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[Governance@mtcit.gov.om](Governance@mtcit.gov.om) | 2025 |\n\nDocument Record:  \n\n| Version | Date | Issuing Authority | Notes |\n| --- | --- | --- | --- |\n| 0.1 | 2018 | Information Technology Authority | IT Services Continuity\u003Cbr>Framework |\n| 0.2 | 2026 | Ministry of Transport, Communications and Information Technology | Guideline for IT Operations Continuity |\n\nDistribution List  \n\n| 1. | All units of the State Administrative Apparatus |\n| --- | --- |\n| 2. | Ministry official website |\n\nTable of Contents  \n• Introduction .............................................................................................................. 3  \n• Purpose ..................................................................................................................... 3  \n• Objectives ................................................................................................................. 3  \n• Scope ........................................................................................................................ 3  \n• Core Principles .......................................................................................................... 4  \n• Guideline Contents ................................................................................................... 4  \n• Roles and Responsibilities ......................................................................................... 5  \n• Business Impact Analysis (BIA) .................................................................................. 5  \n• Continuity Plans ........................................................................................................ 6  \n• Testing and Exercises ................................................................................................. 8  \n• Performance Indicators and Continuous Improvement............................................ 9  \n• Integration ............................................................................................................... 10  \n• Document Management .......................................................................................... 10  \n• Related References .................................................................................................. 10  \n\n| Page\u003Cbr>2 | Release Date\u003Cbr>April 2026 | Version\u003Cbr>2 | Guideline for IT Operations Continuity | Ministry of Transport, Communications, and Information Technology |\n| --- | --- | --- | --- | --- |\n\n1. Introduction  \nThis guideline provides a comprehensive and structured approach to ensuring the continuity of Information Technology (IT) operations across government Units and their contracted [partners. it](partners. it) has been developed in alignment with international best practicesand globally recognized standards issued by the International Organization for Standardization (ISO) .  \nThe guideline aims to support government Units in building resilient, reliable, and effective IT capabilities that enable them to respond efficiently to potential crises and emergency situations that may disrupt IT operations. It focuses on minimizing operational and financial losses, ensuring continuity of critical services, and preserving the Units reputation and the trust of stakeholders and service beneficiaries.  \n2. Purpose  \nTo provide a systematic framework for managing IT operations continuity during crises and emergency situations.  \n3. Objectives  \n• To unify practices and procedures across government Units to ensure compliance with local and international standards.  \n• To ensure the integration of continuity plans with the operational and technical processes of each Unit  \n• To define responsibilities and roles related to the continuity of IT operations.  \n• To enhance the capabilities of governm","cbCaib83rCz9eKvI","https://ap.wps.com/l/cbCaib83rCz9eKvI","pdf",776954,23,"English","# Introduction\n# Purpose\n# Objectives\n# Scope of implementation\n# Core Principles\n# Guideline Contents\n## Roles and Responsibilities\n## Business Impact Analysis (BIA)\n## Continuity Plans\n## Testing and Exercises\n## Performance Indicators and Continuous Improvement\n## Integration\n## Document Management\n## Related References","[{\"question\":\"What is the main purpose of the IT operations continuity guideline?\",\"answer\":\"It provides a systematic framework for managing IT operations continuity during crises and emergency situations.\"},{\"question\":\"Which ISO standards does the guideline reference for core principles?\",\"answer\":\"It is founded on ISO 22301, ISO/IEC 27001, and ISO/IEC 27031, aligning continuity planning with recognized best practices and standards.\"},{\"question\":\"What topics are covered within the guideline contents?\",\"answer\":\"It includes roles and responsibilities, Business Impact Analysis (BIA), continuity plans, testing and exercises, performance indicators and continuous improvement, integration, and document management.\"}]","Guideline for IT Operations Continuity - Ministry of Transport, Communications and Information Technology | PDF",1789193208]