and empty trashcans.  \n10. Clean baseboards, pictures, lights, and HVAC vents.  \n11. Honor any additional housekeeping need/request made by guests during the allotted time.  \n12. Assist with picking up trash four (4) times a day.  \n13. Report any pertinent information to management directly related to the wellbeing of the guest.  \n14. Perform any additional housekeeping tasks as necessary.  \n15. Additionally, perform any duty requested by Management to ensure efficient and effective operation of the Community.  \nQUALIFICATIONS:  \nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  \nEDUCATION and/or EXPERIENCE:  \nAt least 1 year of housekeeping experience General knowledge of housekeeping.  \nAbility to use all required equipment.  \nPrevious supervisor/management experience is preferred.  \nSUPERVISORY RESPONSIBILITIES:  \nDaily team task review and feedback in the event of manager absence; new team member training.  \nLANGUAGE AND SUPERVISORY SKILLS:  \nMust have excellent communication skills  \nAbility to rea","cbCaisf13zxZsLVZ","https://ap.wps.com/l/cbCaisf13zxZsLVZ","pdf",237117,"English","# SUMMARY\n## Essential Duties and Responsibilities\n## Qualifications\n## Supervisory Responsibilities\n## Language and Supervisory Skills\n## Licenses, Certificates, Registrations\n## Physical Demands\n## Work Environment","[{\"question\":\"What are the primary responsibilities of a Housekeeping Supervisor in this role?\",\"answer\":\"The supervisor provides managerial support when the manager is absent, leads housekeeping tasks, completes final room/area inspections, and ensures daily task sheets are finished at the end of each workday. The role also supports training and conducts inspections with feedback for issues to correct.\"},{\"question\":\"What cleaning areas and tasks are included?\",\"answer\":\"The duties include cleaning bathrooms and fixtures, vacuuming and mopping floors, spot cleaning walls and windows, dusting furniture and emptying trashcans, cleaning baseboards and lighting, and attending to HVAC vents. It also includes cleaning public areas, apartments, lobbies, cabins, bunk rooms, and specific hotel rooms, plus laundry as needed.\"},{\"question\":\"What qualifications and requirements are required to be considered?\",\"answer\":\"The role requires at least one year of housekeeping experience and general knowledge of housekeeping, with ability to use required equipment. Previous supervisor/management experience is preferred, strong communication and instruction-following skills are required, and a valid driver’s license is required.\"}]","Housekeeping Supervisor - Job Description | PDF",1789322485]