[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-258042-105":3,"doc-detail-258042-en":81,"detail-sidebar-cat-1-en-105":97},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":74,"head_meta":76,"extra_data":78,"updated_unix":80},105,"en","front-desk-customer-service-associate-part-time-job-description-duties-qualifications-and-compensation","Front Desk Customer Service Associate - Part-Time Job Description - Duties, Qualifications, and Compensation","","Part-time Front Desk Customer Service Associate role supporting the Director of Finance and front desk leadership to deliver consistent registration operations and customer service. Responsibilities cover answering phones professionally, greeting patrons, processing and entering program registrations in RecTrac, issuing receipts, managing customer forms and office supplies, maintaining records, supporting facility reservations, and following safety and sanitation guidance. The position requires high-school-level knowledge, strong computer skills, math for transactions and change, multi-tasking and prioritization, prior customer service experience, and First Aid/CPR/AED certification provided by Bloomingdale Park District.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/template/","Template",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/template/letters/","Letters",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/template/front-desk-customer-service-associate-part-time-job-description-duties-qualifications-and-compensation/258042/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/front-desk-customer-service-associate-part-time-job-description-duties-qualifications-and-compensation/258042.png","ImageObject",442,249,{"name":42,"@type":43},"Taylor Morgan","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-10-27","2026-09-13",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",14,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"What are the essential front desk functions for the CSA?","Question",{"text":63,"@type":64},"The CSA communicates with the Front Desk Supervisor, answers phones professionally, greets and directs patrons, processes and enters program registrations in RecTrac, issues receipts, keeps forms stocked, and supports billing, refunds, and related registration information.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"What qualifications and skills are required for this position?",{"text":68,"@type":64},"The role requires high-school-level knowledge, proficient computer skills with Microsoft Office 2010, a positive attitude for exceptional customer service, basic math for transactions and change, and the ability to multitask and prioritize. Prior typing, cash register, and customer service experience is preferred, and First Aid/CPR/AED certification is required.",{"name":70,"@type":61,"acceptedAnswer":71},"How many hours does the CSA work and what is the pay range?",{"text":72,"@type":64},"The CSA is a non-exempt hourly employee working no more than 28 hours per week, with daily hours varying between 6:15 a.m. and 9:15 p.m., and some weekend hours may be included. Pay is $13.00 to $14.00 per hour depending on experience and qualifications, paid every two weeks.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},258042,1790006362,{"code":4,"msg":82,"data":83},"success",{"doc_id":79,"user_id":84,"nickname":42,"user_avatar":85,"doc_module":22,"category_id":86,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":87,"file_id":88,"file_url":89,"file_type":90,"file_size":91,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":26,"language":92,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":93,"faqs":94,"seo_title":95,"seo_description":12,"update_tm":96,"read_time":22},1099523885336,"https://ap-avatar.wpscdn.com/davatar_276721f389ce27ea32af1340a28f341c",18,"Front Desk Customer Service Associate  \nJob Description  \nFunctions  \nThis is a part-time position under direction of the Director of Finance. The CSA is responsible for a variety of duties including, but not limited to answering the telephone, greeting guests, processing registrations, and all aspects of front desk operations. This position works closely with Director of Finance, Front Desk Supervisor, fellow CSAs, Recreation Staff, and other part time staff. CSA is to provide efficient, effective and consistent operations towards registration initiatives and customer service standards.  \nQualifications  \n• Knowledge, skill and mental development equivalent to the completion of high school.  \n• Proficient computer skills and familiarity with Microsoft Office 2010.  \n• A positive attitude and willingness to provide exceptional customer service.  \n• Math skills which include ability to add, subtract and multiply three-digit numbers and provide change, process credit card payments and verify check payments.  \n• Ability to handle several tasks simultaneously and prioritize these tasks in an effective manner.  \n• Prior experience, including typing, cash register, and customer service.  \n• Exceptional interpersonal skills.  \n• First Aid, CPR, AED Certification required, provided by Bloomingdale Park District.  \nDuties and Responsibilities  \nEssential Functions:  \n• Communicate with the Front Desk Supervisor on issues and activities relative to the effective and efficient operations of the front desk including registration, billing, refunds, data entry, telephones, cash register operations, and customer needs.  \n• Willingness to participate in and successfully complete required training to increase customer satisfaction and sales.  \n• Answer phones with professionalism.  \n• Greet and direct patrons and visitors.  \n• Process, receive and enter program registrations into RecTrac registration program and issue receipts.  \n• Keep all customer forms current and well stocked and available.  \n• Keep office supplies organized and in stock.  \n• Utilize computer system to produce necessary registration program information.  \n• Maintain files/records and move/rotate files on annual basis (as needed) .  \n• Assist with park district mailings, internal work requests and general clerical duties as needed.  \n• Communicate with Recreation Department staff on a regular basis to ensure that program registration materials are current and available.  \n• Assist in facility reservations and rentals, as needed.  \n• Maintain a working knowledge of all general and departmental-specific safety rules. Actively support the safety program and related programs including following/enforcing safety rules, reporting accidents and injuries, and developing ideas for the prevention of future incidents.  \n• Clean, sanitize and disinfect consistently throughout the day per the guidance received from local public health agencies and your supervisor.  \nMarginal Functions:  \n• Attend educational workshops/seminars when necessary.  \n• Provide general assistance as needed, help to ensure fitness area is kept neat and clean.  \n• Provide assistance in fitness area if needed.  \n• Assist in other areas as assigned by the Front Desk Supervisor.  \nWork Hours and Compensation  \nThe position of CSA is part time and is paid every two weeks at an agreed salary. The position is classified as a non-exempt hourly employee status and will work no more than 28 hours per week. The hours worked on a daily basis may vary between the hours of 6:15 a. m. and 9:15 p. m. Some Saturday and Sunday hours may be part of the work week as well. The salary range for this position is $13.00 to $14.00 per hour, depending on experience and qualifications.  \nEnvironmental Considerations  \nPerforms most activities indoors. Indoor environmental conditions will include lighting and temperature.  \nCognitive Considerations  \n• Must be able to follow directions and perform work activities as assigned by the Front ","cbCailj8VB53lLNB","https://ap.wps.com/l/cbCailj8VB53lLNB","pdf",111439,"English","# Job Description\n## Functions\n## Qualifications\n## Duties and Responsibilities\n## Work Hours and Compensation\n## Environmental Considerations\n## Cognitive Considerations\n## Psychological Considerations\n## Physiological Considerations","[{\"question\":\"What are the essential front desk functions for the CSA?\",\"answer\":\"The CSA communicates with the Front Desk Supervisor, answers phones professionally, greets and directs patrons, processes and enters program registrations in RecTrac, issues receipts, keeps forms stocked, and supports billing, refunds, and related registration information.\"},{\"question\":\"What qualifications and skills are required for this position?\",\"answer\":\"The role requires high-school-level knowledge, proficient computer skills with Microsoft Office 2010, a positive attitude for exceptional customer service, basic math for transactions and change, and the ability to multitask and prioritize. Prior typing, cash register, and customer service experience is preferred, and First Aid/CPR/AED certification is required.\"},{\"question\":\"How many hours does the CSA work and what is the pay range?\",\"answer\":\"The CSA is a non-exempt hourly employee working no more than 28 hours per week, with daily hours varying between 6:15 a.m. and 9:15 p.m., and some weekend hours may be included. Pay is $13.00 to $14.00 per hour depending on experience and qualifications, paid every two weeks.\"}]","Front Desk Customer Service Associate - Part-Time Job Description - Duties, Qualifications, and Compensation | PDF",1789318794,{"code":4,"msg":82,"data":98},[99,104,109,113,118,123,128,131,136],{"id":100,"doc_module":22,"doc_module_name":25,"category_name":101,"show_sort_weight":102,"slug":103},11,"Presentations",90,"presentations",{"id":105,"doc_module":22,"doc_module_name":25,"category_name":106,"show_sort_weight":107,"slug":108},12,"Resumes",80,"resumes",{"id":55,"doc_module":22,"doc_module_name":25,"category_name":110,"show_sort_weight":111,"slug":112},"Invoices",70,"invoices",{"id":114,"doc_module":22,"doc_module_name":25,"category_name":115,"show_sort_weight":116,"slug":117},15,"Posters",60,"posters",{"id":119,"doc_module":22,"doc_module_name":25,"category_name":120,"show_sort_weight":121,"slug":122},16,"Social Media",50,"social-media",{"id":124,"doc_module":22,"doc_module_name":25,"category_name":125,"show_sort_weight":126,"slug":127},17,"Forms",40,"forms",{"id":86,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":129,"slug":130},30,"letters",{"id":132,"doc_module":22,"doc_module_name":25,"category_name":133,"show_sort_weight":134,"slug":135},21,"Paper Templates",5,"papers-templates",{"id":137,"doc_module":22,"doc_module_name":25,"category_name":138,"show_sort_weight":4,"slug":139},158,"General","general-158"]