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The position reports to TBD and manages core functions including buildings and estates, IT systems and GDPR, HR administration and safeguarding, governance alignment, procurement, risk management, commercial activities and hires, calendar scheduling, and communications and media. Responsibilities also include capital expenditure oversight, team leadership, CRM and administrative service delivery, and supporting strategic fundraising and project management.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":16,"@type":70,"position":76},"https://docshare.wps.com/template/resumes/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/head-of-operations-job-description-church-of-england/259388/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/head-of-operations-job-description-church-of-england/259388.png","ImageObject",442,249,{"name":88,"@type":89},"Quinn Holloway","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-21","2026-09-13",true,{"@type":98,"interactionType":99,"userInteractionCount":47},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What does the Head of Operations oversee day to day at SAINT?","Question",{"text":108,"@type":109},"They oversee all operational management across SAINT, including systems and processes, buildings and estates, HR and safeguarding, commercial activities, scheduling, and communications and media.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"Which operational areas are explicitly listed in the responsibilities?",{"text":113,"@type":109},"The role covers operations, buildings & estates, systems & processes, HR/legal/governance & safeguarding, calendar & scheduling, commercial & hires, and communications & media.",{"name":115,"@type":106,"acceptedAnswer":116},"What responsibilities relate to compliance and safeguarding?",{"text":117,"@type":109},"They ensure legal compliance and robust policies, maintain GDPR compliance for IT and data management, oversee safeguarding arrangements and training, and support governance document integration aligned with Church of England practices.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},259388,1791241759,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":15,"category_name":16,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":47,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":79,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":73},2336474466712,"https://ap-avatar.wpscdn.com/davatar_a8503ba1806abce46bf441b54a3ca4cd","HEAD OF OPERATIONS  \nREPORTING TO: TBD, depending on experience  \nWORKING HOURS: Monday to Friday, 35 hours per week  \nSALARY: Dependent on experience  \nSAINT is a fast-growing and diverse church meeting across multiple East London locations, with a vision to bring Hope to the People of East London. SAINT is part of the Church of England.  \nTo support the vision, we are recruiting a ‘Head of Operations’ to oversee the day-to-day management of operations across SAINT, including the development of robust systems and processes to ensure the effective running of all SAINT activity, and to enable the church to realise its strategic aims. The Head of Operations will work with Senior SAINT Staff, includingthe Rector, Chief of Staff, Chief Strategy Officer, and Head of Finance to run all aspects of the organisation, and will build an effective team of specialist staff to assist with this.  \nResponsibilities include operational oversight of the following areas:  \n- All Operations  \n- Buildings & Estates  \n- Systems & Processes  \n- HR, Legal, Governance & Safeguarding  \n- Calendar & Scheduling  \n- Commercial & Hires  \n- Communications & Media  \nSpecifically, responsibilities in each area will include:  \nBUILDINGS & ESTATES  \n- Day-to-day management of all SAINT property, including church buildings, community spaces & parish & Clergy housing, covering repairs & maintenance (regular & irregular), health & safety, procurement (including utilities, cleaning & contractor management) and contracts and tenancies  \n- Day-to-day management of SAINT outdoor spaces, namely churchyards, including car parking, use of outdoor spaces and the Garden Project  \n- Overall responsibility for the Health & Safety of SAINT property and premises, ensuring legal compliance, robust policies, and good working practices  \n- Oversight and responsibility for capital expenditure with respect to buildings & property, including strategic building projects, quinquennial inspections, & faculty & planning processes.  \n- Oversight of housekeeping & cleanliness across SAINT locations, including verging for events & Sunday services & storage  \n- Line Management of senior facilities staff  \n- Operational oversight of the St John’s Housing Trust, and all of its activity  \nSYSTEMS & PROCESSES  \n- Operational oversight of SAINT IT processes and equipment, data management, and GDPR compliance  \n- Development & maintenance of correct policies for SAINT entities, covering environmental policies, equality & diversity, accessibility, compliance & health & safety among other things  \n- Oversight of all SAINT procurement, including but not limited to consumables, contracts and contractors  \n- Oversight of SAINT Intranet and staff information  \n- Ensuring good working practices for SAINT staff, and adherence to these  \n- Oversight of organisational architecture and the org chart, ensuring this is correctly maintained and communicated  \n- Oversight of risk management and maintenance of the SAINT risk register  \n- Responsibility for the correct gathering of statistics and data on SAINT activity, the maintenance of accurate and effective records, and the communication of these to staff and external stakeholders  \n- Provision of proactive, responsive, efficient and effective administrative and CRM services to support the pastoral life of the church  \n- Support for strategic fundraising projects & project management  \nHR, LEGAL, GOVERNANCE & SAFEGUARDING  \n- Overseeing the development and integration of internal governance documents, liaison with Churchwardens & trustees, and ensuring compliance and alignment with Church of England policies and practices relating to Governance  \n- Overall responsibility for SAINT HR, including HR Administration, leader development & coaching, staff training, appraisals, hiring, headhunting  \n& recruitment processes (including clergy & pastoral staff), and staff discipline  \n- Overall responsibility for Safeguarding at SAINT, including oversight of PSO’s, staf","cbCaiocHIMJsJw8P","https://ap.wps.com/l/cbCaiocHIMJsJw8P","pdf",62893,"English","# Role Overview\n## Reporting, Hours, and Salary\n# Key Responsibilities\n## Operations Oversight Areas\n## Buildings & Estates\n## Systems & Processes\n## HR, Legal, Governance & Safeguarding\n## Commercial & Hires\n## Calendar & Scheduling\n## Communications & Media\n# Candidate Requirements","[{\"question\":\"What does the Head of Operations oversee day to day at SAINT?\",\"answer\":\"They oversee all operational management across SAINT, including systems and processes, buildings and estates, HR and safeguarding, commercial activities, scheduling, and communications and media.\"},{\"question\":\"Which operational areas are explicitly listed in the responsibilities?\",\"answer\":\"The role covers operations, buildings \\u0026 estates, systems \\u0026 processes, HR/legal/governance \\u0026 safeguarding, calendar \\u0026 scheduling, commercial \\u0026 hires, and communications \\u0026 media.\"},{\"question\":\"What responsibilities relate to compliance and safeguarding?\",\"answer\":\"They ensure legal compliance and robust policies, maintain GDPR compliance for IT and data management, oversee safeguarding arrangements and training, and support governance document integration aligned with Church of England practices.\"}]","Head of Operations Job Description - Church of England | PDF",1789332246]