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Purpose\nThis gap analysis compares how things work today with how they should work, sets out the gaps between the two, and lists the actions to close them. It helps agree what the project must change. The example is based on Make Time Count.\n2. Current state\nEach organisation keeps its own notes, so a person is recorded in several places, updates are missed, and staff cannot see the full picture. Acting on a case is slow.\n3. Future state\nAll authorised organisations work from one shared record, updated in one place, with suggestions on a case and reports for managers. People are helped sooner.\n4. Gaps and actions\n5. Recommendations\nClose the record and access gaps first, since everything else depends on them. Build reporting once the records are in place. Design to the accessibility standard throughout.\n6. Priorities\nFirst: the shared record and access control.\nThen: reporting.\nThroughout: accessibility.","cbCaiiAdGvVPVmiM","https://ap.wps.com/l/cbCaiiAdGvVPVmiM","docx",11093,"English","# Gap analysis\n## Document control\n## Version history\n# Purpose\n# Current state\n# Future state\n# Gaps and actions\n# Recommendations\n# Priorities","[{\"question\":\"What does the gap analysis aim to achieve?\",\"answer\":\"It compares how things work today with how they should work, identifies gaps, and lists actions to close them so the project can agree what must change.\"},{\"question\":\"What problems exist in the current state?\",\"answer\":\"Notes are kept separately by each organisation, causing duplicated records, missed updates, limited staff visibility, and slow action on cases.\"},{\"question\":\"What improvements define the future state?\",\"answer\":\"Authorised organisations use one shared record updated in one place, supported by case suggestions and manager reports to enable faster help.\"}]","Gap analysis - Document control - Version history | DOCX",1788294184]