[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-200654-105":3,"detail-sidebar-cat-1-en-105":81,"doc-detail-200654-en":126},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":74,"head_meta":76,"extra_data":78,"updated_unix":80},105,"en","freedom-of-information-policy-introduction","Freedom of Information Policy - Introduction","","Freedom of Information Policy explains how Picton Medical Centre aligns with the Freedom of Information Act 2000 to help staff and patients understand their obligations and entitlements. It describes two access routes: publication of certain information by public authorities and public requests answered within 20 working days unless exempt. The policy sets a compliance framework, clarifies that FOI does not cover access to personal healthcare records, and signposts support materials from the Information Commissioners Office.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/template/","Template",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/template/letters/","Letters",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/template/freedom-of-information-policy-introduction/200654/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/freedom-of-information-policy-introduction/200654.png","ImageObject",442,249,{"name":42,"@type":43},"8796093062539","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/vnd.openxmlformats-officedocument.wordprocessingml.document","2026-10-19","2026-09-04",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",12,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"What are the two ways the public can access information under the Freedom of Information Act 2000?","Question",{"text":63,"@type":64},"Public authorities must publish certain information about their activities. Members of the public can also request information, and public authorities must provide it within 20 working days unless it is exempted.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"Does this policy allow individuals to access their own personal healthcare records?",{"text":68,"@type":64},"No. The Act does not provide access to an individual’s own personal data, such as healthcare records, which are handled through a subject access request.",{"name":70,"@type":61,"acceptedAnswer":71},"How does the policy support compliance with the Act in day-to-day operations?",{"text":72,"@type":64},"It provides a framework to ensure the organisation meets the Act’s requirements and underpins operational procedures and activities related to implementing the Act.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},200654,1788509610,{"code":4,"msg":82,"data":83},"success",[84,89,93,98,103,108,113,117,122],{"id":85,"doc_module":22,"doc_module_name":25,"category_name":86,"show_sort_weight":87,"slug":88},11,"Presentations",90,"presentations",{"id":55,"doc_module":22,"doc_module_name":25,"category_name":90,"show_sort_weight":91,"slug":92},"Resumes",80,"resumes",{"id":94,"doc_module":22,"doc_module_name":25,"category_name":95,"show_sort_weight":96,"slug":97},14,"Invoices",70,"invoices",{"id":99,"doc_module":22,"doc_module_name":25,"category_name":100,"show_sort_weight":101,"slug":102},15,"Posters",60,"posters",{"id":104,"doc_module":22,"doc_module_name":25,"category_name":105,"show_sort_weight":106,"slug":107},16,"Social 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\u00143\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350414\" \u00141.1\tPolicy statement\t\u0013 PAGEREF _Toc150350414 \\h \u00143\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350415\" \u00141.2\tStatus\t\u0013 PAGEREF _Toc150350415 \\h \u00143\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350416\" \u00142\tThe Freedom of Information Act 2000 (FOIA)\t\u0013 PAGEREF _Toc150350416 \\h \u00143\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350417\" \u00142.1\tPrinciples\t\u0013 PAGEREF _Toc150350417 \\h \u00143\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350418\" \u00142.2\tRoles and responsibilities\t\u0013 PAGEREF _Toc150350418 \\h \u00144\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350419\" \u00142.3\tDefining a valid request for information\t\u0013 PAGEREF _Toc150350419 \\h \u00144\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350420\" \u00142.4\tDuty to provide advice and assistance\t\u0013 PAGEREF _Toc150350420 \\h \u00145\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350421\" \u00142.5\tTime limits for compliance with requests\t\u0013 PAGEREF _Toc150350421 \\h \u00145\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350422\" \u00142.6\tExemptions and Public Interest Test\t\u0013 PAGEREF _Toc150350422 \\h \u00145\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350423\" \u00142.7\tCharges and fees\t\u0013 PAGEREF _Toc150350423 \\h \u00146\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350424\" \u00142.8\tAcknowledgement and logging of requests\t\u0013 PAGEREF _Toc150350424 \\h \u00146\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350425\" \u00142.9\tVexatious or repeated requests\t\u0013 PAGEREF _Toc150350425 \\h \u00146\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350426\" \u00142.10\tRefusal of a request\t\u0013 PAGEREF _Toc150350426 \\h \u00146\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350427\" \u00142.11\tMeans by which information will be conveyed\t\u0013 PAGEREF _Toc150350427 \\h \u00146\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350428\" \u00142.12\tDisclosure log\t\u0013 PAGEREF _Toc150350428 \\h \u00146\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350429\" \u00143\tAppeals process\t\u0013 PAGEREF _Toc150350429 \\h \u00147\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350430\" \u00143.1\tInternal review\t\u0013 PAGEREF _Toc150350430 \\h \u00147\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350431\" \u00143.2\tExternal review\t\u0013 PAGEREF _Toc150350431 \\h \u00147\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350432\" \u00144\tTransferring requests for information\t\u0013 PAGEREF _Toc150350432 \\h \u00147\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350433\" \u00144.1\tProcess\t\u0013 PAGEREF _Toc150350433 \\h \u00147\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350434\" \u00145\tPublic sector contracts\t\u0013 PAGEREF _Toc150350434 \\h \u00148\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350435\" \u00145.1\tOverview\t\u0013 PAGEREF _Toc150350435 \\h \u00148\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350436\" \u00146\tThird parties\t\u0013 PAGEREF _Toc150350436 \\h \u00148\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350437\" \u00146.1\tConsultation from third parties\t\u0013 PAGEREF _Toc150350437 \\h \u00148\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350438\" \u00147\tModel publication scheme\t\u0013 PAGEREF _Toc150350438 \\h \u00149\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350439\" \u00147.1\tInformation publication\t\u0013 PAGEREF _Toc150350439 \\h \u00149\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350440\" \u00148\tTraining\t\u0013 PAGEREF _Toc150350440 \\h \u00149\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350441\" \u00148.1\teLearning\t\u0013 PAGEREF _Toc150350441 \\h \u00149\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350442\" \u0014Annex A – FOI request template\t\u0013 PAGEREF _Toc150350442 \\h \u001410\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350443\" \u0014Annex B – Exemption information under Part II\t\u0013 PAGEREF _Toc150350443 \\h \u001412\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350444\" \u0014Annex C – Timeline of process, considerations and actions\t\u0013 PAGEREF _Toc150350444 \\h \u001414\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350445\" \u0014Annex D – FOI request checklist\t\u0013 PAGEREF _Toc150350445 \\h \u001415\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350446\" \u0014Annex E – FOI acknowledgement letter template\t\u0013 PAGEREF _Toc150350446 \\h \u001420\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350447\" \u0014Annex F – FOI response letter template\t\u0013 PAGEREF _Toc150350447 \\h \u001421\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350448\" \u0014Annex G – PIT requirement delay letter template\t\u0013 PAGEREF _Toc150350448 \\h \u001422\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350449\" \u0014Annex H – Record of PIT meeting template\t\u0013 PAGEREF _Toc150350449 \\h \u001423\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350450\" \u0014Annex I – Freedom of Information request register\t\u0013 PAGEREF _Toc150350450 \\h \u001424\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350451\" \u0014Annex J – Disclosure log template\t\u0013 PAGEREF _Toc150350451 \\h \u001425\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc150350452\" \u0014Annex K – Organisation publication scheme\t\u0013 PAGEREF _Toc150350452 \\h \u001426\u0015\u0015\n\u0015\n\u000f\nInt","cbCaifD3PulEvE8y","https://ap.wps.com/l/cbCaifD3PulEvE8y","docx",153708,33,"English","# Introduction\n## Policy statement\n## Status\n# The Freedom of Information Act 2000 (FOIA)\n## Principles\n## Roles and responsibilities\n## Defining a valid request for information\n## Duty to provide advice and assistance\n## Time limits for compliance with requests\n## Exemptions and Public Interest Test\n## Charges and fees\n## Acknowledgement and logging of requests\n## Vexatious or repeated requests\n## Refusal of a request\n## Means by which information will be conveyed\n## Disclosure log\n# Appeals process\n## Internal review\n## External review\n# Transferring requests for information\n## Process\n# Public sector contracts\n# Third parties\n## Consultation from third parties\n# Model publication scheme\n## Information publication\n# Training\n## eLearning\n# Annex A – FOI request template\n# Annex B – Exemption information under Part II\n# Annex C – Timeline of process, considerations and actions\n# Annex D – FOI request checklist\n# Annex E – FOI acknowledgement letter template\n# Annex F – FOI response letter template\n# Annex G – PIT requirement delay letter template\n# Annex H – Record of PIT meeting template\n# Annex I – Freedom of Information request register\n# Annex J – Disclosure log template\n# Annex K – Organisation publication scheme","[{\"question\":\"What are the two ways the public can access information under the Freedom of Information Act 2000?\",\"answer\":\"Public authorities must publish certain information about their activities. Members of the public can also request information, and public authorities must provide it within 20 working days unless it is exempted.\"},{\"question\":\"Does this policy allow individuals to access their own personal healthcare records?\",\"answer\":\"No. The Act does not provide access to an individual’s own personal data, such as healthcare records, which are handled through a subject access request.\"},{\"question\":\"How does the policy support compliance with the Act in day-to-day operations?\",\"answer\":\"It provides a framework to ensure the organisation meets the Act’s requirements and underpins operational procedures and activities related to implementing the Act.\"}]","Freedom of Information Policy - Introduction | DOCX"]