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Responsibilities include preparing dining areas, greeting and seating guests, managing wait lists and order fairness, maintaining menu and restroom standards, and supporting to-go orders and retail inventory. The role requires adherence to sanitation procedures, accurate POS and payment handling, readiness for inventory counting, and calm communication with guests, including directing inquiries to managers.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":51,"@type":70,"position":76},"https://docshare.wps.com/template/general/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/hosthostess-servers-and-cooks-full-job-description/261579/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/hosthostess-servers-and-cooks-full-job-description/261579.png","ImageObject",442,249,{"name":88,"@type":89},"Mia  ","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-09-20","2026-09-14",true,{"@type":98,"interactionType":99,"userInteractionCount":73},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What are the core responsibilities of a host or hostess?","Question",{"text":108,"@type":109},"Greet guests, escort them to their tables, present menus and silverware, ensure the server knows guests are seated, and check with guests to resolve issues quickly.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What duties are required to keep operations running smoothly?",{"text":113,"@type":109},"Maintain cleanliness in the dining room, entryway, restrooms, and menus; keep entry doors welcoming; manage wait lists with accurate wait times; and follow company sanitation procedures.",{"name":115,"@type":106,"acceptedAnswer":116},"What skills are expected for handling orders and payments?",{"text":117,"@type":109},"Operate POS systems, make change correctly, execute credit card transactions accurately, prepare to-go orders accurately, and deliver food and beverages on trays while handling possible physical lifting demands.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},261579,1789355429,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":50,"category_name":51,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":73,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":73,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":125,"read_time":9},687207024478,"https://ap-avatar.wpscdn.com/davatar_a8503ba1806abce46bf441b54a3ca4cd","Host/Hostess, Servers, and Cooks  \nFull job description  \nEssential Functions:  \nMake sure all menus are wiped down, free of spots or stains, and complete  \nMake sure entry doors are clean, free of debris and inviting  \nCheck with manager to assure there are no large or private parties you do not know about Draw out floor plan and rotation list according to managers request  \nGreet guests, escort them to their table, and present menus/silverware set up  \nEnsure the server is aware they have been seated  \nKeep the counts for individual server so things come out fair at the end of the night  \nKeep an eye out that the dining room, entryway, restrooms, and menus are kept clean throughout operations.  \nMaintain wait list and quote accurate wait time when on a wait  \nEnsure full stock of kids menus ready with crayons  \nSay good-bye to all the guests. Check to see that everything was wonderful. Not only is the host or hostess the first impression the guest gets when they come to an establishment, they are also the last. You should check with every guest and if there was any kind of problem quickly get a manager.  \nAnswer questions about location, hours of operation, retail items, food and drinks including ingredients, preparation and accompanying items and be able to direct other inquiries to the appropriate individual (i.e. manager) .  \nTake to-go orders over the phone in a welcoming and polite manner  \nPrepare to-go orders at guests request, ensuring accurate and correct order  \nAssist guests who wish to look at or buy retail items  \nCount retail items according to inventory procedures set by manager  \nMaintain table appearance by pre-bussing, checking drink levels, removing clutter and providing extra napkins if necessary  \nAdhere to company sanitation procedures  \nKeep immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action which may be taken  \nMaintain a favorable working relationship with all other company employees and purveyors to foster and promote a cooperative and harmonious working climate, which will be conducive to maximum employee morale, productivity, efficiency, and effectiveness  \nProvide a favorable image of the company at all times to promote its aims and objectives, and to foster and enhance public recognition and acceptance of all of its areas of endeavor  \nMust always be dressed neatly and well-groomed in company approved uniform  \nMust be able [to operate P.O.S. computer](to operate P.O.S. computer), make change correctly, and execute credit card transactions accurately  \nMust be able to deliver food & beverages on trays, which may require lifting up to 30 lbs.  \nMust be able to calmly respond to angry guests and notify a manager  \nStand and walk during entire 6-8 hour shift  \nMust be able to read menus to sight-impaired guests  \nMust be able to hear well amongst loud background noise Must be able to write or memorize orders","cbCaiu77KpZE7IXc","https://ap.wps.com/l/cbCaiu77KpZE7IXc","pdf",73061,"English","# Essential Functions\n## Guest Greeting and Seating\n## Cleanliness and Sanitation\n## Orders, POS, and Inventory\n## Communication and Staff Coordination","[{\"question\":\"What are the core responsibilities of a host or hostess?\",\"answer\":\"Greet guests, escort them to their tables, present menus and silverware, ensure the server knows guests are seated, and check with guests to resolve issues quickly.\"},{\"question\":\"What duties are required to keep operations running smoothly?\",\"answer\":\"Maintain cleanliness in the dining room, entryway, restrooms, and menus; keep entry doors welcoming; manage wait lists with accurate wait times; and follow company sanitation procedures.\"},{\"question\":\"What skills are expected for handling orders and payments?\",\"answer\":\"Operate POS systems, make change correctly, execute credit card transactions accurately, prepare to-go orders accurately, and deliver food and beverages on trays while handling possible physical lifting demands.\"}]","Host/Hostess - Servers and Cooks - Full Job Description | PDF"]