[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-377837-105":53,"doc-detail-377837-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","getting-started-guide-appointment-manager","Getting Started Guide - Appointment Manager","","Getting started with Appointment Manager in the service quoting system, providing a complete setup path for an online vehicle booking experience. Learn how to enable online bookings, choose parts price levels, generate and embed the iFrame code, and configure appointment pricing including optional discount display. Set up booking templates for specific days and durations, configure confirmation email and transportation options, and enable automated service reminders using data variables and action buttons for email and SMS.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":11,"@type":70,"position":76},"https://docshare.wps.com/template/presentations/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/getting-started-guide-appointment-manager/377837/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/getting-started-guide-appointment-manager/377837.png","ImageObject",442,249,{"name":88,"@type":89},"Stanley","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-27","2026-09-24",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",7,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"How do I enable online bookings in Appointment Manager?","Question",{"text":109,"@type":110},"Access Appointment Manager, open Settings, select a parts price level, enable the Enable Connect Online Bookings checkbox, generate the iFrame code, and provide it to your website administrator, then click Save.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"What settings are needed to configure appointment pricing?",{"text":114,"@type":110},"In Settings, select the labor rate and parts price level, optionally enable Display Discount for discounted parts price levels, and click Save.",{"name":116,"@type":107,"acceptedAnswer":117},"How can service reminders be personalized and enabled?",{"text":118,"@type":110},"Enable Connect Customer Booking Reminders, Email Reminders, and SMS Reminders, choose how many days before booking to send, then create reminder messages using variable fields from the variable list, including data variables like First name and action buttons such as Confirm and Reschedule.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},377837,1791095766,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":8,"category_name":11,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":136,"language":137,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":138,"faqs":139,"seo_title":140,"seo_description":61,"update_tm":141,"read_time":79},2336477405376,"https://ap-avatar.wpscdn.com/davatar_29158cc5080c5b710cf443261637dec0","GETTING STARTED GUIDE  \nTo get started access the Appointment Manager within the service quoting system or directly from the start screen.  \n| INTRODUCTION |\n| --- |\n| The innovative online booking system allows customers to book vehicle services anytime enhancing customer convenience and dealership productivity.\u003Cbr>To get started, follow the steps below:\u003Cbr>• Enable Online Bookings\u003Cbr>• Set up Appointment Pricing\u003Cbr>• Create and Apply Booking Templates\u003Cbr>• Set up Email and Transportation Options\u003Cbr>• Set up Service Reminders\u003Cbr>• Use the Appointment Planner and Job Viewer |\n\nFor more information on configuring your settings, refer to the Settings Guide.  \n1  \nMK1386  \nENABLE ONLINE BOOKINGS  \nWhen setting up your online booking system, you must select a parts price level and enable online bookingson your website. Dealers have the option to generate the iFrame code which is used to embed the booking system into their website.*  \nTo enable the booking system:  \n1 Access the Appointment Manager from your quoting system or start screen.  \n2 Click the Settings button in the top right corner.  \n3 Select a parts price level.  \n4 Select the Enable Connect Online Bookings checkbox.  \n5 Click the  icon to generate the iFrame code.*  \n6 Copy the iFrame code and provide it to your website administrator.* Your administrator will embed the booking system into your website.  \n7 Click Save.  \n► The booking system will not function if any labor rates are set to 0. To access the labor rates, select Price Settings from the Settings menu.  \n*These steps will not be required if your distributor is hosting Superservice Connect.  \n2  \nSET UP APPOINTMENT PRICING  \nThe Settings screen allows you to configure important settings for your booking system, such as the pricing of labor and parts. If you have already set up a discounted parts price level in the Price Settings tab, you can choose to display this discount to your customers.  \nTo configure pricing for appointments:  \n1 On the Appointment Manager screen, click the Settings button in the top right corner.  \n2 Select the labor rate.  \n3 Select the parts price level.  \n4 If you have selected a discounted parts price level, you can display this discount to the customer by selecting the Display Discount checkbox.  \n5 Click Save.  \n► Some features are optional depending on dealership preferences or the configuration of the solution.  \n3  \nCREATE AND APPLY BOOKING TEMPLATES  \nYou have the flexibility to set up and control the bookings available at your dealership. You can either use the default booking template, or create your own templates and customize them to your dealer needs. For example, create a morning only template which can be applied on Saturdays.  \nTo create a new template:  \n1 Select the Number of Services Available under Booking Period.  \n2 Select the Booking Duration from the drop-down list under Booking Period.  \n3 Click Add under the template table.  \n4 Type a name for the template. For example, Morning Only.  \n5 Select the first and last booking times.  \n6 Click OK.  \n7 Click Save.  \nTo set up your weekly templates:  \n1 Click the drop-down list under the day of the week and select the template that is relevant for that day.  \n2 Continue to apply the relevant template to each day of the week.  \n3 Click Save.  \nThe bookings available on that day will be updated to match the template.  \n► To edit or delete a template, select the template and click Edit or Remove.  \n4  \nSET UP EMAIL AND TRANSPORTATION OPTIONS  \nYou have the ability to set up booking confirmation emails that are automatically sent to the customer once a booking has been made. You can also set up transportation options such as a courtesy car for the customer.  \nTo set up a booking confirmation email:  \n1 Select the Send confirmation email checkbox.  \n2 Type the from email address.  \n3 Type the CC email address.  \n4 Click Save.  \nTo display transportation options:  \n1 Select the transportation options you want to display. ","cbCaikfJtxUryrCv","https://ap.wps.com/l/cbCaikfJtxUryrCv","pdf",2020586,10,"English","# Introduction\n# Enable Online Bookings\n# Set Up Appointment Pricing\n# Create and Apply Booking Templates\n# Set Up Email and Transportation Options\n# Set Up Service Reminders\n## To create a service reminder","[{\"question\":\"How do I enable online bookings in Appointment Manager?\",\"answer\":\"Access Appointment Manager, open Settings, select a parts price level, enable the Enable Connect Online Bookings checkbox, generate the iFrame code, and provide it to your website administrator, then click Save.\"},{\"question\":\"What settings are needed to configure appointment pricing?\",\"answer\":\"In Settings, select the labor rate and parts price level, optionally enable Display Discount for discounted parts price levels, and click Save.\"},{\"question\":\"How can service reminders be personalized and enabled?\",\"answer\":\"Enable Connect Customer Booking Reminders, Email Reminders, and SMS Reminders, choose how many days before booking to send, then create reminder messages using variable fields from the variable list, including data variables like First name and action buttons such as Confirm and Reschedule.\"}]","Getting Started Guide - Appointment Manager | PDF",1790227331]