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Raby Estate business operations include in-house farms, let farms and residential property, visitor attractions and sporting enterprises across 3 Estates in Co Durham and Shropshire.  \nRaby Castle near Staindrop has been the home of the Vane family for generations and is open to visitors. Lord and Lady Barnard seek to develop the Castle and grounds so that it becomes one of the foremost visitor attractions in the North. High Force in Upper Teesdale attracts approximately 100,000 visitors per annum and has potential to be developed further.  \nAs part of the development of the visitor experience, we are looking for enthusiastic outgoing individuals, with great customer service skills to join our team at Raby Castle & High Force.  \nThe hours will include weekends, bank holidays and school holidays so we are looking for flexible and reliable people. Food Hygiene Level 2 and some previous experience would be an advantage.  \nSalary: Competitive, meets national living wage  \nQualifications: Food Hygiene Level 2 preferred  \nHours: Flexible  \nReports to: Cafe Manager, Café Supervisor, Duty Manager  \nLiaising with: Food & beverage staff, Retail staff and any estate staff  \nMain Objective:  \n• Assist in the preparation of food and ensure it is cooked to the highest standard as set out on the menus.  \n• To deliver outstanding customer service, which provides for an unforgettable visitor experience, creating loyal, return visitors to Raby Estates  \nJob Requirements:  \n• Excellent customer service skills  \n• Flexible approach to duties undertaken  \n• Ability to work within a team or on own initiative as required  \n• Enthusiasm and capacity for hard work  \n• Attention to detail  \n• Carry out general cleaning duties in all relevant catering areas  \n• Assist the Catering Supervisor to establish customer requirements  \n• Very good understanding and knowledge of Food Standards Agency legislation and best practice guidance and to record statutory food safety records evidencing required food hygiene control measures  \n• To be able to work weekends, bank holidays, school holidays and occasional evenings  \nThis list is not exhaustive, and you will be required to carry out any other reasonable tasks arising from time to time.","cbCaiaXI4hDUBDkg","https://ap.wps.com/l/cbCaiaXI4hDUBDkg","pdf",44036,"English","# Job Description\n## Company and Visitor Experience\n## Main Objective\n## Job Requirements\n## Hours, Qualifications and Reporting","[{\"question\":\"What is the main objective of the General Assistant Catering role?\",\"answer\":\"Assist with food preparation to the highest menu standards and deliver outstanding customer service to create an unforgettable visitor experience for Raby Estates.\"},{\"question\":\"What qualifications and experience are preferred?\",\"answer\":\"Food Hygiene Level 2 is preferred, and some previous experience is an advantage.\"},{\"question\":\"What duties and responsibilities are included besides food preparation?\",\"answer\":\"The role includes general cleaning in relevant catering areas, assisting the Catering Supervisor with customer requirements, and maintaining statutory food safety records.\"}]","General Assistants-Catering - Job Description | PDF",1789346036]