[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-259390-105":53,"doc-detail-259390-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","head-of-operations-job-description","Head of Operations - Job Description","","Head of Operations role for OVID Health, an independent health communications consultancy focused on helping more people live healthily through effective communications. The position leads day-to-day operations and operations strategy, ensuring strong service delivery, guiding people processes, supporting clients with budgets and contracts, overseeing IT setup and marketing/webinar tooling, and managing finance and servicing oversight including payroll, invoicing, VAT, and purchasing. Based in Hammersmith, London, with competitive pay, discretionary bonus, full training support, and benefits. Applications close Feb 3 at 5pm.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":16,"@type":70,"position":76},"https://docshare.wps.com/template/resumes/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/head-of-operations-job-description/259390/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/head-of-operations-job-description/259390.png","ImageObject",442,249,{"name":88,"@type":89},"Mia  ","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-22","2026-09-13",true,{"@type":98,"interactionType":99,"userInteractionCount":47},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What are the key responsibilities of the Head of Operations?","Question",{"text":108,"@type":109},"The role leads and deploys OVID’s day-to-day operations function and strategy. It covers people policies and processes, client budgeting and contract support, IT setup and tooling, and finance/servicing oversight including payroll, invoicing, VAT, and purchasing.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What essential skills are required for this position?",{"text":113,"@type":109},"Essential skills include strong written and organisational ability, capacity/timeline/budget management, project management, and strong business numeracy for bookkeeping, VAT, tax, and payroll. The role also requires proactive implementation of operations best practice and the ability to drive business strategy in a consultancy setting.",{"name":115,"@type":106,"acceptedAnswer":116},"Where is the role based and when is the application deadline?",{"text":117,"@type":109},"The location is Hammersmith, London. Applications close February 3rd at 5pm, with in-person interviews taking place w/b February 6th.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},259390,1790714182,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":15,"category_name":16,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":47,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":76,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":9},687207024478,"https://ap-avatar.wpscdn.com/davatar_a8503ba1806abce46bf441b54a3ca4cd","Head of Operations  \nJob Description  \nSALARY: Competitive (dependent on experience) plus discretionary bonus & benefits  \nJOB TYPE: Permanent full-time position (minimum 3-4 days in the office)  \nLOCATION: Hammersmith, London  \nCLOSING DATE FOR APPLICATIONS: February 3rd at 5pm. In person interviews will take place w/b February 6th.  \n1 About Us  \nOVID Health is an independent award-winning health communications consultancy. Our purpose is to increase the number of people living healthily and to inspire good care through the power of communications.  \n2 About You  \nWe are on the lookout for a proactive, organised and energetic person to join us so we can continue with OVID’s impressive growth over the past year. In this role you will be at the heart of enabling and supporting the team to deliver at their best and ensuring our clients receive the best possible service.  \nYou will lead and deploy OVID’s day-to-day operations function and strategy to ensure we continue to be the best health comms agency to work for (and with) in the UK. You will report to our Senior Leadership Team.  \n2.1 Essential Skills  \n• Great written and organisational skills.  \n• Capacity, timeline and budget management.  \n• Project management  \n• Strong business numeracy including bookkeeping, VAT, tax and payroll  \n• Ability to drive and inform business strategy and practices in a consultancy setting  \n• Proactive implementation of operations best practice (policies, systems, processes)  \n• Identify and independently implement opportunities to outsource and cost save  \n2.2 Desirable Skills  \n• Online bookkeeping software (Xero, QuickBooks, Sage etc.)  \n• IT Troubleshooting  \n• Office365 Admin (creating new users and groups, SharePoint etc.)  \n• Functional knowledge of HR and contracts law  \n• Familiar with WordPress (or similar website platform)  \n• Management experience  \nAs part of this role you have the support of a remote executive assistant as well as access to the company’s full training and development programme and bespoke support.  \nOVID Health is a trading name of Ovid Consulting Ltd Registered in England, company number 11372061  \nPage 1 of 3 [ovidhealth.co.uk](ovidhealth.co.uk)  \n3 Example Responsibilities  \nYour role will be varied and interesting, with new challenges every day. As Head of Operations, we expect you to be proactive and organised – always looking for opportunities to improve how we run our business.  \nSome example responsibilities include:  \n3.1 People policies and processes  \n• Onboarding / offboarding (contracts, inductions, records)  \n• Training and development (including maintaining records, bookings, budgets)  \n• Managing HR processes and policies  \n• Staff wellbeing, internal communications and benefits programme  \n3.2 Clients  \n• Reviewing programme budgets and dealing with RFP or pharmaceutical supplier procurement teams and portals  \n• Contract review and creation  \n• Managing the team on project budgets & providing reports  \n3.3 IT  \n• New starter tech setup  \n• Setup of email groups  \n• Website updates (Wordpress)  \n• Basic IT support (we use macOS – we will familiarise you if you’ve only used PCs)  \n• Marketing mail out support (Mailchimp)  \n• Webinars (Zoom)  \n• Managing our HR platform (Breathe)  \n3.4 Finance and servicing oversight  \n• Payroll (Xero) and timesheets (in-house system)  \n• Invoicing & payments  \n• Accounting (including reconciliation, VAT, expenses)  \n• Purchasing  \n• Negotiating deals on contracts & subscriptions  \n• Resource management and detailed financial oversight  \n• Liaising with our accountants  \n3.5 Other  \n• Office management and limited diary management  \n• Insurance, subscriptions and contracts  \n• Capacity planning (in-house tool)  \n• Data reporting to SLT  \n• Conducting SLT feedback, analysing data & generating reports  \nPage 2 of 3 [ovidhealth.co.uk](ovidhealth.co.uk)  \n4 What’s on offer?  \nAn opportunity to have your ideas, voice and thoughts heard and implemented. We bring client","cbCaiqtRHMxtbIgk","https://ap.wps.com/l/cbCaiqtRHMxtbIgk","pdf",88813,"English","# About Us\n## About You\n### Essential Skills\n### Desirable Skills\n## Example Responsibilities\n### People policies and processes\n### Clients\n### IT\n### Finance and servicing oversight\n### Other\n# What’s on offer?\n## Benefits\n## How to apply","[{\"question\":\"What are the key responsibilities of the Head of Operations?\",\"answer\":\"The role leads and deploys OVID’s day-to-day operations function and strategy. It covers people policies and processes, client budgeting and contract support, IT setup and tooling, and finance/servicing oversight including payroll, invoicing, VAT, and purchasing.\"},{\"question\":\"What essential skills are required for this position?\",\"answer\":\"Essential skills include strong written and organisational ability, capacity/timeline/budget management, project management, and strong business numeracy for bookkeeping, VAT, tax, and payroll. The role also requires proactive implementation of operations best practice and the ability to drive business strategy in a consultancy setting.\"},{\"question\":\"Where is the role based and when is the application deadline?\",\"answer\":\"The location is Hammersmith, London. Applications close February 3rd at 5pm, with in-person interviews taking place w/b February 6th.\"}]","Head of Operations - Job Description | PDF",1789332293]