[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-305666-105":3,"detail-sidebar-cat-1-en-105":80,"doc-detail-305666-en":126},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":73,"head_meta":75,"extra_data":77,"updated_unix":79},105,"en","frequently-asked-questions-online-passport-system647","Frequently-Asked-Questions-Online-Passport-System647","","Online adult Jamaican passport renewal FAQs explain what applicants need to complete a renewal request through the Online Passport System. It covers required items such as computer and browser access, current passport, a JPEG digital passport photograph, payment via valid MasterCard or Visa, and a functioning email address for system messages. It also details documentary requirements for birth, adoption, or citizenship cases, guidance for photo acceptance, and eligibility limits for children under 18, lost passports, and diplomatic or official passports, plus online payment options, costs, and alternatives when payment cannot be completed.",{"@graph":14,"@context":72},[15,34,55],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/template/","Template",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/template/forms/","Forms",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/template/frequently-asked-questions-online-passport-system647/305666/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/frequently-asked-questions-online-passport-system647/305666.png","ImageObject",442,249,{"name":42,"@type":43},"Noah","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-10-13","2026-09-19",true,{"@type":52,"interactionType":53,"userInteractionCount":30},"InteractionCounter",{"@type":54},"ViewAction",{"@type":56,"mainEntity":57},"FAQPage",[58,64,68],{"name":59,"@type":60,"acceptedAnswer":61},"What do I need to renew my Jamaican passport online?","Question",{"text":62,"@type":63},"You need a working computer with internet, a supported web browser, your current passport, a digital passport-sized photograph saved on your computer (JPEG), a valid Visa or Master Card for payment, a valid working email address, and a PDF reader.","Answer",{"name":65,"@type":60,"acceptedAnswer":66},"Do I need my birth certificate to apply online?",{"text":67,"@type":63},"You must provide information from the relevant document type. Options include a Jamaican Birth Certificate, Jamaican Adoption Certificate, or Jamaican Citizenship Certificate, depending on how you acquired citizenship.",{"name":69,"@type":60,"acceptedAnswer":70},"Can I renew a passport online if it was lost?",{"text":71,"@type":63},"No. If your passport is lost, you cannot apply online and must visit a PICA office or the nearest Jamaican Embassy, Consulate, or High Commission to submit your application.","https://schema.org",{"og:url":32,"og:type":74,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":76,"canonical":32},"index,follow",{"doc_id":78,"site_id":7},305666,1791516128,{"code":4,"msg":81,"data":82},"success",[83,88,93,98,103,108,112,117,122],{"id":84,"doc_module":22,"doc_module_name":25,"category_name":85,"show_sort_weight":86,"slug":87},11,"Presentations",90,"presentations",{"id":89,"doc_module":22,"doc_module_name":25,"category_name":90,"show_sort_weight":91,"slug":92},12,"Resumes",80,"resumes",{"id":94,"doc_module":22,"doc_module_name":25,"category_name":95,"show_sort_weight":96,"slug":97},14,"Invoices",70,"invoices",{"id":99,"doc_module":22,"doc_module_name":25,"category_name":100,"show_sort_weight":101,"slug":102},15,"Posters",60,"posters",{"id":104,"doc_module":22,"doc_module_name":25,"category_name":105,"show_sort_weight":106,"slug":107},16,"Social Media",50,"social-media",{"id":109,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":110,"slug":111},17,40,"forms",{"id":113,"doc_module":22,"doc_module_name":25,"category_name":114,"show_sort_weight":115,"slug":116},18,"Letters",30,"letters",{"id":118,"doc_module":22,"doc_module_name":25,"category_name":119,"show_sort_weight":120,"slug":121},21,"Paper Templates",5,"papers-templates",{"id":123,"doc_module":22,"doc_module_name":25,"category_name":124,"show_sort_weight":4,"slug":125},158,"General","general-158",{"code":4,"msg":81,"data":127},{"doc_id":78,"user_id":128,"nickname":42,"user_avatar":129,"doc_module":22,"category_id":109,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":89,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":120,"language":135,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":12,"update_tm":139,"read_time":26},8796095462418,"https://ap-avatar.wpscdn.com/avatar/80000253c1241d02b47?x-image-process=image/resize,m_fixed,w_180,h_180&k=1778826106357471780","FAQs for online adult passport renewal application service  \nWhat do I need to renew my Jamaican Passport Online?  \nYou will require the following:  \n✓ A working computer with internet access.  \n✓ A Web Browser. (Internet Explorer between versions 9 and 11, Chrome version 54.0.2840.99)  \n✓ Your current passport  \n✓ A digital passport-sized photograph stored on computer  \n✓ A valid Master or Visa card for payment  \n✓ A VALID and WORKING EMAIL ADDRESS to receive system-generated messages.  \n✓ A Portable Data Format (PDF) reader  \nWill I require my Birth Certificate to apply Online?  \nYou will require information from one of the documents listed below to complete your online renewal application. Please ensure that you have the document that applies to you before you start your application.  \n✓ Jamaican Birth Certificate - (for persons born in Jamaica)  \n✓ Jamaican Adoption Certificate - (for persons adopted in Jamaica)  \n✓ Jamaican Citizenship Certificate - (for persons who acquire citizenship other than by birth or adoption).  \n I do not have an email address, what should I do?  \nA valid and working email address is very important when renewing your Jamaican passport online. If you do not have an email address, you may subscribe to any free email service like Yahoo! or Gmail for an email account. Please ensure that you activate your email account prior to using the Online Passport System. PICA will use your email address to send you pertinent information regarding your application. It may also be used to communicate with you on the status of your application and to seek further clarification where necessary about your application.  \nHow can I check if my photograph is acceptable?  \nWe recommend that you use a professional photographer to take your picture. He or she should save your photograph on a USB drive or send to you via email. You will need to then save the photograph in JPEG format to your computer. After which you may visit our online application home page and use our photo checker to test if your picture is acceptable. It may be wise to have the photographer test the picture using our Photo tool tester before you leave the studio.  \nCan I apply online if I reported my passport lost?  \nUnfortunately, if you have lost your passport you will not be able to apply online. Instead, you will need to visit one of our offices or the nearest Jamaican Embassy, Consulate or High Commission to submit your application. You may visit our main website, [www.pica.gov.jm](www.pica.gov.jm to obtain)[ to obtain](www.pica.gov.jm to obtain) the application form.  \nMy children are all below the age of 18; can I renew their passports online?  \nSorry, at this time only the persons renewing a previously issued adult passport can apply online. You will need to visit one of our offices or the nearest Jamaican Embassy, Consulate or High Commission to submit your application. You may obtain the application form on [our main website](our main website www.pica.gov.jm)[ ](our main website www.pica.gov.jm)[www.pica.gov.jm](our main website www.pica.gov.jm).  \nCan I apply for a Diplomatic or Official passport online?  \nDiplomatic and Official passports are given to Government Officials or Jamaican citizens who represent Jamaica in a Diplomatic or Official capacity. Applications for these passports must be submitted to the office of the Permanent Secretary for the Ministry of National Security, with a request letter indicating your Diplomatic or Official designation. At this time, you will not be able to apply for a diplomatic or official passport via our online application portal.  \nI received my current passport in October 2001 and it has now expired, can I renew it online?  \nYes, you may renew your passport online if you were an adult when you received your passport. Jamaica began issuing Machine Readable passports in September 2001. All persons who received an adult passport as from September 2001 can renew their passport online, providing the passpo","cbCainLFPUDgD8MG","https://ap.wps.com/l/cbCainLFPUDgD8MG","pdf",235473,"English","# Online Renewal Requirements\n## What You Need Before Starting\n## Email Address Requirements\n## Photograph Acceptance Process\n## Birth Certificate and Related Documents\n# Eligibility and Special Cases\n## Lost Passports\n## Renewing Children’s Passports\n## Diplomatic or Official Passports\n## Renewal Based on Passport Issue Date\n## Renewal When Expiration Is Within One Year\n# Payment and Fees\n## Online Payment Method and Cost Checking\n## If Payment Cannot Be Completed","[{\"question\":\"What do I need to renew my Jamaican passport online?\",\"answer\":\"You need a working computer with internet, a supported web browser, your current passport, a digital passport-sized photograph saved on your computer (JPEG), a valid Visa or Master Card for payment, a valid working email address, and a PDF reader.\"},{\"question\":\"Do I need my birth certificate to apply online?\",\"answer\":\"You must provide information from the relevant document type. Options include a Jamaican Birth Certificate, Jamaican Adoption Certificate, or Jamaican Citizenship Certificate, depending on how you acquired citizenship.\"},{\"question\":\"Can I renew a passport online if it was lost?\",\"answer\":\"No. If your passport is lost, you cannot apply online and must visit a PICA office or the nearest Jamaican Embassy, Consulate, or High Commission to submit your application.\"}]","Frequently-Asked-Questions-Online-Passport-System647 | PDF",1789827011]