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|\n| Resident Communication Techniques |\n| Provision of Information to Resident's Family |\n| Visiting Residents at the Residential Home |\n| Provision of Advocacy Services for Residents |\n| Residents' Rights-Development, Review, Approval and Communication |\n| Resident Involvement, Consultation and Feedback |\n| Obtaining Resident Consent (incorporating Assisted-Decision Making Capacity Act, 2015) |\n| Respecting the Privacy and Dignity of the Resident |\n| Responding to Complaints |\n| Resident Toileting, Access and Management |\n| Provision of Resident Intimate Care |\n| Email and Internet Usage by Residents and Staff |\n| Telephone and Mobile Phone Usage by Residents and Staff |\n| Maximising Resident's Autonomy and Independence |\n| Facilitating Resident Daily Living, Activities and Social Contacts |\n| Theme 2: Effective Services |\n| Management of the Residential Home Premises |\n| Security and Building Access (including the Use of CCTV) |\n| Prevention and Control of Waterborne Infections (including Legionella) |\n\n\n| Equipment-Service, Maintenance and Calibration |\n| --- |\n| Vehicle Insurance, Management and Maintenance |\n| Food Safety Policy and Procedure |\n| Fire Safety Management Policy |\n| Health and Safety Risk Management |\n| Management of Admission, Assessment and Care Initiation |\n| Resident Individual Care Plan Development and Implementation |\n| Resident Reassessment |\n| Nutritional Status and Management |\n| Enteral Nutrition Policy and Procedure |\n| Management of Hydration and Fluid Maintenance |\n| Resident Access to Therapeutic, Rehabilitative and Complementary Therapists |\n| Resident Transfer, Discharge and Overnight Leave |\n| Management of Palliative and End of Life Care Policy and Procedure |\n| Provision of COVID-19 Vaccine to Residents and Staff |\n| Provision of Therapeutic and Modified Consistency Diets |\n| Meals and Mealtimes-Planning and Facilitating Resident Choice |\n| Management of Accommodation and Communal Space |\n| Development and Agreement of Resident Contract of Care |\n| Management of Prospective Residents |\n| Management of Emergency Admissions |\n| Theme 3: Safe Services |\n| Infection Prevention and Control |\n| Management of MRSA |\n| Management of Clostridium Difficile |\n| Management of Norovirus |\n| Education and Practice of Hand Hygiene Techniques |\n| Clinical and Non-Clinical Waste Management |\n\n\n| Cleaning Policy |\n| --- |\n| Management of Spills |\n| Uniform and Dress Code |\n| Laundry and Linen Management |\n| Management of Sharps and Needle stick Injury |\n| Use of Personal Protective Equipment |\n| Equipment-Cleaning and Decontamination |\n| Utilising Correct Manual Handling Techniques |\n| Management of Resident Absconsion |\n| Management of Influenza |\n| Management of ESBLs |\n| Management of Blood Borne Viruses |\n| Management of an Infectious Outbreak (incorporating specific requirements for COVID- 19) |\n| Management of Carbapenemase Producing Enterobacterales (CPE) |\n| Incident Reporting- Identification, Documentation, Rectification, Review and Communication |\n| Management of HIQA Notification Forms |\n| Prescribing, Ordering, Storage and Disposal of Medications |\n| Administration of Medications |\n| Crushing of Medications and Covert Medications |\n| Management of Controlled Drugs |\n| Self-Administration, Complementary Therapies and Over-The-Counter Medications |\n| Medication Reconciliation and Audit (incorporating Medication Management at Discharge, Transfer, Leave and for Respite Care) |\n| Management of Medication Adverse Reactions |\n| High Alert Medications Policy and Procedure |\n| Individual Risk Management Planning |\n| Safeguarding and Protection of the Resident |\n\n\n| Recognising and Responding to Allegations of Abuse |\n| --- |\n| Management of 'Whistleblowing' |\n| Security of Residents' Accounts ","cbCaidXyP3PCGxSs","https://ap.wps.com/l/cbCaidXyP3PCGxSs","pdf",404068,"English","# Theme 1 Person Centered Care and Support\n## Policy and Procedure Templates\n## Effective Services\n## Safe Services\n## Health and Wellbeing\n## Leadership Governance and Management\n## Use of Resources\n## Responsive Workforce\n## Use of Information","[{\"question\":\"What areas are covered in the person-centered care and support templates?\",\"answer\":\"The templates cover resident communication, provision of information to family, advocacy services, residents’ rights, involvement and feedback, obtaining consent with capacity considerations, privacy and dignity, complaints, and daily living support.\"},{\"question\":\"How do the safe services templates handle infection prevention and control?\",\"answer\":\"They include infection prevention and control, management of specific infections (such as MRSA, Clostridium difficile, and norovirus), hand hygiene education, and waste management, along with cleaning and spill management related procedures.\"},{\"question\":\"What does medication management guidance include?\",\"answer\":\"Medication-related templates address prescribing, ordering, storage and disposal, administration, crushing and covert administration, controlled drugs, self-administration, complementary therapies, medication reconciliation and audit at transitions, and management of adverse reactions.\"}]","HCI Best Practice Care Tools Templates - Policy and Procedure Templates | PDF",1789202033,6]