[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-260335-105":53,"doc-detail-260335-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","head-sommelier-position-description-duties-responsibilities","Head Sommelier - Position Description - Duties & Responsibilities","","Head Sommelier role documentation outlines responsibilities for leading day-to-day sommelier operations in accordance with company standards, operational and human resources manuals. The position focuses on beverage control compliance, guest complaint resolution coordination, staff training and performance management, wine operation expertise, inventory and cellar maintenance, and promotion initiatives to maximize revenue and guest experience. It also covers enforcement of drinking-age and sexual harassment policies, outlet inspections, uniform compliance, shift reporting, and financial control of beverage, equipment, and labor costs within corporate guidelines.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/head-sommelier-position-description-duties-responsibilities/260335/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/head-sommelier-position-description-duties-responsibilities/260335.png","ImageObject",442,249,{"name":88,"@type":89},"Theodora","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-30","2026-09-13",true,{"@type":98,"interactionType":99,"userInteractionCount":30},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What are the core operational responsibilities of the Head Sommelier?","Question",{"text":108,"@type":109},"The Head Sommelier ensures smooth sommelier operations, enforces beverage control procedures, addresses guest complaints, coordinates with restaurant and cellar leadership, and maintains adherence to the drinking age policy.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What training and development duties does the Head Sommelier perform?",{"text":113,"@type":109},"The role attends required meetings and training, mentors and evaluates sommeliers, conducts wine trainings and seminars for staff and guests, and supports future training using company wine training programs and modules.",{"name":115,"@type":106,"acceptedAnswer":116},"How does the Head Sommelier manage financial and inventory responsibilities?",{"text":117,"@type":109},"The Head Sommelier controls beverage, equipment, and labor costs within corporate guidelines, monitors consumption and wastage, manages overtime procedures, maintains wine lists, and ensures sufficient inventory of sommelier support items.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},260335,1790147146,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":30,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":79,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":73},687197207919,"https://ap-avatar.wpscdn.com/avatar/a000253d6f5f7c60be?x-image-process=image/resize,m_fixed,w_180,h_180&k=1779446848396160552","International Cruise Services , Inc.  \n&  \nSEVEN SEAS SERVICES LIMITED  \nP O S I T I O N D E S C R I P T I O N  \nPosition Title: Head Sommelier  \nDepartment: F&B Sub-Department: Beverage  \nReports To: F&B Director, Restaurant Manager, Executive Cellar Master (Oclass), Assistant F&B (RSSC)  \nDirect Reports: Sommeliers, Bar Waiters and Deck Stewards  \nPosition summary  \nThe Head Sommelier ensures the smooth running of the Sommeliers operation on a day-to-day basis, in line with company standards and policies outlined in the operational manuals and in the human resources manual, including familiarizing and training of employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.  \nEssential duties and responsibilities  \nOperational  \n Ensures that all crew working in the sommelier operation are well aware of the companies’ beverage control procedures and have acknowledged them by signing the appropriate acknowledgement letters.  \n Timely handling and resolving of guest complaints regarding the sommelier team, assists guests who have complaints that affect any other departments onboard the vessel.  \n Work close and efficiently with the Restaurant Manager and Executive Cellar Master (O-Class) to anticipate and communicate any guest’s remarks in regards the beverage service in the restaurant.  \n Attends and shares any service related issue on the restaurant management meeting to ensure prompt follow up on guests’ comments.  \n Supervises and is responsible for the adherence to the drinking age policy.  \n Continuously conducts training sessions with his/her staff covering all aspects of service: warmly greeting guests by their names, properly taking their orders, practicing up-selling techniques, utilizing correct glassware and mixology, correct use of registers and properly serving requested drinks.  \n Must be knowledgeable with entire wine operation and wine events – scheduling, requisition, inventory, spoilage/breakage, inter-bar transfers, left over wines, wine packages, and wine bazaar.  \n Must be able to conduct wine training to the staff and wine seminars to the guests at any given time (on OCI: wine experience modules 1, 2, 3 and the premium wine tasting/ on RSSC: Connoisseur wine tasting),  \nfood and wine pairings, all about wine, wines around the world, sparkling wine tastings, brandy and cognac tastings, other group wine tastings and all La Reserve wine and bar events.  \n Responsible of maintaining the wine list at all time.  \n Responsible to take initiatives in promoting various wines and bar events to maximize revenue and guests experience.  \n Introduces new hired Sommelier team members to the Sommelier operation using the “buddy system” to ensure a smooth transition to life on board the vessel.  \n Relates and reinforces our company’s “No Tolerance” Sexual Harassment Policy and enforces the policy when applicable.  \n Upkeep and maintenance of all ships’ wine cellars under his/her responsibility.  \n Maintains sufficient inventory of Sommelier support items; such as glassware, bar checks, napkins, etc., to ensure an efficient operation according to company standards.  \n Supervises daily sommelier meetings.  \n Is responsible for all sommeliers to have clean and proper uniforms, and name tags at all times.  \n Generates new ideas and methods to increase wine revenues and improve wine service.  \n Has full knowledge of current P. H. rules and regulations and maintains P. H. standards throughout the sommelier operations at all times.  \n Ensures that the ECM (O-class)/FBD/HRM are advised of crew request or HR related issues.  \n Inspects all outlets at the shift start and throughout shift to ensure that all items are up to standard including, but not limited to glassware, site stations, etc. correct any deficiencies.  \n Reads, learns, understands and insures compliance with the Standard Operating Procedures and specifications.  \n Conduc","cbCaiiAxCECqSt4Q","https://ap.wps.com/l/cbCaiiAxCECqSt4Q","pdf",277058,"English","# Position Title: Head Sommelier\n## Position summary\n## Essential duties and responsibilities\n### Operational\n### Training & Development\n### Financial","[{\"question\":\"What are the core operational responsibilities of the Head Sommelier?\",\"answer\":\"The Head Sommelier ensures smooth sommelier operations, enforces beverage control procedures, addresses guest complaints, coordinates with restaurant and cellar leadership, and maintains adherence to the drinking age policy.\"},{\"question\":\"What training and development duties does the Head Sommelier perform?\",\"answer\":\"The role attends required meetings and training, mentors and evaluates sommeliers, conducts wine trainings and seminars for staff and guests, and supports future training using company wine training programs and modules.\"},{\"question\":\"How does the Head Sommelier manage financial and inventory responsibilities?\",\"answer\":\"The Head Sommelier controls beverage, equipment, and labor costs within corporate guidelines, monitors consumption and wastage, manages overtime procedures, maintains wine lists, and ensures sufficient inventory of sommelier support items.\"}]","Head Sommelier - Position Description - Duties & Responsibilities | PDF",1789341051]