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It defines organisational obligations for accountability, clinical governance, privacy, intellectual property and data integrity, alongside accreditation, admission and reporting expectations. The section further explains health and service funding principles, adjustments, and payment structures supporting performance, throughput, and program-specific activities.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":11,"@type":70,"position":76},"https://docshare.wps.com/template/presentations/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/health-operations-part-two-service-delivery-accountability-compliance-and-reporting-funding/282519/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/health-operations-part-two-service-delivery-accountability-compliance-and-reporting-funding/282519.png","ImageObject",442,249,{"name":88,"@type":89},"Alex Sinclair","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-27","2026-09-16",true,{"@type":98,"interactionType":99,"userInteractionCount":25},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What areas are covered under Part two: Health operations?","Question",{"text":108,"@type":109},"It covers service delivery, organisational accountability and compliance, reporting requirements, and funding across multiple health domains including hospitals, ambulance, mental health, drug services, aged care and primary/community care.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What organisational obligations does the document address?",{"text":113,"@type":109},"It outlines obligations related to clinical governance, clinical risk management, consumer and community participation, privacy, intellectual property, data integrity, and risk management practices.",{"name":115,"@type":106,"acceptedAnswer":116},"How does the document describe funding under health operations?",{"text":117,"@type":109},"It explains funding information including organisation funding, funding adjustments, price indexation, redirection of funds, revenue and cash flow to hospitals, and program-specific funding for areas such as ambulatory care, palliative care, and aged care.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},282519,1791725664,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":8,"category_name":11,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":25,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":135,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":141},1099523882182,"https://ap-avatar.wpscdn.com/davatar_6f874abed73319feea01a86fa6f0fab8","Part two: Health operations  \nIf you would like to receive this publication in an accessible format, please phone (03) 9096 8325 using the National Relay Service 13 36 77 if required.  \n© Copyright, State of Victoria, Department of Health, 2011  \nPublished by the Funding and Information Policy Branch, Department of Health, Melbourne, Victoria. This publication is copyright, no part may be reproduced by any process except in accordance with the provisions of the Copyright Act 1968.  \nThis document is also available in PDF format on the [internet at: www.health.vic.gov.au/pfg](internet at: www.health.vic.gov.au/pfg)[ ](internet at: www.health.vic.gov.au/pfg)[Authorised by the State Government of Victoria](Authorised by the State Government of Victoria), 50 Lonsdale Street, Melbourne.  \nPart two: Health operations i Glossary of acronyms and abbreviations 28  \nIntroduction 30  \n1. Service delivery 31  \n1.1 Hospitals and health services 31  \n1.1.1 Small rural health services 31  \n1.1.2 Emergency departments 32  \n1.1.3 State Trauma System 32  \n1.1.4 Critical care services 33  \n1.1.5 Surgical services 33  \n1.1.6 Maternity Services 34  \n1.1.7 Neonatal services 35  \n1.1.8 Acute medicine 35  \n1.1.9 Cancer services 36  \n1.1.10 Palliative care 37  \n1.1.11 Renal health 37  \n1.1.12 Subacute services 38  \n1.1.13 Specialist clinics 41  \n1.1.14 Pharmaceuticals 41  \n1.1.15 Organ and tissue donation 42  \n1.1.16 Health Innovation and Reform Council 43  \n1.1.17 Improving service delivery 43  \n1.1.18 Victorian Health Services Performance website 44  \n1.2 Ambulance services 44  \n1.3 Mental health 45  \n1.3.1 Broader policy direction 45  \n1.3.2 Service delivery requirements 46  \n1.3.3 Reporting changes for 2011􀀐12 46  \n1.3.4 Key policies and guidelines 46  \n1.4 Drug services 47  \n1.4.1 Broader policy direction 47  \n1.4.2 Service delivery requirements 47  \n1.4.3 Key policies and guidelines 48  \n1.5 Aged care 48  \n1.5.1 New Aged Care Assessment Program requirements 48  \n1.6 Primary, community and dental health 49  \n1.6.1 Community Health Program 49  \n1.6.2 Dental Health Program 50  \n1.6.3 NURSE-ON-CALL 50  \n1.7 Aboriginal health 51  \n2. Accountability, compliance and reporting 53  \n2.1 Organisational obligations 53  \n2.1.1 Hospitals accountability agreements 53  \n2.1.2 Non-government organisations accountability agreements 53  \n2.1.3 Registered community health centres accountability agreements 54  \n2.1.4 Clinical governance 54  \n2.1.5 Clinical risk management 54  \n2.1.6 Consumer, carer and community participation requirements 55  \n2.1.7 Goods and services tax 56  \n2.1.8 Risk management 56  \n2.1.9 Fire risk management 57  \n2.1.10 Privacy 57  \n2.1.11 Intellectual property 58  \n2.2 Hospitals and health services 58  \n2.2.1 Health service accreditation 58  \n2.2.2 Hospital admission policy 59  \n2.2.3 Data integrity 60  \n2.2.4 Overview of acute health data collections 61  \n2.2.5 Commonwealth/State reporting requirements 63  \n2.2.6 Procurement and purchasing requirements 64  \n2.2.7 Capital works and equipment 64  \n2.2.8 Workforce requirements 65  \n2.2.9 Credentialling and defining scope of clinical practice 65  \n2.2.10 Ethical review of multi-site clinical trials 66  \n2.2.11 Core hospital-based outcome indicators 66  \n2.2.12 Cultural and linguistic diversity 67  \n2.2.13 Community advisory committees 68  \n2.2.14 Primary care and population health advisory committees 68  \n2.2.15 Integrated cancer services 68  \n2.2.16 Blood Matters Program 69  \n2.3 Ambulance services 69  \n2.4 Mental health services 70  \n2.4.1 Data collection requirements and reporting timelines 70  \n2.5 Drug services 70  \n2.5.1 Data collection requirements and reporting timelines 70  \n2.6 Aged care 70  \n2.7 Aboriginal health 70  \n2.8 Primary and community health 71  \n2.9 Public health 71  \n2.10 National Healthcare Agreement 71  \n3. Funding 72  \n3.1 General information 72  \n3.1.1 Organisation funding 72  \n3.1.2 Funding adjustments 72  \n3.1.3 Price Indexation 73  \n3.1.4 Indexation and enterprise ba","cbCaic1CLs6r1GBg","https://ap.wps.com/l/cbCaic1CLs6r1GBg","pdf",1161069,232,"English","# Introduction\n## Service delivery\n## Accountability, compliance and reporting\n## Funding","[{\"question\":\"What areas are covered under Part two: Health operations?\",\"answer\":\"It covers service delivery, organisational accountability and compliance, reporting requirements, and funding across multiple health domains including hospitals, ambulance, mental health, drug services, aged care and primary/community care.\"},{\"question\":\"What organisational obligations does the document address?\",\"answer\":\"It outlines obligations related to clinical governance, clinical risk management, consumer and community participation, privacy, intellectual property, data integrity, and risk management practices.\"},{\"question\":\"How does the document describe funding under health operations?\",\"answer\":\"It explains funding information including organisation funding, funding adjustments, price indexation, redirection of funds, revenue and cash flow to hospitals, and program-specific funding for areas such as ambulatory care, palliative care, and aged care.\"}]","Health operations - Part two - Service delivery, accountability, compliance and reporting, funding | PDF",1789576615,81]