[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-195060-105":3,"detail-sidebar-cat-1-en-105":80,"doc-detail-195060-en":126},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":73,"head_meta":75,"extra_data":77,"updated_unix":79},105,"en","high-level-process-overview-command-channel-review","High Level Process Overview - Command Channel Review","","This document outlines two high-level process overviews related to handling complaints and disciplinary actions. The first, titled 'High Level Process Overview,' details the stages from complaint receipt to either mediation, discipline recommendation, or termination without finding. It illustrates the decision points based on investigation findings, such as 'Sustained,' 'Not Sustained,' 'Unfounded,' and 'Exonerated,' and the subsequent paths for mediation agreements, discipline imposition, or challenges. The second section, 'Review Process - Command Channel Review (CCR),' provides a detailed flowchart for a command channel review of investigations. It begins with the investigation entering the CCR and progresses through multiple levels of review by exempt members, superintendents, and the BIA Bureau Chief. Key decision points include whether the investigation meets criteria for CCR, whether the allegation changed, and whether the BIA Bureau Chief concurs with the findings. The process concludes with either an investigation closed outcome or a return to the investigator. Both flowcharts visually represent complex procedural steps to ensure thoroughness and appropriate action in disciplinary matters.",{"@graph":14,"@context":72},[15,34,55],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/template/","Template",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/template/general/","General",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/template/high-level-process-overview-command-channel-review/195060/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/high-level-process-overview-command-channel-review/195060.png","ImageObject",442,249,{"name":42,"@type":43},"Jake","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-09-27","2026-09-03",true,{"@type":52,"interactionType":53,"userInteractionCount":33},"InteractionCounter",{"@type":54},"ViewAction",{"@type":56,"mainEntity":57},"FAQPage",[58,64,68],{"name":59,"@type":60,"acceptedAnswer":61},"What are the possible outcomes of an investigation according to the High Level Process Overview?","Question",{"text":62,"@type":63},"The investigation can result in a finding of \"Sustained,\" \"Not Sustained,\" \"Unfounded,\" or \"Exonerated.\" It can also be terminated without a finding. Each outcome leads to different subsequent processes.","Answer",{"name":65,"@type":60,"acceptedAnswer":66},"What is the purpose of the Command Channel Review (CCR)?",{"text":67,"@type":63},"The Command Channel Review (CCR) is a process to review investigations and any concerns noted during the review of exempt members to ensure thoroughness and appropriateness of findings and recommendations.",{"name":69,"@type":60,"acceptedAnswer":70},"What happens if the BIA Bureau Chief does not concur with the investigation findings and recommendations?",{"text":71,"@type":63},"If the BIA Bureau Chief does not concur, the document indicates a need to address why and implies further action or review is required, potentially involving aspects like the adequacy and timeliness of the investigation, the appropriateness of recommendations, and the soundness of the investigation's conclusion.","https://schema.org",{"og:url":32,"og:type":74,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":76,"canonical":32},"index,follow",{"doc_id":78,"site_id":7},195060,1788445129,{"code":4,"msg":81,"data":82},"success",[83,88,93,98,103,108,113,118,123],{"id":84,"doc_module":22,"doc_module_name":25,"category_name":85,"show_sort_weight":86,"slug":87},11,"Presentations",90,"presentations",{"id":89,"doc_module":22,"doc_module_name":25,"category_name":90,"show_sort_weight":91,"slug":92},12,"Resumes",80,"resumes",{"id":94,"doc_module":22,"doc_module_name":25,"category_name":95,"show_sort_weight":96,"slug":97},14,"Invoices",70,"invoices",{"id":99,"doc_module":22,"doc_module_name":25,"category_name":100,"show_sort_weight":101,"slug":102},15,"Posters",60,"posters",{"id":104,"doc_module":22,"doc_module_name":25,"category_name":105,"show_sort_weight":106,"slug":107},16,"Social Media",50,"social-media",{"id":109,"doc_module":22,"doc_module_name":25,"category_name":110,"show_sort_weight":111,"slug":112},17,"Forms",40,"forms",{"id":114,"doc_module":22,"doc_module_name":25,"category_name":115,"show_sort_weight":116,"slug":117},18,"Letters",30,"letters",{"id":119,"doc_module":22,"doc_module_name":25,"category_name":120,"show_sort_weight":121,"slug":122},21,"Paper Templates",5,"papers-templates",{"id":124,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":4,"slug":125},158,"general-158",{"code":4,"msg":81,"data":127},{"doc_id":78,"user_id":128,"nickname":42,"user_avatar":129,"doc_module":22,"category_id":124,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":11,"file_id":130,"file_url":131,"file_type":132,"file_size":133,"view_count":30,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":134,"language":135,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":12,"update_tm":79,"read_time":89},962084928904,"https://ap-avatar.wpscdn.com/davatar_155a257f0dc6eb9ab79c44ca47cae57d","cbCaiaEZFptaqBFT","https://ap.wps.com/l/cbCaiaEZFptaqBFT","pdf",3167172,34,"English","# High Level Process Overview\n# Review Process - Command Channel Review","[{\"question\":\"What are the possible outcomes of an investigation according to the High Level Process Overview?\",\"answer\":\"The investigation can result in a finding of \\\"Sustained,\\\" \\\"Not Sustained,\\\" \\\"Unfounded,\\\" or \\\"Exonerated.\\\" It can also be terminated without a finding. Each outcome leads to different subsequent processes.\"},{\"question\":\"What is the purpose of the Command Channel Review (CCR)?\",\"answer\":\"The Command Channel Review (CCR) is a process to review investigations and any concerns noted during the review of exempt members to ensure thoroughness and appropriateness of findings and recommendations.\"},{\"question\":\"What happens if the BIA Bureau Chief does not concur with the investigation findings and recommendations?\",\"answer\":\"If the BIA Bureau Chief does not concur, the document indicates a need to address why and implies further action or review is required, potentially involving aspects like the adequacy and timeliness of the investigation, the appropriateness of recommendations, and the soundness of the investigation's conclusion.\"}]","High Level Process Overview - Command Channel Review | PDF"]